Hello @concep, the operator skins that can reset are a known issue to us and are usually caused by a corrupted profile file.
We do not have a permanent fix for this issue, because it is caused by a corrupted save on your computer, but we recommend following the steps in our guide here >
https://www.ubisoft.com/help?article=000061964
To help stop this issue from reappearing in the future, I also recommend >
1. When the game is updating, make sure t...
Thank you for the feedback on this @Harcos47as preciously said, there is no option top switch your matches to a central EU server.
If you are still encountering connection issues and higher ping, please try the steps in our network troubleshooting guide. These steps may help with the higher ping you receive when being connected to another EU server >>
PC > https://www.ubisoft.com/en-gb/help/article/000094617
XB1 > https://www.ubisoft.com/en-gb/help/article/000097278
XBSX >...
Hello @Eb0vv thanks for getting in touch with us about your ping issues when grouping with someone from another area. This is to be expected if you are playing within a group with a player from another faraway region, you will experience some high ping and latency issues.
By default, you will be connected to one of 3 datacentres that have the best ping for your location. I recommend following this guide for connection issues on PC, to see if this can improve your connection performance >> - ...
Hello @Marleannn thank you for getting in touch.
If you are also encountering this issue, I would advise following all of the steps listed by Ubi-SpaceCats above.
If you still encounter issues after following these steps, please create a support ticket as advised. if you have trouble creating a private support ticket, please let us know and we can create one for you, thanks.
Thanks for the reply @bradshawty69.
Ubisoft Support does not currently have any control over bans issued on the Official Siege Discord server, for this you would need to either make an alt account and message a moderator of the Official Siege Discord channel or fill in this 'unban request form' here, thank you >> https://docs.google.com/forms/d/e/1F...84lxg/viewform: (h...
Hello @Haaykoo thank you for getting in touch with us with various bugs you are aware of in-game.
For bug reporting on our forum, we ask that you separate bugs into separate threads, so we can track each issue individually and with more clarity.
Some of the issues you have mentioned I believe are already under investigation in regards to the operators you mentioned. If you have also experienced this in-game, could you please upvote the bug report on our R6 Fix bug reporting website, as requested in our pinned thread, thank you for your help >> ...
That's great @Blacksun-WAFL-0 thank you for getting back to us and for creating a private support ticket.
As this is a network issue, you may also be asked for your traceroute and port forwarding images on PC if you have performed extensive troubleshooting already.
You should be able to upload these files to your case using the following link >> https://www.ubisoft.com/help/cases
Here are two guide's on how to capture this information for further investigation >>
Hello @BEAR-1996 thank you for getting in touch with us.
For any connectivity-related issues, we do not compensate players with XP or in-game currency.
Can you let us know exactly what connection issues you have been experiencing on your Xbox Series X and have you seen any error codes when you are disconnected, as noted in this article > ...
Hello everyone, thank you for advising one another with this quest issue, I apologize that you may have accidentally sold or lost the quest item itself, but we can definitely pass this feedback on about enabling an 'Are you sure message?' in-game before losing an important item, as a feature request to our devs.
Thanks for getting back to us @nightmare272
So we can advise further, can you let us know the following? >
Hello @monsimons thanks for the video, thanks for your save file and thank you for clearly explaining the issue. I will report this to Anno QA team as a bug, and we will see if they can replicate it on your save file, as well as any suggestions they may have to reset this upon starting a new scenario game. We will do our best to update you in the forums when we know more - thanks for the report!
Hello @davidoffbeat thanks for getting in touch and sorry to hear the game is crashing when selecting an old world view in-game.
Thank you for listing your specs for us. Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more >
...
Hello everyone, thanks for bringing this File Corrupted issue to our attention and commenting on this thread.
Our QA team have been investigating this issue and wanted to know the following if you still encounter this after the latest update to the game >>
No worries Ouandji-TM best of luck and keep us updated on how your troubleshooting goes?
If you have exhausted every step in our pinned post, I would also advise the following tech troubleshooting steps also for this kind of launch issue > https://www.ubisoft.com/help?article=000061047
Our QA team have also been recently investigating this issue and would like to ask the following to players affected, if you can help answer >>
Thanks for that bit of info @RacelevTM. I've passed that information about the settings used, on too. I will do my best to update you, when I hear back from the TM team about this - thanks for the report 
Hello @BigJohnC2 thank you for getting in contact with us about the Delta errors you received as recently as yesterday.
I have checked our server reports for yesterday and I can not see any outages that may have caused connectivity issues for this title reported to us.
Can you let us know what Delta error codes you have been seeing in particular, as they tend to have different causes? > ...
Hello @Un_Hamster thanks for reporting this issue to us about players switching VPN and gaining temporary stat boosts and invulnerability.
Do you happen to have video evidence of the cheating/exploit taking place and the name of the cheating players that you can to us privately, so we can forward this to our Division security team? > ...
Hello @Hefeydd_ thanks for getting in touch with us.
I don't see anything maintenance-wise planned for tomorrow when I look into this from my side, but if any maintenance were to take place, the Division community team will most likely make a post in our Division News and Announcements section of the forum as well as list what bugs or balances they have changed in that post >> https://discussions.ubisoft.com/category/643/maintenance-notes?lang=en-GB
Hello RacelevTM thanks for getting in touch with us and thank you for the helpful video to illustrate your issue when testing the club map.
I have seen blank or glitched advertisements mentioned before by players in the forum. I will forward this new report to our TM team to look into, please stay tuned for any follow-up questions that we may need to ask you and thanks again!
Hello DreamerDream thanks for coming back to us and sorry for any confusion caused, but thank you for sharing that screenshot of your version of the in-game HUD.
I understand now that you are using the standard access version of the game, in this version of the game, there is no option to display the ghosts of specific players or world record holder ghosts. This is only doable if you own the Club version of the game.
In the starter and standard versions of the game, you can race against similar competitive medal time ghosts, but you will be unable to view the ghost of a specific world record holder and race against them.
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