Rainbow Six Siege Dev Tracker

Hey @ArabiaisBalling

Thanks for letting us know what you did to fix it for yourself

No worries @PixelGuitar, we're happy to do so

Hey @No_LordXIII

I'm afraid there isn't really a whole lot we can suggest when it comes to mic's on console other than trying another mic if you have one, or seeing if you can hear the game chat without your mic connected.

Also, if you use your mic wired, can you try a wireless mode for it? Or vice versa, if you use it wireless, can you try it with a wire connected?

Hey @Alksi_

Is there any drives you can download for the Roccat mouse as that may help resolve it?

Also, has it worked fine previously and only just started happening on this season or since latest patch?

Hey @A7LOVESU

I'm sorry to hear that. I see we are still tracking a few reports of this on R6Fix: (https://r6fix.ubi.com/projects/RAINBOW6-SIEGE-LIVE/issues/LIVE-43988), so if you wouldn't mind posting about this on there too, that would be great.

If you do, please also specify which game mode it happened in, or if it happens in all of them.

Hey @Cavendar-ECO

I'm sorry to hear that the challenge hasn't unlocked. Have you tried doing it again since then and been able to unlock it?

Or has it unlocked automatically since you posted this?

Could you also post a screenshot of the challenge for me if it still hasn't so I can show our team which one this is.

Hey,

Not sure why this was posted from 2 accounts for the same thing, but no, we can't provide codes for skins.

Hey @redrider3814

If you go in the Ubisoft Connect settings and disable the option to use cloud sync, this will create a save file on your PC next time you play the game. The save file stores your loadout options, so give this a go as that eliminates any issues caused by the cloud. Let us know how you get on after that.

Hi there @SmokeEater30129, sorry for the late response! I was able to locate the support case that you have open and I have a good idea of what is causing this issue. For account security purposes, we will need to proceed through private channels. While live chat support may not be available in your region while some teams are offline, you are always able to comment/update your support case and review previous communication.

Hello there @ToxthiccWitch

Just to clarify a bit, did you run into the same "Achievements couldn't be synchronized" error after the game crashed the most recent time?

Also, can you let me know what CPU and GPU you have in your PC, along with the hard drives you have and where Ubisoft Connect and Rainbow Six Siege are installed?

Hey there @Alksi_!

Do you happen to use the Roccat Swarm software to manage your mouse drivers and shortcut buttons? If so, there may be a compatibility issue between that software the Rainbow Six: Siege. Is the other mouse you tested also a Roccat mouse?

Hey @coolflame0, I have merged your initial thread to another one that dealt with the same issue you had.

Could you please have a look at Ubi-Milky's message above to guide you towards the Ubisoft Support, so they could have a look?

Thank you for your understanding!

Hello @ArabiaisBalling and welcome back.

I am happy to hear that the initial issue is now part of the past.

Regarding the "memory leaks" that you mentioned, I would first recommend you to make sure that everything related to the game performance is up-to-date.

I would also suggest having a look at our ...

Hello there @PixelGuitar, welcome to the Ubisoft Discussions.

I have answered some of the threads you joined regarding this specific matter.

Your information has been passed on, this issue is actually under active investigation, however, I will not be able to provide an ETA regarding the fix.

Thank you for your understanding, and sorry for any inconvenience that could be caused.

Hey @Alksi_, and welcome to the Ubisoft Discussions.

That's an odd behaviour, indeed. I'm sorry this is happening to you. We will try our best to help you on this matter.

First, I will recommend our technical troubleshooting guide. It could help resolve the issue ...

Hey @PixelGuitar, and welcome to this thread.

As I mentioned on the other thread you joined, your information has been passed on.

Thank you for reporting that such a behaviour is still happening.

Hello there @PixelGuitar and welcome to this thread.

I am sorry to hear that you are also facing this issue.

I have forwarded the details needed to help the ongoing investigation.

Not only that, but I won't be able to give an ETA on the resolution, but I can assure that it's being looked after.

Heya @ProVictory22!

This is actually a known issue, and is currently under investigation.

For now, can you please get us some match IDs for a couple rounds where you've been connected to the wrong datacenter so that we can add it to our report?

Hey there @Funxal!

I'm sorry to see that your issue's not been confirmed yet, sadly it can take quite a while since there are far more reports coming in than there are teams to investigate them.

For now though, can you please run through our basic technical and ...

Hey there @ArabiaisBalling, welcome to Discussions!

Please try out our basic troubleshooting steps if you've not already done so, especially the ones for ...