Rainbow Six Siege

Rainbow Six Siege Dev Tracker




03 Nov

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @coolflame0,

Thanks for reaching out, sorry to see you're having challenge issues.

Is this still the case?

If so - could you please share any screenshot examples of your current progress / real progress in-game?


02 Nov

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @lUCASoCAP3TA666,

Thanks for reaching out.

Does this happen with a certain map?

Or when loading into any match, regardless of the map?

May we please know more about what troubleshooting steps you've taken?

Have you completed those in our guide already? ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @IP-M4rkho0r,

Thanks for reaching out, sorry to hear about this.

Does this continue if you restart the game / your PC?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting in touch @ZimbBombaWomba !

As noted - we've passed this feedback to the team, as it stands there are EU Central servers, but it's not possible to force the game into them.

Should we hear anything more on this, we'll update the forums.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @FALA_um_Nick_ai

Thanks for reaching out, sorry you've been unable to add your phone number.

Could you please contact us directly via our Support Site, ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Ere1is,

Thanks for reaching out!

Are you all from the same region or are your friends from elsewhere in the world?

As connecting to a data centre further away may lead to a higher ping.

And have you attempted any troubleshooting steps since encountering this?


01 Nov

Comment
    Ubi-oof on Support Forums - Thread - Direct

Hi there @RazorsRenegade, thanks for reaching out! To clarify, Siege does not support cross-progression between different console families at this time. If you need it, this FAQ article has additional information on what you're look...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @primallboy_2003
Thanks for reaching out.

Sorry to hear you've received a sanction in this instance, however please be aware that Ubisoft Support are unable to lift any temporary bans.

These are issues by the system and we have no facilities available to remove or amend these.

If you find these disconnections are frequent, please let us know and we can look into this with you.

Apologies for any inconvenience caused.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @DblM1337,

Thank you for reaching out, sorry to hear you're having issues finding a match.

Do you have any connection errors or messages at all?

Or is it just a long wait when queuing for a game?

If the latter, may we please know what modes this happens with? As well as the data centre you're connected to and time you're playing?

Thank you!


31 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @cOwOdy,

Sorry to hear you're still having issues.

Could you please contact us via our Support Site, ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @PusenMimi,

Thank you for reaching out, are you both using different networks when playing?

And are you using different ISPs?

Further to this, could you both please also ensure you've completed all of the steps in our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MyMateRandy,

We would advise allowing at least 24hrs before trying again if you've had a fraud warning, as making further repeated attempts can be detected as someone spamming / brute forcing an account / purchase.

If you continue to have issues, please reach out to us directly via our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Eman-ubi,

Thank you for reaching out.

At this time, I'm afraid, Rainbow Six: Siege does not support cross progression between PC and consoles.

Meaning, when purchasing the game on PC, you will be starting fresh.

It isn't currently possible to transfer any of your progression or content from your PS4 copy.

Apologies for the inconvenience caused and if there's anything more we can answer, please let us know.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Flipendoalo,

Welcome to the Ubisoft Discussions.

As these are our English speaking forums, could you please translate your post so we can see how we can help?

Otherwise, you're more then welcome to reach out to us in Spanish via our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @HadesCorner - I can see we responded to your case on the audio issue (I've removed your Case ID from your last post for security reasons).

Could you please update your case when you're next availab...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @ToxthiccWitch,

Thanks for getting back to us, please keep us in the loop with how you get on.

The game will connect to the best data centre based on your ping.

We have a guide on selecting a data centre manually here - please give this a try and let us know if the resets continue.

Thank you!

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hey @Shlizer really sorry to hear about your experience after returning to playing after a bit of a break. This seems like a disheartening issue to run into during your placement matches. I am happy to note any feedback in regards to improving the game, and can suggest trying out our g...

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30 Oct

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

@ToxthiccWitch Hi there, sorry to hear about the skins being reset. Just to doublecheck, does the reset happen in any gamemode you've been playing or only a specific mode or event? If you haven't done so in a while I would suggest to verify your game files ...

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Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @VikingBloodGod thanks for reaching out. I am sorry to hear about this error showing for both you and @KoolGuy!

An authentication error usually happens if the Ubisoft account that is logged into the Ubisoft launcher is not the same as the original Ubisoft account that was used to first activate your game. You can resolve the error by l...

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