Ubi-TheBerry

Originally Posted by NoodlHead
When I go to the friend referral and type my info In it says I do not meet the requirements

Hey there,

Sorry to see you're having issues!

Are you signing in at; https://referral.ubisoft.com/r6sreferral/

If so and you're having issues, please give the steps in this browser troubleshooting ... Read more

Originally Posted by Gravelord Kami
I honestly dont know if he even gets a error code, everytime it happens he gets booted from the xbox live party as well

Hey there,

Thanks for getting back to us!

Could you please have him give all the steps in this guide a try?

They're designed to help improve the connection between your home n... Read more

Originally Posted by llllllllIIlIIIi
last season i played with some friends and got gold more this season my rank was reset and it wasn’t showing that i had gold. already this season I played I got platinum 3 and now it's saying that I got banned and my rank was reset again and only on the PC that happens on the PC, Xbox and PS4 game and only on the PC my rank is reset

Hey llllllllIIlIIIi,

Does you rank only get reset on PC?

As for each platform, you'll have your own profile, rank and games.

If you're only receiving high value MMR rollbacks while playing on PC - this is the platform you';; be more likely to have your rank reset on

I hope... Read more

Originally Posted by Wits.
And now, Vulkan API also crashes, which means that I literally cannot play the game. Why does Ubisoft keep screwing up everything? I had to resort to this forum since none of your direct support systems works as of now.

Hey Wits.,

Thank you for getting back to us, I'm sorry to hear you're unable to run the game, is this still the case?

If so, can you please open a case on our ... Read more

Originally Posted by Kryptos.-
Hi good afternoon. I've actually tried all of that already. And I'm sure it's not my ram since before then r6 was working fine before i stopped playing for a month or two. Then when i returned this error showed up.

Hey Kryptos.-,

Thank you for getting back to us!

Have you also yet looked into updating your version of Windows too?

As this is also a possible ... Read more

Originally Posted by mayojar08
The Collective Minds Strike Pack is a commercial accessory that on its own is harmless. However the product is advertised to have the ability to install mods on the console controller such as anti recoil. According to ubisoft modding is a bannable offense, however many other game developers have taken the stance that the mods do not affect the game files themselves and therefore is not cheating. It is of my opinion that this falls under what ubisoft described as "third party software that gives an unfair advantage over other players" and is therefore cheating. I need an answer from a dev before I inform my squad to or not to buy one. Below are links to device and to example video

...

Read more

Originally Posted by Dizzyfart
I have the same problem

Hey Dizzyfart,

Welcome to the Forums, I'm sorry to hear you're having trouble!

At the moment, we don't have further information regarding a fix, so please swap your buttons back or remap them if possible as a workaround

Sorry for any inconvenience caused!

Originally Posted by llllllllIIlIIIi
season passada eu joguei com uns amigos e peguei ouro mais nessa season meu rank resetou e nao tava constando que eu tinha pego ouro ja nessa season eu joguei peguei platina 3 e agora ta falando que eu tomei ban e meu rank foi resetado de novo e so no pc que isso acontece jogo no pc ,xbox e ps4 e so no pc meu rank é resetado

Hey llllllllIIlIIIi,

Welcome to the Forums!

We're only able to offer support in English here at the moment, would you be able to please translate your message so we can see how we can help with your rank?

If it has been completely reset recently, this is caused by having too many high value M... Read more

Hey there guys,

Thank you for reporting this, I'm sorry to hear you're having issues running the game!

For us to assist, can you please confirm the following;
- Does this happen when launching with both Vulkan and DirectX?
- Do receive ay error messages when crashing?

Can you please all also make sure you've given the steps in this guide a try as they're designed for this very scenario!

Thank you!

Originally Posted by philslappedyou
As you all know we like playing ranked so we don't have to deal with people that quit or team kill. The only problem is trying to get a match. Sometimes it can take 5 to 15 minutes depending what time of the day it is. I believe if they add in an option to see how many people are waiting to get in a ranked match more people would play ranked. Sometimes it gets frustrating waiting and I just go to a quick match. What do you all think and is this the right place to request this?

Hey there philslappedyou,

Welcome to the Forums!

