Rainbow Six Siege

Rainbow Six Siege Dev Tracker




16 Nov

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Our apologies for any frustration or confusion @UBbxzCvKcN,

We'd need you to translate your post to English in order for us to help here. Again, this is just to avoid any potential misunderstandings as I am more than happy to help.

You can also create a Support tic...

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15 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Hammburglarrr Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crashes are impacting your experience in Rainbow Six: Siege !

Your message has been moved to the Player Support section of the forum, to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to check the steps of our dedicated ...

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Comment
    Ubi-MrM on Support Forums - Thread - Direct

@Sirius_Tenzo Hi !

I've taken note of your report regarding latency Issues when using Alt+Tab in Rainbow Six: Siege.

The thread has been moved to the Player Support section of the forum, to bring it the bets possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know the following :

👉 Does the problem still happen after using another displ...

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Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @Hermesbt-solo! I'm sorry to hear that you're encountering issues with this error code.

To resolve this issue, could you please perform the steps from this article? Should the issue persist after that, please provide a screenshot of the error you're receiving.

Apologies for any inconvenience.

...
Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @juicemongrel! Sorry to hear you're having issues with the game.

Are you currently using any Overlays or third party extensions? If so, could you please disable them and see if the issue persists after?

Please reach out, if you still encounter the issue after disabling any kind of third party overlay or tool.

Comment
    Ubi-Deta on Support Forums - Thread - Direct

Hey @Flawless_Life, glad to hear that resolved your issue!

Reach out should you have any other issues in-game.

Thanks for the help @Lie-nus 🙂...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @enigmaST-DSRPTe and welcome to the Ubisoft Discussions!

I'm sorry to hear you're experiencing the same issue in Rainbow Six: Siege. I recommend following all the troubleshooting steps shared here by my colleagues, as they should resolve the issue with resetting skins you're facing 😊


14 Nov

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @HalalDia sorry to hear your game is crashing on PC.

You have currently posted in the Just Dance forum, so I will move your thread to the Siege forums instead.

Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more > https://www.ubisoft.com/help?article=000061...

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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @ToxthiccWitch

If it continues to happen, try disabling the cloud option in the Ubisoft Connect settings, so the save file where your loadouts are saved is stored on your PC.

Then you can make a backup of the folder somewhere and just replace the backup folder back to the same location it was taken from it if it happens again. The folder location will be

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@Qzdexi-TSMFTX Hiya, please note that you will need to check back in with your open support tickets for further instruction. As this issue relates to your account and purchases we are unable to discuss this skin here on the forums. However please keep us posted here on the forums if we can assist with anything else.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Qzdexi-TSMFTX! Looks like you have an open support ticket for this issue. While I apologize that I am unable to discuss your account here on the forums please keep an eye out for any updates to your ticket as our teams look into this for you. Please let me know if you have any questions I can help to address.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hiya @Cavendar-ECO thanks for grabbing a video of this issue. To rule out any technical issues could you please complete our PC troubleshooting guide? Please let me know if you continue to see this happening with your Operators throwing the S.E.L.M.A.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @Balala sorry to hear about you experiencing this error code. I apologize as well that you are reaching out on the English language based forums. If you prefer to receive support in your own language I would advise ...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@dr-ghost019 Thank you for taking the time to share these issues with us! Please let us know if we can check into anything else. 😊

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@ThinknGroww Hey there, it does look like both of your cases are still open. Thank you for your patience with receiving an update!

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@Cavendar-ECO So sorry for the delay in reply, as I do see this challenge timeframe has passed. I can recommend to complete our connectivity guide to ensure that there are no issues when keeping connected to the online services to keep track of your progress made. This should ...

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13 Nov

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@Flawless_Life thanks for getting back to us with your specs. Thanks as well for weighing in @Lie-nus, as I am also curious to see if disabling overlays (the ones not necess...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@dr-ghost019 Thanks for keeping us updated! I am sorry to hear however that a new issue is happening after being able to enter your game. Our teams are aware of other reports of this error and are looking into things. I would recommend to keep an eye out on the thread here for any updates, and I have also gone ahead and informed our team that you are experiencing this error.


12 Nov

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@RealParadoxed No problem, thank you for the feedback !

Don't hesitate to let us know if you'd like to report other Issues, or if you have any questions !

Comment
    Ubi-MrM on Support Forums - Thread - Direct

@MuttonSoupz Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that crashes are impacting your experience in Rainbow Six: Siege on PC !

For the purpose of our investigation, in order to isolate the Issue, can you let us know the following ?

👉 What were the steps/rectifications you performed on your end ?

👉...

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