Rainbow Six Siege

Rainbow Six Siege Dev Tracker




01 Dec

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Been_Chillin Hey! Welcome to Discussions!

I'm sorry that you're having issues with the FPS in the game. Please be sure to go through all of the steps in our troubleshooting guide here. If the issue persists, I would suggest you go ahead and ...

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30 Nov

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @F-Y-Y-F-F! Please keep in mind that there can be a slight delay in delivering renown, so you might not see it directly after finishing a game; apologies for this. If you are seeing long delays in receiving renown, try restarting the game to see if anything changes. If you continue to see no results, please keep us posted on our support page, where we can check out if you are gaining renown from recent matches ...

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Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @chicoarantes05, and welcome to the forums! For this situation, I would advise reaching out to us on our support page to review this further, as we cannot discuss sensitive information over the forums. Alternatively, you may con...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @propiper69, thank you for getting in touch.

In order to use the cross-progression features of the game, you will need to link your PS4 and PC platform to the same Ubisoft Account.

When you launch the game for the first time on PS4 you will be asked to enter your Ubisoft Account login details, same with PC. You can check your console is linked, by logging into our account manager website here, and checking your linked accounts >> ...

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29 Nov

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hey there @LaptopGaming69, we are sorry to hear that you are still experiencing crashes when loading into your match. To better assist you, please contact us through our support page, and provide your ...

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Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

@neteasydessi Thank you for the heads up, and no worries. I am glad to hear that the issue was resolved. If you have any other questions, please feel free to reach out to us at anytime!

Comment
    Ubi-Poseidon on Support Forums - Thread - Direct

Hello @new_HUD_so_bad , thank you for contacting us, and I am sorry to hear that you are experiencing freezes and lag when playing matches of Rainbow Six Siege. As @Piseekk mentioned, we are looking into this. To help us add to the report, please reach out to us ...

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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

If you are using one and having any issues in game, I can only suggest disabling it and seeing if it helps.

You can always manually change the game server you are connected to on PC anyway by follow this article.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @ryochou93

I imagine they will all merge but I don't have any more information on it than you do currently so I'll try message the game team and see if they can clarify this and will let you know if I can find out anything to confirm that.


28 Nov

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @lordosvaldoss! Please note that I have removed the link from your post.

While I'm sure it has been posted with good intention, just downloading specific replacement .dll can be a sure way to introduce trouble with your system. In cases like this it's best to pull redistributables from Microsoft directly 🙂

Thanks for your help!

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @nongenuine! Glad to hear that this was able to solve the issue for you 🙂

If you should encounter other issues in the future, feel free to reach out!

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @oO_HODOR_Oo! To rule out the most common sources for these kinds of issues, could you please perform the steps from this article? Additionally, please also try clearing your ...

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27 Nov

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @gingeryarou20! You can find instructions on linking your accounts here.

If you're having difficulties with linking - or if you've previously had a different console account linked to the same Ubisoft account - please reach out to our Support Team through Social Media or our ...

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Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @zeBaconcake! I've passed this info on for further investigation. Thank you for your report 🙂

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @oO_HODOR_Oo! Unfortunately, we cannot use the Match Replays as a reliable source for bug reporting.

You would have to record the game as it happens. For this a software of your choice, like Xbox Game Bar or Shadowplay, can help you.

Apologies for any inconvenience!


26 Nov

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @ZoteMilk,

Thanks for reaching out and I'm sorry to hear that you are unable to purchase credits.

Can you please confirm if you're using VPN, by any chance?

Many thanks and if you have any additional questions, please let us know.


25 Nov

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Cavendar-ECO

Can you let us know if this happens often, always, or rarely please?

If it's not happening all the time, does there seem to be any similarities to when it does, like are you on a certain map etc?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Just to make sure I understand this correctly, when you say other accounts, you just mean Windows accounts on your PC, using the same Ubisoft account?

Or are you referring to other Ubisoft accounts too?

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @oO_HODOR_Oo

Could you record a video clip showing the issue next time it happens please? It's the only way to truly be able to understand how it's sounding and when it happens. If you can get multiple videos of this happening, that would be great too.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

It's not a Ubisoft Connect issue @TheArgentinian. It's related to the game itself so would need to come from a game update.