Ubi-Keo

Hi @layzMich3l @EmperorAnthony I'm sorry to hear that you have caught all 19 types of fish and the achievement has not unlocked.

If you have used the bow to kill some fish I would recommend trying to catch all 19 with the fishing line to see if that works.

However, if you already have then could you please provide a video that demons...

Hi @Dawnlhare I'm sorry to hear that you are unable to progress in the quest 'Extended Family'.

Could you please provide a video that demonstrates this issue. We would need to see the following in the video:

• Go to your quest log and try tracking a different quest and then track 'Extended Family' again and return to the map
• Go to the location where you are supposed to kill the wolf to show that the wolf is not there

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the UR...

Hi @mr_patrix I'm sorry to hear that the mysterious hilt tablet is missing from Grime's Grave.

Could you please provide a video that demonstrates this issue. In the video we would need to see the following:

• Each of the tablets that you currently have in your inventory
• Go to Grime's Grave location to show that there is no tablet to collect

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Hi @Sp33dyKat thanks for the information provided, I have forwarded it on to the development team.

Hi @SpirantCrayon22 thanks for your reply, I have included this information in the report to the development team.

As soon as we have more information we will update this thread.

@SpirantCrayon22 thanks for your response, and for the suggestion to make this challenge easier to complete

I do understand that some players may find this particular challenge frustrating to complete due to the number of assassinations required.

I can also assure you that we do understand how it feels to be in the players shoes, I myself have played this game a lot, as well as other games. We may...

Hi @Druffmaul I'm sorry to hear that you did not receive a new quest after completing the quest 'Malvigr'.

To confirm have you completed the following quests as those all must be completed before you receive the quest 'The Masters':

• Finding Fritjof
• The Scholar and the Sunstone
• The Vault of the Ancients
• The Warlord's Daughter
• Cold Embers
• Blazing a Trail
• Malvigr

If you have completed all of those quests and there are showing as completed then could you please provide a video that...

Hi @nemesis05 @SpirantCrayon22 ...

Hi @TheNorfolkian Ubi-TheBerry was referring to materials, apologies for the confusion.

I'm also sorry to hear that you keep receiving the pop-up notification. Can you please confirm how often you receive this notification and can you also provide an example of this occurring whilst in England.

Hi @TateMcRae I'm sorry to hear that you are experiencing an issue with the Hellfire sound effect.

I can confirm that this issue has been reported and still being investigated.

Please keep checking the news and announcements section for the patch notes on futur...

Hi @tomasangel94 I'm sorry to hear that you get disconnected whilst playing Dominion.

Could you please go through the connectivity troubleshooting then try again to see if that helps.

Hi @dayneer_ apologies for the late response.

I am also sorry to hear that you are experiencing issues launching For Honor.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for...

Hi @Infamous-Fox apologies for the late response.

I'm afraid that you would be unable to transfer your Ubisoft Connect version of the game to Steam. If you would like to play the Steam version of the game you would need to purchase the game again on Steam.

Also the content from your Gold edition would not work with the base version of the game on Steam as the content needs to be purchased on the same client as the base game.

Hi @EA_LOST @CLT2005 apologies for the late response.

I am also sorry to hear that you are experiencing issues launching For Honor.

Could you take a look at th...

Hi @m62biotex apologies for the late response.

I'm afraid that you would be unable to access the DLC that you purchased on PS4 on the PC version of the game as it is a different platform. You would need to purchase the DLC again on PC if you would like to access it.

Hi @Kage-No-Geisha apologies for the late response.

Thanks for sharing that information in this thread. I'm pleased to hear everything is now working ok

Hi @zga181818 apologies for the late response.

I'm also sorry to hear that your Battle Pass has not unlocked in-game.

Can you confirm if it has now unlocked or not?

Hi @Dr-Dough44 apologies for the late response.

I am also sorry to hear that you have experienced issues launching For Honor.

If you are still experiencing this could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article con...

Hi @shodokai apologies for the late response.

You're welcome, I'll be sure to pass your thanks along to Ubi-DeskLamp

Hi @mrmemeset-569 apologies for the late response.

Thanks for the screenshot provided.

Could you also confirm which version of the game (Ubisoft Connect, Steam or Epic) you own? And also when you encounter this error?

Can you please go through the connectivity troubleshooting then try again to see if that helps.