Trackmania

Trackmania Dev Tracker




03 Nov

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, just a quick update from our Trackmania QA team. They have been investigating this issue with the leaderboards not updating after acquiring a personal best time and so far haven't been able to reproduce this after th emost recent update to the game, as the times updated successfully on each attempt.

If you are still encountering this in the game from today, could you please let us know the following so we can pass this information on to them, to continue their investigation? >>

• Was there an update while the issue occurred?
• Does the issue get fixed after reinstalling the game?
• Does the issue occur on a specific campaign or a specific track?
• Does the issue occur when a new track was released for the campaign?
• Do you still encounter this?
• Can you send us a screenshot of your internet speed test? (https://www.speedtest.net/: (...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for linking these threads @FluMMz-_ .

The join spectator bug has an open investigation which is still ongoing at the moment, so I've gone ahead and added your report to this.

It's still active, however there is no ETA on a fix as it currently stands.

Apologies for the inconvenience caused by this.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Edge_TM,

Thanks for reaching out and reporting this to us!

Is this the case after verifying the game files too?

Are you able to capture a video of what happens when hitting 255 too so we can share this?

Does it stop the race or carry on but stop counting?

Much appreciated!


02 Nov

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Hawker_ZA

Thanks for getting in touch, I'm sorry to hear you're having issues playing COTD!

If you haven't done so already, could you please ensure you've completed the steps in our connectivity troubleshooting guide, to rule out anything loc...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @Bootycolo, sorry to hear about this.

As this is believed to have been resolved, could you please capture some screenshot examples so we can have the team take another look into this?

A video would also be appreciated.

Thank you!


01 Nov

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you @ibaraki_-douji!

And yeah, go ahead and attach the same reports for your laptop on that case as well.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello there @FluMMz-_

Have you given the suggested workarounds from that thread a try to force connect to ongoing games?

If so, and you are able to play that way, I will go ahead and mark this thread as solved.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @ibaraki_-douji and thank you for getting that video for us!

We will need to collect some more system information from you. Please open a support ticket on the website directly and ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @d-NickName,

Thanks for getting back to us!

We all work across a wide variety of games, so you may be a different Ubi-person each time. 🙂

I've gone ahead and check this myself though and have the exact same issue - both my keyboard and controller (in my test an XB360 pad) control P1.

I've reported this to the team to take a clos...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the response and clarification @ibaraki_-douji, appreciate it!

Does the same thing happen if you rebind your keys?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Gus_Sillypants,

Thanks for reaching out.

As below, this has been passed onto the team as feedback.

This is less a bug and more a result of the physics being updated - we're passing player comments on but at this stage have no further details on any changes being made.

Thank you for your understanding!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @antoine-clz,

Thanks for reaching out, sorry to hear the game isn't launching for you!

I'm afraid we're unable to see the error you're receiving. Could you please re-share the image or just type what error you see?

May we please also know the specs of your PC (GPU, CPU, RAM, OS, Laptop / Desktop)?

And if you haven't done so already, please could you ensure you've completed all of the steps in our troubleshooting guide?

Let us know how yo...

Read more

31 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @FluMMz-_ ,

Thank you for getting in touch.

This issue was raised to the team, who were unable to reproduce it.

Apologies to hear you're having issues now.

The more reports we have, the better, so in future, it'd be handy for us if your friends reach out to us too.

In the meantime - could you please confirm that you've already attempted verifying the game's files and c...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @ibaraki_-douji,

Sorry for the delay - I'm a little confused by your last two posts.

Just to be clear - what's happening at the moment?

Is the issue still occurring?

Could you please provide a video so we can take a look?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @monkey7m3,

Thanks for getting back to us, sorry to hear this is happening more often again.

You can clear the launcher cache by ...

Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you @The_Toble!

This has all been fed back to the team.

Should we hear more on this, we'll share those updates here.

Thanks guys!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching back out @SouzeMan , sorry to hear it's back again.

Just to confirm - have you tried verifying the game's files at all?

If so, could you please capture another screenshot of the error so we can pass both reports on to the team?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the update @Fsxproo, glad to hear it!

You know where we are if there's anything more you need help with!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Minos-ske,

Thanks for reaching out, sorry to see you're having issues.

Do you receive the same error as posted originally?

Have you attempted all steps including reinstalling the Visual C++ library as advised?

If you could please provide more details of the issue, we'd be more than happy to see how we can assist.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for the updates guys!

Enjoy and you know where we are if you need any further help!