Ubi-Karl

Hey DarkSideMTA, thanks for reaching out and apologies about the delayed response.

Just to check, do you have Rainbow Six: Siege game linked to one Ubisoft account and you would like to transfer it to another account, is that right?

If it is indeed, it's not something you will be able to do yourself, however we're more than happy to look into it for you, therefore in order for us to proceed, I would like to invite you to reach out to us via one of the following channels:

1. Support website
2. ... Read more

Hey RealVannzy, thanks for reaching out and welcome to forums!

I've had a look at your account and have now added 3 day booster to your account.

Apologies about the inconvenience there and should you need any further assistance, let us know!

Hey nbrancate, thanks for reaching out and welcome to forums!

As it stands, cross-progression between all platforms is not available for Rainbow Six: Siege is currently not available and therefore you will not be able to access your Xbox content on PC.

To find more information about this, have a look at the following article.

Should you have any further questions, let us know!

Hey j0hnny.s1n5, thanks for reaching out and welcome to forums!

I've had a look at your account and it appears that your issue has already been resolved and you managed to successfully add it .

Should you require any further assistance, let us know and we will be happy to help!

Hey K4ID_141, thanks for reaching out and welcome to forums!

We're more than happy to look into this for you, however before we can proceed, we will need you to reach out to us via one of the following channels, as we will need to complete verification steps before this can be done:

1. Support website
2. ... Read more

Hey ERECTazz,

Thanks for reaching out and bringing this to our attention!

It looks like this issue has not been mentioned before, therefore I can confirm that it has now been forwarded to our development team for further review.

We do appreciate your communication and effort regarding the matter.

Our apologies about the inconvenience this may be causing and as soon as we will have any further updates, details will be posted here, in our official forums, so keep an eye!

Hey Kripto_op, thanks for reaching out and apologies about the delayed response.

I've had a look at your ticket and it appears that it has ended up being in the wrong queue, therefore I have passed this over to our game team who will review your appeal and will get back to you as soon as possible.

Please do note that I appreciate you've been waiting for some time and will see what I can do to speed up the process.

Should you have any further questions, let us know!

Hey zach1115997445, thanks for reaching out, welcome to forums and I am sorry to hear about the issue you're having to deal with.

Would you be able to advise us exactly what happens when you attempt to start the game? Also, since when did you start encountering the issue?

In the meantime, try completing steps outlined in the following article, and see whether problem persists.

Keep us updated!

Hey ParrowDon, thanks for reaching out and welcome to forums!

I have replied to your original thread and will lock this one, therefore have a look when you get a chance .

Originally Posted by ParrowDon
Can you help me with my Problem. I bought rainbows six siege on my pc today and every time I try to join a game I stay loading on the screen right after we choose our player for the match to begin, and my internet is good. My ping stay from 17-25.

I also don’t get any error message.

What could be the cause of this

Hey ParrowDon, thanks for reaching out to us and I am sorry to hear about the issue you've been having to deal with.

This issue is something that our development team found tricky to reproduce, therefore would it be possible for you to share some additional information that may allow us to investigate the mat... Read more

Hey TriangleKitKat, thanks for reaching out and bringing this up.

As it stands, I can confirm that we have received multiple players reporting the issue and it is currently under investigation by our development team.

As soon as we will have any further updates coming up, details will be posted here, in our official forums, so keep an eye!

Hey n.ahte, thanks for reaching out and I am sorry to hear about the problems you've been having, as I certainly understand it can make it frustrating to deal with.

First and foremost, based on the system specs you've provided, it appears that your graphics card is a little below minimum system requirements, therefore may I double-check whether you're possibly using laptop by any chance? If you are indeed, it is likely that crash issue may occur in case if your PC/Laptop overheats, therefore would you be able to give a little more detail about the instances in which your game crashed? Did you notice any consistencies that have occurred each time prior to crash?

In regards to the curso... Read more

Hey ignBAD_, thanks for reaching out and I am sorry to hear about the problem you've been having.

Just to check, you stated what happens if you press 'Shift' and any other key after - would you be able clarify if all of those actions follow the same sequence every single time you press this combination, or does it only happen occasionally?

Also, have you possibly tried resetting your controls back to default or changing 'Shift' button to anything else, just to see if issue persists?

Let us know!

Originally Posted by TheWhiskeyGuy
I am facing the same issue. Please let me know how to resolve this error.

Hey TheWhiskeyGuy, thanks for reaching out and apologies about the delayed response.

Just to double-check, have you had a chance to try the steps outlined in the following ... Read more

Hey RastaTM, thanks for reaching out and bringing this to our attention.

Please note that we do really appreciate you providing the exact steps you need to take in order for issue to occur as it will be extremely useful when in attempt to reproduce this.

Before this gets forwarded over, would you be able to clarify whether issue occurs at a 100% reproduction rate or is it something that will happen randomly?

Let us know!

Originally Posted by Ca7ALySt.Volt
Yes my monitor has native support for 1920-1080 resolution

Hey Ca7ALySt.Volt!

Just as Chrma- suggested, try changing your aspect ratio and if issue persists, let us know and we will be happy to look into it further for you .

Hey coldfish01, thanks for reaching out and apologies about the delayed response.

Would you be able to advise since when did you notice this started happening?

Also, taking into consideration that you have a stable connection, I'd suggest you to try completing steps outlined in the following article, that will allow you to establish better connection to game servers.

Wish you a very Happy New Year and should you require assistance in the future, feel free to reach out at any time!

Hey The.Lovely, thanks for reaching out and bringing this up.

Would you be able to clarify whether you're able to join the game after you got booted or do you receive abandonment penalty when it happens?
Also, did you notice whether issue affects any particular game modes or is it regardless of whether you're playing Situation or Ranked match (as an example)?
Finally, when did you notice issue started happening?

This will give us a better idea of what you might be dealing with.

Let us know!

Thanks for your response Ownpolar!

May I just double-check whether you've had a chance to complete all of the troubleshooting steps suggested earlier?

Let us know!