Ubi-Orion

Originally Posted by Kray.NZ
Oh thank you for clearing that up

No problem!

Originally Posted by guest-IBSJBnqS
I was finishing up a ranked game with buddies that we lost and I got an abandoned penalty and lost -219 elo even though I played the whole game it gave me the thing saying I abandoned the match during the map ban phase and I don’t know why if there is a way to help roll back so I get my elo or aleast not give me the abandoned elo plus loss elo
If I’m able to drop a picture I can

Hi there.

An abandon sanction can sometimes be applied some time after the fact. Did you leave a game prior to this one you were in or back out of queue after waiting a while to join? Unfortunately we're not able to reimburse ELO on an individual basis. ... Read more

Originally Posted by oO_HODOR_Oo
well my ticket is in since 3 days, have not received any feedback from the genius ubisoft support
here are like 3 more days left of the challenge.. so progress is rather more aligned with what i have written @ubi-milky

Originally Posted by Kulerrro
Hodor I believe in you. Sadly, I'm giving up. I said that there was a problem with Mute Protocol (which was never fixed) and now there is the same problem with Sugar Fright. For that I received a 1p infr...

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Originally Posted by falconguy
I'm currently trying to complete The Goatberg Variations quest and every time I try to click on Ketema nothing happens. I can't do the quest. Has anyone else experienced this?

Originally Posted by uccbcc123
Same issue here. I'm unable to click on him or the group - even with the big pointy arrows above his head.

Hey there folks.

Would you be able... Read more

Originally Posted by FearMe1888
Please Ubisoft unban my account. I seriously did nothing wrong I was playing a ranked match and suddenly my power went out twice in a row I tried to join back but the match already ended and I’m banned for 24 hours.Why Ubisoft. This completely killed my mood and now I’m frustrated with everything I can handle a 30 minute ban but for a whole day that just breaks me emotionally. I beg u to please unban my account Ubisoft. I play on Xbox and my account name is MicroGamerEX please Ubisoft please listen this has happened too many times for me

Hey there.

Sorry to hear that , that's certainly an unfortunate series of events that led up to this. Un... Read more

Originally Posted by PouleY
Problem solved.

No boat has a newspaper!
I started by building several counters in the Arctic region, and not necessarily in the right order.
I found the newspaper, but not in the counter where it should have been!
I think there must be an ID number in the counters in the area, and that he put it in the smallest one, which is not the one on the island where the quest is taking place.

I think it would be interesting to communicate the info to the developers

Hi there.

Glad you got to the bottom of the issue and we can certainly do that for you. If possible would you happen to have a video you could provide for ... Read more

Originally Posted by PotemkinMcnasty
Ps4
I don’t use FB or Twitter.
Thanks

Thanks.

You should be able to reach us during our live chat opening hours if you're unable to contact us through our social channels either. To check opening hours please take a look here. ... Read more

Originally Posted by PBello1
Hello,

Just completed the quest Epiphany for the main Land of Lions questline, hoping to get scholars. The quest is immediately wiped from my quest log and I don't get the next quest, locking me from progressing. Anyone else experience this?

Originally Posted by JSBenoit
Same for me.
No more quest so it's impossible to get scolars or research institute. More than 3000 elders but not a single quest with Archibald.
We're a significant num...

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Originally Posted by JamantaWS
Estou com o mesmo problema que ele, e sim está tudo baixado e instalado corretamente

Hey there.

Unfortunately we're not able to offer support in Portuguese. If you are experiencing the same issue this issue is currently under investigation at the moment.

Originally Posted by BadSpaceTales
i have the same issue i think,
i reinstalled r6 after putting in a new gpu and extra drive (now i have a C drive and D drive),after installing r6 on my new driver (D).
i can play the normal version of the game no problem but if i try to start up vulkan it crashes and gives me the option to send a crash report (wich i already did multiple times).
i thought it had to do with files being stuck on the C drive but the normal or base game work perfectly

Sorry for my bad English or sentencing, hope somebody can help me out

(computer specs: Processor Intel(R) Core(TM) i5-7600K CPU @ 3.80GHz, 3792 Mhz, 4 Core(s), 4 Logical Processor(s)

(Installed Physical Memory (RAM) 8.00 GB)

dont realy know w...

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Originally Posted by ZOYAMBI
Hi ! Same case here, the TTS doesnt appear in my games, could you help me ? Thanks.

That should now be added to your library. Thanks!

Originally Posted by tkffkels283
memory leak makes more annoying me after releasing land of lions.

after releasing land of lions, memory leak get worse.

p.s. i have 16g mb.

Originally Posted by chimoiu89
Same problem here, very bad performance, I hope the devs will do something about this, I can play the game just for 10 minutes?
After 10 minutes the stuttering and frame drops are killing it!

And yes! I have all the drivers updated....

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Hey there folks.

Just to confirm that this issue is under active investigation at the moment. Apologies for any inconvenience caused whilst we're working on this.

Hey folks.

Just to confirm that this bug should be fixed with the next upcoming update. You can view release notes here. Cheers!

Originally Posted by pkermego
Hello,

Yesterday i had an issue with loading my save game files, the last +/- 10 autosaves aren't loadable.
I started on an older save game about 1,5 day old and that save game worked so i tought problem solved but today i want to play again but again my saves arent loading.
I searched on google for a sollution and found some info but it didnt fixed my problem.
Steps i tried but didnt work are on the link down below.

...

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Originally Posted by Etirion
Sorry for not getting back with a video, hadnt checked the thread. But I'm glad to see it fixed in the 9.1 update!

No worries! Hope you enjoy the update!

Originally Posted by xdacver
Day is almost over and i didn't get them yet but at least its a common issue caused by ubisoft stuff, at first i thought i had this problem because i formatted my pc and was clueless

Hey there.

As per the thread Milky linked above this issue should be resolved this week at some point. Keep an eye on that thread for updates. Thanks!

Originally Posted by Nakou_na_Matata
Hello,

I'm writing to you about a desynchronization issue happening on a savegame's loading with one player only. It's pretty annoying since it's our main savegame, and we both invested quite a lot of time in it.

The issue appears on one savegame only, and only when one of the players is in the game; without this player (Nakou), the game loads as expected and functions normally. However, when the Nakou is in the game, the loading will end up with an error LR40 (desynchronization), something once all players are done loading the savegame, others during the loading.

Repro:
1. Any player creates/joins a lobby with Nakou with the attached savegame
2. Attempt to start the MP game
3. The loading sometim...

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Originally Posted by Finalflash07
Hi, Thank you for your feedback.
The quest has been completed already, the ship is however still there. I assume this is a bug in the new release of LoL

Originally Posted by P0PPYTAT
in my game today i noticed one of Archies ships at Ketema's harbour...he wasn't there before, and i have escorted him out of Enbessa, he also isn't trading, its just sitting there...i guess its just 'one of those Anno-ing things' lol...

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Originally Posted by Tap-n-Move
What it says basically, since ubi connect update i can't re-unlock g36 future soldier skin and s.i 2020 skin. Also while im here skins aren't showing up on ops in loadout menu.

Hey there.

This is a known issue that should be resolved shortly. You can find more info on this ... Read more