Ubi-Orion

Glad it's sorted. Cheers!

Originally Posted by JrMentality2
I also had this full screen problem, seems like it only happens when I run in Vulcan mode, running the regular version fixed the problem. Note for support team, while running vulcan the in-game display settings only detect my secondary monitor

Thanks for the report. We're on the case now and investigating this issue.

Originally Posted by Scott1904
Thank you. Yes its like you said. I tried to copy the game to an external ssd and xbox shows a warning message that the game cant launch from external ssd.

No worries!

Hey there folks.

We have received a few reports of this since the patch went live. Can I ask you first of all to try launching the game after a clean boot please if you haven't already done so? Once you have if the issue still persists we'd like to take a look over your system files to try and determine what exactly is causing this to happen. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on ... Read more

Originally Posted by YOtuBESwAgGeR
This is also happening to me. I bought the 1200 r6 credit bundle and I have not received it yet. I can provide proof of purchase. could somone also tell me if it is because my account is from the United Arab Emirates but i own the united states version of the game?

Yes this is likely a regional issue if that's the case. Your credit purchase needs to match the version of the game you own.

Originally Posted by dansteele2592
Any updates? Its be...

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Originally Posted by GG4uck8oi
hello im having the same issue but with nintendo switch. it seems somehow my account was linked to a different ubisoft account that i do not know who owns, ive submitted a case report thank u for helping

Hey there.

You've done the right thing in submitting a support case. Can you let me know the case number just so I can check it's in the right area? Thanks.

Originally Posted by Rewind.DUDE
I was playing some of placement matches today and yesterday. I had two problems that caused my game to automatically closed and when I would try to load it back up, it would say that I had a file corruption. It just happened 10 minutes ago, where I was in a game and then it said I had a connection error, so usually I have to restart my computer, since I knew I would have time to rejoin. But when I tried that, a file corruption showed up, and I kept trying and restarted my computer a few times as well, and I have been unable to join. This is going to be my third abandon penalty in the last day and I am going to get a 24 hour ban that probably will be starting soon, since I am unable to rejoin my game. I was wondering if I could have my placements m...

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Originally Posted by DonSigario
Hey Ubisoft

I'm able to run the game on PS5 at 1080p 120hz, great. But the controller rotation is not working. I can't peak around a corner turning the controller in any way. Do I miss something? In the settings its turned on

Thanks in advance

regards
Bart Slaman

Originally Posted by DonSigario
It works in Astrobot so it's not my controller itself either

regards
Bart...

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Originally Posted by FixStats
So basically during the months of late september, october and almost all of november stats didn't track. I basically bought the game in july/august or so and having all those months not count for me is a big hit since basically the months that I spent the most time playing the game never tracked.
For instance I bought "Bandit" arround september and I did an insane ammount of kills with him yet when I go to chek my stats with him; It says that I only have 8 kills with him and like 11 minutes of playing time. Will all those stats lost that not only they affected me they affected the entirety of the player base (at least on ps4) ever come back? please!

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Originally Posted by Jacko_84
I mean the ps5 version is completely bstand alone even though is 42gb instead of 64 ?
Thanks in advance to everyone that will help, bye

Yes you can. if it's a disc upgrade though you will need the disc to launch I believe.

Originally Posted by ExaminedFrog51
I just played a match now that the new season is out along with the Battle Pass which I purchased. Having finished the game, I noticed I haven't made any progress in the challenge titled 'Intelligence Work', even though I scanned 7 enemies as Jackal over the course of the game. I was wondering if this was an issue that Ubisoft is aware of. I am currently playing on the Xbox One edition.

Originally Posted by Major_Problems
So the weekly challenges are...

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Hey there folks.

Thanks for bringing this to our attention. The development team are also aware of issues with Intelligence Work and Trapper and are investigating those issues now.

Originally Posted by Major_Problems
Still not working...

Which challenge are you referring to please?

Originally Posted by Neutra1ized
Anyone else having an issue where Aruni suddenly becomes locked? I own the season pass and played her earlier today in ranked for a few hours after a short break she becomes locked. She doesn't even show up in the operator selection menu in any games. I can see her in the customization menu and it says she will be available in a week or so. I thought she was removed from the ranked playlist but the enemy team was able to pick her as well. This is happening on Xbox with a few friends seeing it too.

Thank you for reporting this issue. I sincerely apologize for any inconvenience this may have caused you.

This issue has been forwarded up to the... Read more

Originally Posted by prvk.WRLD
whenever i invite my friend my game crashes. i could load into games perfectly fine i could play with other people fine but whenver i invite this certain friend my game just crashes.this would be fine but i only play with him because he has mental isssues and whenever i try playing with other people he gets kinda upset so please help

Hi there.

Can I ask you to try... Read more

Originally Posted by TheSaberToothRT
since there an update and thought it would fixed but its just black screen and i have tried all the steps even switching consoles still the same so im thinking it got something to do with hard drive isnt working

I see, are you using an external drive on both consoles?

Originally Posted by mike_cauxmall
So I go and queue for quick match and what happens is it loads up the loading screen. When it gets to the part where you pick a spawn point or a defend point, the game doesn't show it. It only shows a black screen and the 6 loading logo at the bottom left portion of a screen. After a couple of seconds, the game crashes. I tried this three and four more times, including training grounds, with the same result.

Originally Posted by LilLukey57
i'm having ...

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Originally Posted by COBA_B_KOHCEPBE
Here you go.

https://youtu.be/4IIl3oAXtxY


Charms screen + in-game visualization from 0:24.

Perfect, thanks. I've reported this to the Siege team now for further investigation.

Originally Posted by XxDaTaMxX
Hi
When I run the game from Steam on the Vulkan engine the pc gets freeze and works too slowly.

Hi there.

Can I ask you to test the game after a clean boot to see if this helps at all with performance please?

Originally Posted by Shorty.....
I have 400 hours on siege and was extremely enjoying it, but ever since the neon dawn update I cannot connect to the R6 servers, it seems to be something with my uplay that's unable to connect but I've tried everything I can think of. Restart pc, re-download Siege, re-download uplay, so far nothing has fixed I am able to launch siege in offline mode but cannot play anything except t-hunt. Does anyone have a fix for this?

Hey there.

Are you seeing any particular error message or error code at all when you try to connect?