Hi there @nadrolinux
Thank you for reaching out for an update on BattlEye's proton support, and R6S.
Regrettably we have no new news to share at the moment!
We would still like to encourage players to keep an eye out for further news here.
Please be in touch if you have any questions.
...
@elmodetroit9 Hi!
Thanks for posting to this thread to let everyone know you were able to fix this error 8-0x00000146.
Hopefully, any players still encountering this, can follow the steps you've given here to try and resolve the problem.
If any players continue to experience difficulties after following the steps in this thread, please reach out to us here, or via a support case.
Thanks again!
@s1ns_k4tsu Hi there.
Thanks for reaching out to let us know you've been having trouble staying connected to R6S.
This is something we recommend our connectivity troubleshooting steps for. Following our R6S connectivity articles here, is a way to ensure the software has it's best chance of being able t...
@p3hmo6 Hello there.
Thank you for bringing this to our attention, and for giving such a detailed report.
Would it be possible to obtain an image from the PS4, of one of the affected trophies? Would you then be able to share a screenshot of this same trophy on PS5? We'd like to pass these images on to the game team for further investigation.
You can upload these images to a file sharing site such as Google drive, and share the link in your reply to forward these on to us.
Many thanks.
Hi @Rainie_B
Sorry to hear about your gadget skins not appearing in multiplayer games.
This is an issue that the game team are aware of, and are currently investigating. We don't have an ETA that we're able to share at the moment, however we'd recommend keeping an eye on our News and Announcements for more information.
You're welcome to share any other issues you've seen with operator elites here, so that we can ensure th...
Hello @Nayomai
Sorry to hear about your resulting sanction, after disconnecting in R6S.
Please note, Ubisoft Support is unable to overturn any sanctions placed on an account. However, we have a connectivity guide available to ensure that you have the best connection to R6S possible, to help prevent discon...
@grubyboi Hello there.
Sorry to hear about your penalty following this crash.
Would you please be able to let us know some details, so that we can best advise how to avoid this in future? When this crash occurred, were you:
Can you also let us know if you've experienced the same thing again since you created this post, and if you happened to note down an...
@zed2007a Hello there!
We can see that you were able to reach out to us through a support case, which now should be updated for you.
Could you please continue your support through this case, found here, so that we can take a closer look at this?
If you have any further questions, please let us know!
@bay_lenin Hello there!
Sorry to hear about this FPS drop when using your second monitor.
Would you be able to tell us if this issue stops if you play R6S in fullscreen, or does this restrict your use of the other monitor? Can you also tell us if both monitors are set to the same refresh rate?
We'd also like to recommend taking a look at performance troubleshooting steps here. We'd advise against running other applications or videos whilst playing, to help give you the best performance, w...
@d0msyndrome Hi there!
Sorry to hear that you're unable to see any of your stats at the moment.
Just to confirm, are all of your statistics currently showing as 0? Would you be able to share a screenshot with us of what you can see within Ubisoft Connect, so that we can take a closer look for you?
Many thanks.
Hi @OnFrame1
Regrettably we're unable to disclose details of how these penalties are issued, in order to maintain the integrity of our internal systems.
We'd like to recommend following the steps given in our guide, to help prevent these disconnections in future. These steps are designed to give you the ...
@ellimansahej Hello there!
Sorry to hear that you're unable to locate R6S in the Ubisoft Connect launcher.
Would you be able to let us know if you have any other Ubisoft Connect titles that are showing in your library? Could you also confirm that you're signed into the same account that was used on your first PC?
Can you please provide us with a screenshot of your 'installed' and 'my games' sections of Ubisoft Connect? If you'd prefer to send these to us privately, you're welcome to open a ...
Hi @Killer4fun53
Thanks for confirming this was in quick matches.
Would you be able to confirm if manually syncing your trophies has any impact at all? From the home screen select Trophies and press the OPTIONS button > Sync With PlayStation Network.
Please let us know if the trophy still fails to pop after trying this.
@fiep_fiep Hello there!
Thank you for the screenshots illustrating the issues you've been seeing with skyscrapers at the moment. Glad to hear that verifying the files seems to have fixed the issue with the panorama effect on new skyscrapers. As for the old skyscrapers, does this issue remain if you move them to a new location, and back again?
In regards to certain shaped skyscrapers disappearing before others when zooming out, your report and screenshots have been forwarded to the game team for further investigation. We may be back in touch should the team need ...
@asterix201252 Thanks so much for referencing this post! It's much appreciated.
@brueggejon Please let us know if you continue to see this issue with the charter...
@soldierher0 Hello there.
Glad to hear starting a new campaign seems to have fixed this issue with the locked portrait for you.
Our team are currently investigating other cases of portraits remaining locked after completing the necessary requirements. Once we have more news on this, it will be posted in our News and Announcements section ...
@nozgame Hello again!
The team have confirmed that this door should in fact remain closed, so in this case would be working as intended.
If you have any additional questions please let us know.
Hi @Reinersdt
Thank you for your patience. Would you be able to confirm that your game is running the most recent version (1.4.1)? Could you tell us when you first noticed this issue?
If this is the case, would you be able to share a screenshot of your current graphics settings, so that we can take a closer look?
@hundread1800 Hey there!
Sorry to hear your cursor doesn't change here. Please let us know how this goes in your next game following the advice of @Asterix201252...
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