Ubi-Thrupney

Ubi-Thrupney



01 Nov

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Danthelegend04 , welcome to Discussions! I really appreciate you reaching out. I've gone ahead and moved your post to a new thread, since we prefer to keep issues separate in their own thread, so that everybody knows what is in each thread from its title. My apologies for any confusion caused!

I can see our teams are aware that flamethrowers don't often attack ships. The reason for this is that the Flamethrower Monitor only attacks while it is stationary, which is unlikely to be the case for enemy ships, while they have more time to come to a stop for bui...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @GameOfTitan , thanks for coming back to us about this 🙂

I don't see any files from you quite at the moment, so it could be that you've not logged into your Ubisoft Connect account at the link to attach those files to this same account you're posting on the forums with.

However, I did have a quick question for you. Are you using Windows 11? If so, plea...

Read more
Comment

Hey there @annaminous and @Markish_Jet , thanks for reaching out about this!

It's certainly true that language options are often meant to be changed from within Ubisoft Connect, outside of the game. However, regional copies of our games can still have language restrictions. We list the available languages for each game on our store, accurate to the regional store you are shopping from.

If you'd like us to double-check which languages your copy of the game has, our support specialists can help with that, by having a look at which version is activated on your account. However, please be advised that they will not be able to change which languages are available, only report to you which ones are already there. Please use the links below to get in t...

Read more

28 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @KrackdTV , thanks very much for reaching out about this. I'm sorry to hear that you seem not to have the resources you'd expected to have - that's very unusual indeed! I appreciate your report of this issue.

As far as I can see, we've not had any reports of any other players losing resources, so it could be that something interrupted your connection to the game, causing this discrepancy. I would recommend running through our ...

Read more
Comment

Howdy, folks!

I don't know if this is intended or not 🤷 But I've passed it on to our team as feedback either way.

We had a report of a warhound using a rope once, and the team said that was intended. I guess they've continued to evolve.


18 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Alright, nice one @ZaKeRMPH - thanks very much for confirming! I'll add that to my I've sent across internally 🙂

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @ZaKeRMPH , thanks very much for sending us across this video! I've gone ahead and let our teams know about this issue now, so we're going to go ahead and investigate this internally. Thanks for your report!

Can you double-check for me that running the game with administrator rights doesn't solve the issue? Just in case our ...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @MummieSan , thanks very much for getting this video across to us, and for being so comprehensive with your reporting of this issue with regional records. I really appreciate it! I've gone ahead and let our team know that this issue persists, and we'll investigate further internally.

Sorry for the inconvenience - let me know if you've any other thoughts or questions about this, and happy racing 😎

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Samsbase2008 , thanks very much for getting this report across to us. I understand that, since the Summer update, you've found Trackmania to hang indefinitely when music starts up on any track, but only when using your specific audio output device. Sorry about that!

I appreciate you being so thorough with your reporting of this! Can you answer a few additional questions for me?

  • You've already done some troubleshooting, which is great, but can you check the rest of the steps in our ...
Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @twixuss , thanks for getting this additional video across to us. Indeed, I can see the short stutter when moving your selection into something already placed, and I can see how pressing control during this stutter wouldn't register.

I've gone ahead and sent this across to our teams, along with the issue you've reported with the alt key.

Sorry for the inconvenience while we look into this! I hope that, despite this, you've been able to make some very excellent maps 😎...

Read more

14 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Greetings once again @GoodGuy82 and @Synchronos357 !

I come bearing news that Elise can be placed in any trade union on the island for her trait to activate, as l...

Read more

12 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hi @MRArchitect , welcome to the forums 🙂

Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.

For support with Siege i...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Behind_U_Ghost , thanks for your post about this.

I understand you've been unable to launch the game, and I can understand your frustration with this. You've mentioned that you've already uninstalled the game, but if you wish to give it another shot, I'm very confident that local troubleshooting will be able to solve this issue. We've not had widespread reports of players being unable to launch the game at all, and games not launching at all is almost always resolved with the steps in our troubleshooting guide.

In those situat...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @PaleThunder431 , thanks very much for reaching out about this, and welcome to the Siege forums! I understand you've not been able to find Operators in-game that you'd expected to have, and I'll be happy to help with this.

As far as I can see, we've not had any widespread reports of operators going missing, so I'm confident you'll be able to resolve this with some local troubleshooting. Can you run through the steps in our ...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @LavTM02 , thanks for reaching out about this. I'm sorry to hear you've faced temporary bans as a result of crashes, and I'll be happy to help with this.

Thanks for describing what troubleshooting steps you've already tried. Can you check our troubleshooting guide for me? In particular from the guide, please make sure you are running the game with administrator ...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @ReyUchiha , welcome to the Siege forums - thanks for your post 🙂

I understand from your screenshot that you've seen a wonky scoreboard, and then a crash, and I'm sorry to hear this. In most cases, graphical and crash issues can be resolved with the steps in our troubleshooting guide, so can you start with that for me? In partic...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Pharohe , thanks for coming back to us about this.

When we forward feedback internally, this isn't something that we're able to report back on. However, your thoughts about this will be kept in mind for future developments.

Please let me know if you've any further thoughts or questions (in particular if you'd like assistance in preventing disconnections in the future, as I'd certainly be happy to share some troubleshooting for this with you).

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @tatooluque , thanks for reaching out about this! Great to hear you're giving Siege a go on PC 🙂

We've got a support article showing how to activate other language packs on PC - ...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @code_Vtc and ...

Read more
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @g89ozb , thanks very much for getting in touch about this. I'm sorry to hear you've not been able to find a match in Siege - that sounds most frustrating 😞 I'll be happy to help with this.

What you've described sure sounds like a connectivity issue, so it's good to hear you've already performed some connectivity troubleshooting. Your NAT should be open, so it's unfortunate that hasn't already solved it. Can you check our...

Read more