Ubi-SleepyGoat

Ubi-SleepyGoat



30 Sep

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Asterix201252, and thank you for elaborating.

I have brought this up to our Team and will see if we can get any clarification on why the numbering was changed like this. I agree with you that it would be very confusing to know when your housing is full based on what you can actually provide for versus the absolute maximum possible with full bonuses.

If I hear back anything specific, I will let you know! Otherwise, keep an eye on the announcements and our Trello Board: (...

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29 Sep

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @AORUS2017, it sounds like the policy reset issue is causing you the most trouble, so I'd like to focus on that one for now.

If possible, please Record a Short Video showing this happening when you load your save, then quit out and load into the save again so we can see the loop you are referring to.

Make sure you have already run through the ...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Major-Snacko,

Sorry to see you're finding some frustration with the default controls of the game.

I'm not really able to suggest any specific mods, but there is a feature in the game by default that will allow you to save specific spots on the map and return to them with a single button press. Not exactly what you're asking for, but it may help alleviate some frustration!

To do this you will be using F5 - F10. If you hold Ctrl and hit one of those buttons it will "Save" the position where your camera is. Later if you just hit the F# button...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello @blendmode, it seems like you're bringing several issues to our attention recently, and I very much appreciate it.

I can see that you've already run through the basic troubleshooting and that you are not currently using any mods from your other threads.

By any chance, are you running into this issue on the same save file as the discarded cargo issue? If so, once you get your save uploaded on a Support Ticket, we'll get that info added to a report on both issues.

If this is on a separate save, you can use the same Support ticket to upload a save di...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello hello, @blendmode!

I apologize for any confusion, but we will actually need you to open a Support Ticket and attach your save file that way. We are not able to download through external file uploading websites due to security concerns. Thank y...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @blendmode, thank you for bringing this issue to my attention.

Would it be possible for you to Record a Short Video showing you placing an Investor Skyscraper...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello everyone, I am going to work on getting this issue reported.

If possible, I would like to have a short video showing this issue off, along with save files where you were affected by this bug with the mail. You can attach a save file to a support case by following the instructions in our Pinned Thread about reporting bugs.

For the video, you can use the ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello @PeterCrowe and @Blackroofy

Thank you for bringing this performance issue to our attention.

I can see that Blackroofy already has a ticket open with us, if possible I would like both of you to have a ...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Wrzosek_!

First of all, please change your game language to English when taking screenshots. It is very difficult to manually translate important parts of the screenshots that are meant to be visual examples of bugs.

Beyond that, we will need a bit more information, and actual recorded video displaying each of the three things you are talking about including what caused the bugs. You can use whatever method you would like to record the video for us, but I would recommend the built-in ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Dimitrios81, it looks like this problem might have gone away on its own, but I wanna make sure before I actually lock the topic.

Let me know if you're still having trouble accessing Realm of the Air!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Leader-HUN, I'd like to collect a bit more info about your specific weapon and gear set up.

Can you either take a set of screenshots showing all of your stat bonuses from gear, or record a short video where you show each gear piece along with the fire rate of the guns you mentioned? You can use your console's media share feature to get the video or screenshots for us.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @dareios__

Thank you for bringing this to my attention! It seems we already had this issue under investigation, so I've added your report!

Please let me know if you have any other questions.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello again @BortolinDiego. I apologize for the delay on your support ticket, but this is not something that we can handle for you through the forums. Our team will get to your ticket as soon as they can!

We appreciate your patience so far.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for giving the launcher troubleshooting a try for me @Redfeather1975

Verifying the game files may help with the issue as well, and the method you used for it is completely fine as verifying will replace any file the game absolutely needs to run that you deleted.

Hopefully you can play totally without crashing now. Let me know if you run into any issues!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey again @stirling10000, and sorry for the delay. Whenever there is an issue with "turning in" a mission or progressing to the next step, resetting the mission and trying again is always something that we recommend.

If you run into the same problem after resetting and trying again, please let me know.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for confirming everything for us @Ninro_

When we run into issues people are having with Discord streaming or general Discord use alongside performance issues with the game, this will hopefully serve as a useful workaround!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @SoundGuyWill

Like @WrecK3rr said, this seems to be working as intended. You have your Skill Tier bonus while you have the gun in your hand!

Let ...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey again @xJdKxZomBiE, I appreciate you taking the time to grab some images for me!

Unfortunately we wont be able to see the photos you've posted, as those links are not accessible from the work computers we use.

You may need to shrink the scale of the images so that they will be small enough for you to attach directly.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @LadyLevantine

I took a look at your support ticket and had an automatic email sent your way so you can verify your account for us there. Once you have done that, fill out this little information block and send it to us in a comment on your ticket. Make sure you do not post this in the forums.

CHARACTERS MISSING: 
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED: 
ESTIMATED PLAYTIME: 
CHARACTER LEVEL: 
ESTIMATE OF XP: 
DARKZONE LEVEL: 
GEAR SCORE:
MALE / FEMALE

Once you have sent that info our wa...

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