Ubi-Nacho

@wreckingball06 No worries at all!

Thanks for returning to confirm this is working for you now. If there's anything further you'd like to ask, just let us know.

Enjoy Anno 1800!

@goodguy82 Hi there!

Sorry to hear you've experienced these clicking sound effects too, but thank you for posting to let us know this happening in the lobby and loading screens too.

The team are working on this issue currently. Any further information on the progress of this investigation will be posted in our News and Announcements section.

If you have any questions for us, please be in touch!

@sirharrypierce Hi again!

All the detailed answers you've given here, along with accompanying screenshots and the video clip, are much appreciated. We've passed this information along for the team to investigate further.

We may be back in touch to gather any additional information in this thread, but thanks again for what you've provided so far.

If we're able to find out for you if the statistics showing only the total population for the biggest population for a particular session is intended, we'll let you know.

@queglar Hey there!

Thanks for taking the time to write out a detailed description of what's happening when trying to rotate using the 'relocate' cursor. Hopefully this will be helpful information for anyone wanting to know more about changing investor and engineer buildings.

If anyone happens to have any further comments or feedback on this topic, please let us know!

@mcetnar Hi there!

Thanks for posting an update here, sorry to hear this has not been resolved in the most recent patch.

The team are aware of this issue with the smoke effect not clearing after destroying Skyline Tower. We don't have an ETA for a fix at the moment, however should more news become available, it'll be posted ...

@very_melon Hello there.

Thank you for posting and for including a screenshot of the particular "Snow globe" expedition event you encountered.

We've reached out to the team, so that they can take a closer look and assess the success chance presented for the option you've highlighted. We'll be in touch once we have any further information for you!

@greaza Hi there!

Thanks for posting here with your experience of the benchmarking tool. Sorry to hear you've also seen the tool crash.

So that we're able to rule out some possible causes, would you be able to let us know if performing the troubleshooting steps listed here, has any impact for you?

Glad to hear that this is yet to affect your actual gameplay, but please be sure to reach back out to us if you experience any crashes in-game.

@ichi-nii_90 Hi.

Thanks for further reporting your findings here, after running in DX12.

For testing purposes, would you be able to see if this issue persists on a new save? It would be interesting to see what the difference in performance would be, compared to a file with an already built city with multiple assets displayed.

In the meantime, if there are any steps you've not already tried that are listed in our performance guide ...

@bastjanic Hello there!

Thank you for posting your screenshot of the issue, it's much appreciated.

Previous players have reported a similar sounding issue. The window with the island name and shares disappears after moving the camera to an island with an ongoing festival (while the window is minimized). Would you be able to verify for us if you're able to notice the same patterns in the bug behaviour, when you move the camera to an island with a festival?

If this is not the case, would you be able to forward a clip of exactly what's h...

@noxious81 Hello!

Thanks for adding this event information to the thread, as well as a source link, it's much appreciated.

Hopefully if any other players happen to be missing this Resident Evil outfit, they'll be able to refer to your post to find the information they're looking for.

Many thanks!

@Noxious81
Thanks for jumping in the thread here with some suggestions on what might help the investigation!

@Thunaer76
Thank you for posting this additional context on what XP a player will receive and when.

The help here is much appreciated. Hopefully we'll be able to get to the bottom of it!

@rdh1668 Hey there!

Sorry to hear you're seeing this issue with your aim/focus after Outcast's RC appears.

Would you be able to capture a clip of this happening, so we can add it to a report for the game team investigate? You can upload this clip to a video/file sharing site like YouTube or Google Drive, and post the link in your reply to share the video with us.

Thank you.

@fdisk23 Thanks for returning to confirm!

Please be back in touch if there's anything further we can help you with.

@aleplay Hi there.

Thanks for taking the time to answer our questions on this.

Could you please take a look at the steps given in our troubleshooting guide here, most notably updating any graphics card drivers? If the game is up to date, but the drivers are not, or vice versa, this can cause graphical errors such as the one you're describing ...

@funbagsofsatan Hello there!

Sorry to hear you're also seeing this issue with the XP boost icon. This issue has been reported to be resolved on the most recent version, would you be able to confirm that your game has been updated fully?

If so, please let us know so that we can make the team aware the issue needs to be re-investigated.

Thank you!

Hi there everyone.

Thanks for the posts and for sharing that video clip with us showcasing the flashes.

We've forwarded on all of this information to the team, including feedback regarding adding further UI/HUD/VFX options for players to enable/disable as needed. If you have any further comments, or additional feedback, please let us know and we'll do our best to get that reported too.

Many thanks.

@bielik01 ...

Hi there everyone.

Thank you for posting here to keep a track of this particular issue.

After investigation, the development team is unable to address specific trader interactions with Azar, as they must focus on other issues that have a comparatively higher impact on gameplay experience.

We understand that this may not have been the update from us that you were looking for, apologies for any inconvenience caused by this.

If you have any further questions for us please be in touch.

@hbence2323 Hi!

Thanks for taking the time to post here and to share what works for you. Glad to hear that you are able to get this working by unplugging/plugging the keyboard.

If you have any questions in future please be in touch!

@davidgarcia03 Hi there!

Thank you for providing us with a translation.

Sorry to hear that you're having issues with the textures loading currently. Would you be able to let us know which platform you're experiencing this issue on, so that we can advise accordingly?