The Division 2

The Division 2 Dev Tracker




22 Mar

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

@personassassin I'm sorry to hear that Steam can't provide any further support. As none of our games have received an update dedicated to work on Steam deck, there's not much else we can suggest other than what was already said I'm afraid.

Edit - I just found a post on the Steam forums here with a suggestion that may help.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Ghost23exe

As it was working recently, I'd first suggest to have a look at seeing if you've had any Windows automatic updates install or if you have installed anything new that is running in the background or plugged anything new into the PC? If so, try reverting the updates or closing those down, or unplugging them.


21 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @AlpineBrisket

Sorry to hear that you're experiencing issues with the levers in the Countdown mode.

Thank you for the video provided, I'll transfer it to the game team in order to investigate further more on this issue.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @LT-WOLF @P0ker-Face

Sorry to hear that you're experiencing issues with Hardcore Characters in The Division 2.

Could you please send us ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @PoohAtrezo

Sorry to hear that you didn't receive the blueprint for the Liberty Exotic.

Have you updated your game with the latest version available ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Anxin-liu

Sorry to hear that you're experiencing issues with The Pentagon mission in The Division 2.

We received multiple reports from players and we're currently investigating on this issue.

Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Kabal81 @N3mB0t

Sorry to hear that you're experiencing issues with the gear set True Patriot in The Division 2.

Thank you @Kabal81 for all the information provided !

I will transfer your feedback to the game team so they can investigate further more...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @LT-WOLF

Sorry to hear that you're experiencing issues with Hardcore Characters in The Division 2.

Could you please send us a screenshot/video of the issue ? (You can upload the video on a video hosting website and send us the link)

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Primebeef78

Sorry to hear that you're experiencing technical issues while playing The Division 2.

Have you tried to follow all the steps in this article ?

If the issue still persis...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @nzgtx590 and welcome to the Forums !

We received a lot of tickets from players recently and that's why it's taking some time before responding to everyone.

You will receive a response as soon as possible, sorry for the inconvenience.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Mr_Victim

Sorry to hear that you're experiencing issues with the apparel cache keys in The Division 2.

We received similar reports from players and we're currently investigating on this issue.

Have you tried to reboot your game ? Some players said that they got their keys by doing so.

Sorry for the inconvenience, please also keep an eye out for new information and news at our Forums.

In the...

Read more
Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey everyone

I'm sorry that you've had these issues, since TU17.

In order to investigate, we'd need some information:
@P0ker-Face is it the first time that you get stuck like that or does it happen every time you go across that section of the map?

@Jessa246 Do you remember in which areas of the map your chara...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Subrias @johnchee0311

Sorry to hear that you're experiencing issues with the Pentagon mission in The Division 2.

We received multiple...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @owkle

Sorry to hear that you're experiencing frame dropping while playing The Division 2.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, ...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @BB-Ghost @GnarlyAtol1793

Sorry to hear that you're experiencing DELTA errors while playing The Division 2.

Could you please follow...

Read more
Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @ZRT_Article

Sorry to hear that you're experiencing frame dropping while playing The Division 2.

Could you please follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @dapz

Sorry to hear that you're experiencing crashes while playing The Division 2.

Have you tried to follow all the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hello everyone

I am sorry that you are having issues with the Steam Deck but unfortunately we can only offer a very limited support for the device.

I would suggest you to check Valve's Steam deck troubleshooting guide, which you can find here.

There is also a dedicated section for reporting these issues on the Steam discussions platform, which could also include potential workaround and fixes for the crash.
Here there is a link for it....

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @JoeTanker67

Sorry to hear that you're experiencing issues with the rifle Sacrum Imperium in The Division 2.

Could you please send us a video of the issue ? (You can upload it on a video hosting website and send us the link)

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !