Ubi-TheBerry

Ubi-TheBerry



21 Dec

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @cll0verr, the team noted this was resolved in the last update so thanks for confirming this!

As for the additional issues you've shared - would it be possible to share any screenshot / video examples or these?

We'd be more than happy to raise these issues to the team to clarify if this is intended or a bug following the update.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hello @Michalzeszen,

As per my response here - I have updated your case with the update from the game team.

We are experiencing higher than usual contact volumes so appreciate your patience at this time and we will continue to response as soon as we can.

Thank yo...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @EntryLag,

Thank you for reaching out to us and reporting this!

Would you be able to share a video of this behaviour too?

We don't appear to have had this reported yet, so any examples would be handy to pass to the team.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for the advice here @TheBigMiike !

@sushrey1999 - as you've marked it as the solution, may we know how you're getting on?

...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @MAVERICK-V8 .

Do you have any links to any other reports at all?

As the more examples of reports we can gather to pass to the team, the better.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know @Ikewolf !

And I presume you have nothing else running in the background too?

And have you tried verifying the game files as per the guide too?

If so, so we can take a closer look, could you please;

  • Capture a video of the behaviour
  • Send us your ...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thanks for reporting this to us!

I've gone ahead and passed this on to the game team.

@r3cliq & @TheijeO, if you're also able to share...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and reporting this @YesJailMan !

May we please know what block this is with?

And is this the only block affected? Or have you since found this with anything else?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @ArEyeses

Apologies for the delay in getting back to you!

How are you getting on?

Are you still unable to opt-out of data sharing?

Does this continue after verifying the game files too? Just to make sure nothing has gone wrong with the update.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Michalzeszen,

Thanks for your response.

Apologies for the delays in your case's response. As I can see we've already advised, we are experiencing higher than normal levels of contacts resulting in delays - your case has not been actively ignored.

I can also see the last update the case being raised to the game team for further investigation.

In this instance, I have updated the case myself and messaged you with the team's response.

Please kindly get back to us via your case when you're next available as well as direct any f...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Pietagorh,

Thanks for reaching out to us with this!

I've gone ahead and raised this to the team to take a look.

We'll let you know when we hear more from them!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @YesJailMa,

Thanks for reaching out!

There are plans to resolve this in a future patch, but we don't have the date or any further details available on this at the moment.

When more information is available, we'll share it here!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

No need to apologise @DaniV65 , sorry we've been late getting back too!

I've gone ahead and raised this issue to the team to investigate.

When we have more information, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this @Gervaes, apologies for the delay!

I've gone ahead and passed this on.

We'll let you know when we hear anything more!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @SokoJl

Thank you for getting back in touch.

I've merged your post with your original thread.

As below - the featured clubs are selected, we have no direct influence over this.

Your feedback continues to be passed on, but at this stage, no such changes have been announced.

If you have a Club you'd like to share with the community to gain more members, please consider sharing it via the Discussions as advised.

If there's anything further we can answer, please let us know.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @NineToFiveGamer !

Do you still encounter this issue?

Does it only appear in the editor? If you publish an impacted map, does the live version have lights too?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for raising this @prohjort, I've gone ahead and passed this along with your video on to the team.

The inconsistencies make me think this is a bug, but we'll let them have a look.

We'll let you know when we hear back!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @oskarino50 !

I've gone ahead and raised this as feedback to the team that this is missed on ultrawide setups.

Hopefully future images will support this and if we hear anything, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for raising this to us @zai-tm!

I've gone ahead and passed it on to the team.

Please let us know if there's anything more we an assist with!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Denniss,

Thanks for this update!

Are you able to capture a video of this behaviour at all?

We can then forward this to the team, as if it is a matter of the skins downloading a crashing the game, this is something they can look into.

Much appreciated!