Ubi-Nacho

Hello again @bielik01 @Littleweasel01

Thank you both for this additional information regarding the camera offset feature.

We've forwarded these details a...

Hello there everyone.

Sorry to hear that some players are experiencing crashes after updating their games. Thanks for following the troubleshooting given so far.

There may be an underlying issue we're unable to diagnose without checking some system files. Would any affected players please create a support case and attach your generated system files so that we can take a closer look for you? Please, could you also include any troubleshooting steps you've followed so far when creating...

@jameslogan491 Hello there.

Apologies for our delayed response to you here, and for any previous misunderstanding of your query.

We've reached out to the team to get some further clarification on if these 'special runes' are a 'one time only' purchase or not, and if the shop will refresh.

Thank you for your patience, please feel free to ask us any additional questions in the meantime.

Hello there @NaTrUxL

Just to confirm, as kindly mentioned by @banan1996-1996 this is indeed working as intended.

The modules cost 10 influence per module...

@noxious81 Hey there! Thank you for posting here and for going into detail, on how and why the mods are shown the way they are. We couldn't have put it better!

Hi @wckrick . Thanks for posting and bringing this to our attention. Your provided screenshots are much appreciated, also.

We're happy to forward both of these comments on to the ...

@andreshorter71 Hello there!

Sorry to hear about these first two bosses not dropping the parts needed.

In addition to what's been posted here by @Noxious81 (thank you for sharing your insight), would you be able to tell us which specific exotic parts you're still missing?

Thank you.

@jachu7152 Hello there!

Regrettably, dying will affect the "Big Game Hunter" trophy. Apologies if this is not the response you were hoping for.

Should you still have issues obtaining the trophy, and you did not die during the attempt/before clearing the area, please be in touch, and we'd be happy to take a closer look for you.

If there's anything further we can assist you with, please feel free to reach back out.

@tyranmedic

Thank you for confirming this for us.

So we can ensure that this isn't the result of any missing or corrupt files, would you please be able to verify your games files for us, if you're on PC? If you're playing on console, this step won't apply!

Sorry to hear about this shield bug returning. If you...

Hello there everyone, thank you all for posting to let us know you've been affected by these crashes in The Division 2.

We understand that some players have already tried a number of troubleshooting steps. We'd recommend ensuring that the steps listed here have been followed, as these steps should solve common issues, and help keep these crashes to a minimum.

Our team is aware of this issue, however, and they are actively investigating. Should we require any additional details from players, to aid with the investigation, we'll be sure to reach back out here. Once we have more news to share, we'll post in our ...

Hello there @B_Bombr

Sorry to hear about this issue you've come across when being prompted to examine Parnell's body. Thank you for including a video clip of the issue, too!

Would you be able to let us know if the problem persists on other difficulties settings? Thank you @the_Kettle for mentioning this, it's much appreciated.

Many thanks.

Hello there everyone.

Thank you for posting the screenshot of this issue in the thread for us.

This particular createdxgifactory2 issue is likely related to a miscommunication between the game and your GPU. Would you be able to tell us if you've updated your graphics drivers recently? Could you ensure these are fully up-to-date?

AMD: https://www.amd.com/en/support
Nvidia: https://www.nvidia.co.uk/Download/Find.aspx?lang=en-uk

If these drivers ...

@datingpancake69 Hello there!

Sorry to hear about this black screen on launch issue you're having with For Honor.

We understand that you've already tried a number of troubleshooting steps. Would you be able to check our PC troubleshooting guide here and confirm that these steps have been followed? If there are any steps that you have...

@spodostaffo Hey!

Happy to hear the clean boot did the trick for you.

Thanks for returning to let us know what resolved the issue.

Please be in touch, should you have any further questions for us.

@gattokfg Hello there!

Sorry to hear you've encountered this same issue, with crashes in R6S.

Would you be able to reach out to us privately, as detailed in this post, so that we can gather some more information from you?

If you have any other questions on this, please feel free to ask them here.
...

@juckers Hello there!

Apologies, we've sent you a response here, and you've answered these questions in this post.

Sorry to hear about your continued disconnections. At the time of writing this reply, our R6S services are operating as intended.

Our team offer our connectivity articl...

@claudio-_ Hi there.

Thank you for the post. As mentioned above, we're only able to offer support here in English, apologies for any inconvenience.

If this issue has not already been resolved, you can:

• Create a support case on our website -  ...

@juckers Hello there.

Sorry to hear about this disconnection from R6S.

Could you confirm for us if this was due to quitting matchmaking using the red exit button as described in ...

@amxblade8 Hi there!

Apologies for any frustration caused, if this early availability to purchase has caused some confusion.

We'll forward on your comments to the team as feedback. If there's anything further we can assist you with, please let us know, and we'll be happy to help.

Many thanks.

@bygonedream Hello there!

Thanks for all of this additional information you've found on the issue. Sorry to hear you've not been able to upload images directly to Ubisoft Discussions.

We've since address the issue. Would you be able to try and upload these images again for us? Apologies for any inconvenience caused.