The Division 2

The Division 2 Dev Tracker




23 Mar

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Ace_Interf4ce @Rossit

Sorry to hear that you're experiencing latency issues while playing The Division 2.

Have you tried to follow the steps in this ...

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Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @GanForu

Sorry to hear that you're experiencing issues with loading times in The Division 2.

We are currently looking into this issue. Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @kim-madsen @FxnRich

Sorry to hear that you're experiencing issues while playing some time trials missions and that the NPC are not spawning.

Thank you for the video provided, I'll transfer it to the game team in order to investigate further more on this issue.

We are currently looking into it. Please ke...

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Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @spaccamudande

Thank you for your feedback on the Regulus in The Division 2, I'll transfer it to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Kravalll

Thank you for your feedback, I'll transfer it to the game team.

We are currently investigating on this issue, sorry for the inconvenience.

Please keep an eye out for new information and news at our Forums.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @An0nymio

I understand that these issues are not providing the best gaming experience for you, however I can assure you that the dev team is working hard to fix these problems.

The time to fix a bug can also depend on the duration of the investigation, the issue type, and so on.

We apologise for any inconvenience these issues are causing and we will share any update as soon as we get it.

Thank you very much.

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @Umber369

Because we prefer to avoid automatic translation tools, we can only help in English on this Forum.

I invite you to contact us directly through our ...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Hefeydd__

I'm sorry that you've had an issue with the specialization points on your main Agent.

Would you be able to send us a screenshot of the issue, please?

Could you also let us know which specialization was affected?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Kaps

Thank you for the update.

Please let us know if you need additional support.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @PASHABASH17

I am sorry that the game is crashing for you.

The first step would be to verify the game files, to make sure the issue is not caused by a corrupted file.

Please let us know if the issue persists.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey everyone,

We appreciate constructive talks regarding Feedback.

We always welcome player's feedback however we can't guarantee that it will be implemented.

We certainly consider all constructive feedback we receive, as it can be useful in multiple ways.

Thank you for taking the time to share your thoughts with us.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @AlpineBrisket

I'm sorry that you are still experiencing these issues.

  • Regarding the Hermanos backpack, the team is still investigating the issues.
  • Is the countdown UI bug still happening for you? Would you be able to send us a screenshot, so we can add it to our report?
  • For the countdown timer issue, the team was not able to reproduce the issue. Would it be possible for you to send us a video where the bug is visible, so we can send it to the dev team, please?


Thank you very much.

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @hpoonis2010

Sorry to hear that you're experiencing issues with this convoy in The Division 2.

Could you please send us a video of the issue so that we can transfer it to the game team in order to investigate further more on this issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @cassiocqc !

Thanks for reaching out, agent. From your message, I understand that you may be experiencing an ownership error when launching the game on Steam?

If so, I'd recommend reading through this article for further information and steps that may assist.
...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @HankFett

Thanks for the assist! @Romanos2314_GR I'm glad you've found the answers you needed.

Feel free to post more questions, should it be needed.

Thank you very much.

Comment
    Ubi-Massilia on Support Forums - Thread - Direct

Hello @mysticslayer

Sorry to hear that you're experiencing issues with the DARPA Research Lab mission in The Division 2.

Could you please send us a video of the issue so that we can transfer it to the game team in order to investigate further more on this issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @A7WayZ !

Thanks for reaching out agent! I understand that you've experienced a potential issue where enemies are tracking towards events that you feel they may not be linked to, in the firing range.

We'd love to look into this further for you - could you please provide a video showcasing the issue for further investigation? You can use any popular video sharing website such as YouTube, Vimeo or Dailymotion to share a link with us.

Could you also please confirm which platform you are currently playing the game on?

Let us know how you get on!

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Kabal81

We are still waiting for an update from the game team regarding this issue.

We will post more information once we receive them.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there agents!

I can confirm this issue is under investigation, and our teams have some additional questions:

  • Does this issue occur on multiple Caesar's Guard, or only on the reported one? (are you experiencing this on multiple ones?)
  • Where did you loot the item? (Ex: Summit, Countdown, etc)
  • Does equipping the item change your total attributes? 


Let us know how you get on with the above, and we'll continue our investigation!