The Division 2

The Division 2 Dev Tracker




22 Mar

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thank you very much for the clarification @AlpineBrisket!

So I can get this reported, would you happen to have a clip or image of the notification stating that the Ammo Hoarder directive is active so I can attach that and the video to a report? If that's visible in the video, my apologies but I didn't see it!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @wolfe69ca!

Thank you for the extra information!

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Jedreinhardt!

To clarify, you've never completed the mission but it's marked as completed? Or were you looking to replay the mission? And if you have another character, does the mission show as completed on the other character as well?

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hi @Vooodoo_Trucker!

I'm sorry for the delay getting to your post and your case. I can see your case has been escalated at this time. The team will take care of this and reach back out to you with an update as soon as possible. 😊

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

@nongenuine

Thank you for the update! I'm very sorry that this issue is persisting still but I greatly appreciate you reaching out with this information. I've gotten this reported to the team at this time.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @Chach_QOG !

Thanks for reaching out, agent. I'm sorry to hear that you're experiencing issues with lag that is impacting various aspects of your gameplay in The Division 2. We appreciate you going into full detail as to the full impact on your experience.

Could you please attempt our connectivity troubleshooting guide to see whether this assists in relieving the issue for yourself?

Let us know how you get on, agent!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Thanks for the extra information @T-H-U-D-D ! If anyone encounters this issue in West End, let us know whether that workaround assists, agents!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @GeraGiartys-PAG !

I understand you're experiencing difficulties with the backpack apparel appearance.

Thanks so much for reaching out. Looks like @T-H-U-D-D has provided a handy workaround video - would you mind giving that a go and letting us know whether it assists?

Thanks, agent!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @SpiritHawk7 !

Thanks so much for getting back to us, agent! That's great to hear that the issue has resolved for yourself since your original posting. Enjoy the backpack trophy!

If you have any further questions, feel free to reach back out.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @Hefeydd_ !

Thanks for reaching out, I'm sorry to hear that you're experiencing difficulties with the cache space in The Division 2 and have been unable to retrieve an event cache. We recommend ensuring that there is sufficient cache space when opening caches for successful retrieval.

I've forwarded your report on to our teams for further review. If we have any questions, we'll be back in touch.

Thanks, agent!

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I'm afraid not, as the seasons are limited time. There is an article here about them. Hopefully there will be re-runs in future but not something I can confirm at this time.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @P0ker-Face !

Thanks for reaching out. I'm sorry to hear that you're experiencing issues accessing DARPA. I've forwarded this on to our teams for further investigation and will reach back out if we have any further questions.

Thanks, agent!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @N7Shade !

Thanks for reaching out. I'm sorry to hear that you've had a negative experience with The Division 2. If you'd like to read further on our refund policy, you can do so from here.

Let us know if you have any further questions, agent!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Thanks for getting back to us with that video, @T-H-U-D-D !

I've added this to the report for our teams. If we have further questions regarding this issue, we'll be back in touch!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct
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Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @morford !

Thanks for reaching out. I'm sorry to hear that you're experiencing issues with lag since the latest update. Could you please try our connectivity guide to see whether this helps resolve the issue?

Let us know how you get on, agent!

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Nyx6991

Could you record a short video clip next time you receive one so we can show the dev team how it looks for you now?

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @Mike_De_Kale !

Thanks for reaching out. I understand you're experiencing an issue with DARPA and I'm sorry to hear that.

Could you please provide additional information on this and I'll investigate further for you?

Thanks, agent!

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @An0nymio

We (the support team you speak to on the forums) don't hear in advance of any developer blogs / articles being posted if that's the kind of thing you're asking about?

The only things we can share on the forums are things like patch notes when we receive them, and provide updates on specific issues if we have heard anything back in our bug reports to the dev team.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Pouria_8O8

First of all, please try going through the connectivity troubleshooting for this game found here.

If you still have an issue, please let us know at which point do you get the error? Have you even been able to make a character and load into the game at all yet?