Ubi-Milky

Originally Posted by Darki1993
In addition to that I think it would be very important to make it more transparent which achievements bring which trophy.
Optimally there would also be a way for the players to see in detail which trophy they got by which achievement.

Hey Darki1993,

Thanks for getting in touch. We can definitely pass this feedback on for you.

As previously mentioned in another thread, with all the new players since the games launch, its been reported that there are some delays with trophies, points and rankings.

We advise giving the game a few hours to update, as we have been told the data has not been lost, it just takes a little w... Read more

Hey ProfesseurCheh,

Welcome to the forums. Thank you for noticing this. I will pass this on to the game team to see if we can get it add it in, thank you!

Hey Luna,

Welcome to the forums!
I've not heard of this issue as of yet, are you able to provide us an image so I can look into this further?

Hey DdariQ,

Thanks for getting in touch again. I've made the devs aware of this, thank you for your input

Hi there,

Sorry to hear your having problems with the keyboard input.

Have you tried accessing the menu by hovering the mouse of the top right corner of the main screen and going into the settings, selecting input, keyboard, and remapping the keys?

Please let me know if this worked for you.

Hey Pender.Fr,

Thanks for sharing your solution!

Sometimes 3rd party software like DS4 for Windows can affect the functionality of controllers in our games, so we recommend disabling it when you can.

I had the same problem too, being logged into steam where I used my controller, affected the controller being recognised in other game launchers, so that is a good shout too.

@Sypher0n, are you using any other game launchers that may be set up to use your controller too?

Hey,

Thanks for providing me that image. Do you have any sort of game pad attached to you computer, or USB input device that you can disconnect, then see if the option for keyboards comes up?

ACCESS LEVELS FOR TRACKMANIA


"What types of access levels are available in the game?"

There are three types of access levels available for Trackmania:



Starter Access -

• Play solo and multiplayer on 25 new maps every season.
• Earn medals and track your progression in regional rankings.
• Get the best of players campaigns in the arcade channel.
• Compete every week in the National League.
• Get the replay, skins and simple map editors and try the map review servers.

Standard access -

• Race and compete on the daily player's map selection.
• Join club activities: campaigns and online rooms.
• Create tracks with the advanced editor and test them online.
• Create and share your race videos infinitely.
• All features available in Starter Access.

... Read more

Hi FetterBruder,

I'm sorry to hear you are still experiencing this problem after the update hotfix.

I've created another case for you I would like to escalate, because of how long you have had this issue affecting your save.

Would you be able to log into our support site here -
https://support.ubisoft.com/en-GB/ - and open your case, no.12111264 and attach your save file to it please?

Here is a link explaining how to upload save files should you need it ... Read more

Hi tainder2010,

Thanks for getting in contact with us

Can I also check if you have verified the game files in case any installation file was corrupted?

Also, are you able to provide me with an image of this happening or a video?

What happens if you take the photo of the person or building you are supposed to? Will it still mark the quest as complete if you are in the correct area?

Hi Antoine0010,

Thanks for providing us with that video link. I've passed it onto the game team.

Your specs all look up to par to be able to run the game, so I am just trying to find out if this is intended behaviour for the game to freeze whilst saving or not.

Thanks for your feedback, i'll let you know when I have more info!

Hi there,

For anyone experiencing this bug with the 'Clueless Courier' quest after trying the steps suggested by Ubi-Woofer, I have re opened this issue with the game team, as it seems it was not fixed for all of you.

Again, if anyone can submit videos or images of it happening currently, on an updated game on a new save file, it would be most helpful, thank you.

Will update you when we hear back from the team.

Hi there Awes0menesSGuy0,

Would you be able to give me an update on your situation?

We had maintenance work scheduled yesterday morning for consoles which is why you may have been unable to connect. Are you still experiencing this now?

I have a link with some connectivity troubleshooting for Xbox, it may be worth you trying the steps within the link if you have this issue more often -
https://support.ubisoft.com/en-GB/fa...-Xbox-One-R6S/

Hi everyone,

I can confirm we have had more work scheduled for earlier today on the Siege servers for consoles but this has since been completed.

What console is everyone playing on?

Can you try running through the troubleshooting steps below, depending on what console you use and let me know how you get on? I'll be keeping an eye on this situation.

connectivity ps4 -
https://support.ubisoft.com/en-gb/fa...PlayStation-4/

connectivity xbox -
... Read more

For any players who are new to this thread, we are still investigating ways to fix this issue with sound on Siege.

If you would like to aid us in our investigation and help us fix this issue and to reiterate what other colleagues have said, could you please provide all of the following information so we can pass on to our Siege game team -

- Please describe the audio issue you are having. (Example: Muffled gun audio, missing footsteps/gun audio, reverse audio)
- What platform are you playing on?
- Does it happen on specific maps? What maps have you noticed these audio issues on?
- Do you use WiFi or LAN connection?
- Did you notice the issue only on the replay cam playback? Live in game? Or both in game and on the replay cam?
- What happened prior to the audio issue occurring? (Did you equip a certain weapon? Did you walk a certain way? Did you visit a particular location?)
- Can you describe your audio set-up? (Plugged in th... Read more

Hi MrLoot3y,

Can I ask which region you are playing from? As some countries have been known to block VOIP.

Also what kind of headset are you using and how is it connected to your PC?

In the meantime, could you please have a look through this reddit thread troubleshooting, and let me know if this works for you? Thanks!
https://www.reddit.com/r/Rainbow6/co...oubleshooting/

Hi there,

I posted this in another thread, but to provide clarification on temporary bans -

All temporary bans are handled by the game automatically.

The game doesn't differentiate between the different behaviour, but the game will apply ban time based on the amount of undesirable behaviour the player has demonstrated.

If you would like to read more about it, please see this article below -
https://support.ubisoft.com/en-GB/faqs/000027080

Hi there,

If anyone can provide proof such as a screenshot of you attaining that rank, as well as the exact date and time you should have received the pack we may be able to help you, as no two players cases are the same.

If you would like, you can open up a case for this issue, by visiting our support site Ubisoft Support or alternatively, through our Facebook and Twitter Ubisoft Support pages, where we can investigate this issue further for you.

Or alternatively here through our support site -
https://support.ubisoft.com/en-gb/Cases/new

Hey Scalion,

Thanks for the feedback, that seems like really strange behaviour, I'll make sure to pass this on to the game team.

Are you able to repeat the troubleshooting steps in the rather helpful posts above and let me know if this works for you?

Hi Chomchaum,

Thanks for the update and thanks for getting in touch. We are still correcting the appearance of some of the flags in our game, I'll make sure to pass this feedback on, thank you.