Ubi-Thrupney

Hey there @Timbo-Holland , @Poowapong , and ...

Heya @blendmode , thanks very much for sending this report across!

I've had a look around internally, and I can't find any other reports of this AI behaviour as a bug. Can you tell me what the expected behaviour of the AI is in this situation? With this information, I'll be better able to pass your report about this on to our teams to investigate internally

Heya @blendmode , thanks very much for your report about mezcal consumption - I appreciate you pointing this out!

Can you get me some screenshots showing your setup? This will allow our teams to exactly copy what you've done, so that we can reproduce the issue on our end - an important first step to going on to solve the issue. Here's our screenshots guide...

Hey there @JuergenKing - sorry to hear you are facing issues getting Anno 1800 started up. I can see our teams are continuing to investigate this issue.

In the meantime, a majority of players facing this issue have been able to solve it already by following the steps in our troubleshooting guide. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your graphics drivers and Windows install fully updated, and you've (at least temporarily, for testing) dea...

Hey @Jingim Good to hear of your interest in Anno 1800! We don't have any way to provide a Steam key for a purchase of Anno 1800 from our Ubisoft Store. Steam is a separate retailer, so you'd need to purchase it from them directly to play it on their service. Please note that we do have ...

Hey @viceroyvic , thanks for your post about launching Anno 1800. I understand you've been able to get the game to launch by deactivating a background program, which is something we recommend doing in our troubleshooting guide, so I'm glad to hear this has resolved the issue. Fortunately, our teams are continuing to investigate this issue on our end as well.

Hey @oginecka50 , welcome to the Discussions forum I understand you've found the New World soundtrack to start playing before it is actually unlocked - that's really unusual.

I've gone ahead and reported this to our teams so we can have a look at this issue from our side. In the meantime, can you do a couple of things that will help us further with this for me?

First, please check our troubleshooting guide, which contains a few steps th...

Heya @wing_hu , thanks for coming back to the forum to let us know you've resolved the issue with progressing this quest - I appreciate you updating us Many thanks as well to ...

Heya @hundreAd1800 , thanks for pointing that out. I've gone ahead and let our teams know that the pastures are misnamed in the game's text. Sorry about that! As always, let me know if you come across any other issues.

Hey everyone,

Thanks for your continued reports of this issue! I've gone ahead and moved the thread back to our Player Support section, and I've updated my previous internal report with all the further information and data you've all provided. I can't pretend to fully comprehend the issue myself - I haven't played Anno to this sort of level - but I'm very sure our teams working on this game specifically are following the discussion just fine. Let me know if there's any further thoughts or questions about this, and I'll get everything passed on.

Hey @PangaeaEarth300 , welcome to the forums I appreciate your report of this issue with The Ulfberht Sword - I understand you've found the quest to disappear from your log, and you can't find the captains.

I can see our teams are investigating this issue internally, and I've got no updates to share right at the moment. Really sorry for the inconvenience while...

Hey there @Bucky_Goldstein , thanks for reaching out! Many thanks to @SpirantCrayon22 for once again contributing advice...

Hey @corke6662013 , thanks for reaching out about this. I understand you are disappointed that we've not been able to solve this issue for you. As we've announced over on our main thread tracking this issue, this is not something we're able to investigate further. We still recommend running through the steps in our t...

Hey, folks! I appreciate the further comments about this animation bug. I can see our teams are looking into it, so I'll have my fingers crossed for this as well.

Heya @BananamanZak ! Good to hear the workaround very kindly shared by @IzzyIzVEVO solved this for you as well ...

Hey there @jonnyrose , welcome to our forums! Thanks for sending across your feedback on the pricing. I'm sorry you've been disappointed, and I appreciate you letting us know. We'll keep this in mind going forward.

Hey @AORUS2017 , thanks for coming back to us with this video! I've had a look around, and I can't find any reports of issues with this drinking game, so I'm glad you've brought this up.

I'm not sure the challenge is bugged, but it certainly seems difficult. I haven't got this far in the game myself yet. Rather than rebinding the key, would you temporarily be able to switch to a gamepad to make hitting the prompts with gamepad buttons a little faster than pressing the space key?

Thanks very much again for your feedback on this ...