And thank you very much for your suggestion on ways you feel the Ranked queue could be improved and m... Read more

Originally Posted by i4xk
I have been affected too buy thus glitch and its so annoying i try buying packs and it just says 1 pack unlock failed

Hey i4xk,

Thank you for reaching out, I'm sorry to see you're also impacted by this!

Your details have been passed onto the team while they continue to investigate

Originally Posted by BlackPseud0nym
Kindly please would you send me step by step what should i do ? Because i try it but i didnt find my issue. Everything was focused on real problems like with PC system or things like that. I dont know how to use clean boot. And sorry for my english skills im bad. Thank you. Goodbye soon

Hey BlackPseud0nym!

There's an official guide on how to perform a Clean Boot on Microsoft's site ... Read more

Hey there guys,

Just to confirm this should now have been resolved, with compensation having been sent to those who were able to sign in over the weekend

I'm sorry to hear you missed out on this drstrangelove78 - I understand this is certainly disappointing given the ongoing issue

Please keep an eye on the game's official channels as we approach the new Season for any further potential chances for drops

If there's anything else we can help with, please let us know!

Originally Posted by wafflewatcher
You can secure the train museum spawn on secure area by repelling directly on the outside wall on the west of that spawn and staying directly on that wall. This bug also makes it so the very south-east corner of the objective does not count as part of the site for defenders sitting there.

Hey wafflewatcher,

Welcome to the Forums!

Thank you for reporting this, it doesn't appear to have been noted yet

Is this guaranteed with every match?

If so, can you please provide a clip demonstrating this so we can take a closer look?

Thank you!

Originally Posted by GangstaKGK_
I bought Rainbow Six Siege Deluxe Edition. It was saying i will have Year 1 and Year 2 operators. But i only got year 1 operators. Please help me with this problem.

Hey there!

Thank you for reaching out

I'm sorry to hear you're missing content!

For us to be able to look into this, could you please contact us directly via our ... Read more

Originally Posted by BlackHoodGamer
So i just reinstalled rainbow six siege on my ps4 and when i open it i get error code 0-0X00100610, i have had the full game for 2 years please i've tried everything

Hello BlackHoodGamer,

Welcome to the Fourms!

When posting, please take care not to necro old threads as they may no longer be relevant to your current issue. Rather please consider creating your own thread if a current one isn't already available.

As for the error code you're receiving, this is typically caused due to the Trial / Free Weekend being expired

As you noted having recently reinstalled the game - could you please make sure you'r... Read more

Originally Posted by GardenofEden91
Had this happen to me and my party on March 4 when I had a day booster going on xbox. Been trying to get a new day booster I got as a paid reward vai support ticket "it being investigated". You think getting a new booster would be easy hint ripping out your own toe nail is easier and less painful

Hey GardenofEden91,

Sorry to hear you've also been impacted by this

It should now have been resolved

Compensation has also been distributed to console players throughout the weekend which you can read more on here.

Thank you and sorry f... Read more

Originally Posted by IJN-Yuudachi
Its should be a simple thing but I guess the devs broke the microphone with the last update. Just add one simple module so you can select what microphone you use and its done. None of those supposed "fixes" ubisoft says to do work.

Hey IJN-Yuudachi,

I've merged your thread here as it appears to be a similar issue, can you please take a look and see if the above apply to you?

Have you changed any text to speech settings?

Originally Posted by Im_not_IUfanboy
fixed by playing on mobile data instead of wifi

Hey there,

Thank you for getting back to us!

I'm glad to see you've found a workaround

If changing the network has resolved the issue, your standard home network may be blocking some access

Please take a look at this guide where there are steps for Port Forwarding

Give this a try ... Read more

Originally Posted by ukiyaii
well, look at this. i wanted to play an unranked match after about 6 minutes i left the waiting queue because it took quite long. i didn't even get into anay match. when i left i had the suspension warning so i tried to reconnect. as of right now i tried to reconnect for about 5 minutes now. this can just be a joke, what did i do wrong no match even started?! won't i get longer bans if this keeps on happening? will i seriously get banned for something that isn't my fault at all?

Hey ukiyaii,

Thank you f... Read more