Ubi-Thrupney

Ubi-Thrupney



22 Nov

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Hello everyone πŸ™‚

I don't have anything specific to share at the moment about why we've made this change, or what we're expecting the ramifications to be for how best to do Manhunts going forward. Instead, though, I'm posting to say that I've passed on your feedback both about the wording on the patch notes being unclear, and about your concerns with the change itself. If I hear back from my report, I'll be sure to pop back in and share any further information I get.

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @ShiinyShy , welcome to Ubisoft Discussions! Sorry to hear you are facing crashes - that sounds most frustrating.

Our team are currently investigating some crash issues, as ...

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PMing was rescinded when Ubisoft migrated to the new forums, and therefore is no longer an option. Nor is contacting CS (ticket), for which there are also no provisions. Consequently, if one were banned from the forums, there is no means to contest said ban, regardless of its legitimacy.

Currently, the only available options are public discourse and/or flagging; any combination of which is subject to the discretion of the moderators.

This is absolutely accurate, sorry for the incorrect wording in the rules! We're currently investigating what we can do to get the rules updated. Flags are definitely the way to go πŸ™‚

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@TimesLostArc How do we define what is spirited and then transforms in Flaming? Calling people names, attacking their thoughts, ideas, perceived idea of how the game should work with personal insults? I've seen conversations get heated but it is because someone feels passionate about their beliefs. I have had nasty arguments with friends of 10 plus years and we still hangout on the weekends, etc. So it depends on who defines what is flaming, hate speech and so on. If I make up the rules and I come from a particular point of view or opinion, then technically anyone wh...
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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @radoe-ksa1992 , thanks for coming back to us!

My recommendation is that you keep an eye on our News & Announcements forum for details of any updates - any news will be shared there first. I understand you aren't keen to play the game in the meantime, ...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Well, @DmanStinger , it usually means they are sad πŸ˜‰

If this is something you've come across in The Division 2, let us know where, and we'll be better able to tell you what's happening πŸ™‚

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @DmanStinger πŸ™‚ Where in The Division 2 have you come across this character? This may help other players to answer your question. The more information you give us with your question, the better we're able to answer it!

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @B8Y4GA , thanks for coming back to us.

Just to clarify the steps Ubi-SleepyGoat has said, the two files described in our system files support article can be used by our support specialists to diagnose the issue and give specific troubleshooting, or if that cannot be done then they can be used to investigate further internally. However, this does mean that the files...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @spaccamudande πŸ™‚

We have teams who keep an eye on most social media channels, including YouTube, so I'm confident we've got a good oversight of these videos already. I appreciate your concern over these videos! We're not able to have the videos themselves posted here on Discussions, so please don't point any specific ones out to us here, but I nonetheless real...

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19 Nov

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Arathwial , thanks for reaching out! I can confirm that it is intended that there is are no experience points awarded for custom matches. However, you should get XP and be able to complete Contract Orders in PvAI matches besides custom matches.

Let me know if that clears up the situation for you, or if you've any thoughts or questions about this πŸ™‚


16 Nov

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Liquid_Hwite , thanks very much for reaching out! I understand you've found For Honor not to close properly when quitting the game, and I'm glad you've let me know. I'd really like to investigate this.

I can see we had reports of this issue back in 2019, but our teams had let us know that the issue was fixed. Can you make sure to check our troubleshootin...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @DarrowsHowlers , thanks for your post about this. I understand you've faced higher latency when playing with other players - that's really unfortunate, and I'll be happy to help you get to the bottom of this.

Can you describe what you mean when you say there's latency? It could be that the players you are in a match with themselves have a poor connection, and you are seeing the results of those connections. Although For Honor does a lot to work around poor connections from other players, some effects may still be noticable. I'll be able to give further insights...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @DarrowsHowlers , thanks for reaching out about this issue with the Gladiator's Trident. Are you referring to the issue reported where the Trident would remain floating in Duels and Ranked matches? If so, I can see that we currently have an ongoing investigation for this issue, and while I don't have any news to report with this right at the moment, I can certainly recommend keeping an eye on ...

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15 Nov

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Heya @Rainer194 πŸ™‚

Just posting to echo what @Asterix201252 has very kindly relayed! Here on this forum, prefer that players speak in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to other players who speak their preferred language.

To talk about Anno 1800 in German, please go here: ...

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09 Nov

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Fortune-Red , thanks for your understanding with this. At the very least, we've been able to pass on your feedback about this resolution, so we'll be able to keep your comments about this in mind if we are ever in a similar situation in the future. I hope you've otherwise had a good time with Dawn of Ragnarok πŸ™‚

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @ThePumba112 , thanks for getting in touch, and welcome to Ubisoft Discussions πŸ™‚ I understand you've not been able to break the wall in Santlache Mine, that sounds most frustrating.

Can you do the steps from our ...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hi @Eddie19701 , thanks very much for getting in touch about this, and welcome to our forums πŸ™‚ I understand you've faced this 0x20000019 when trying to connect to our games, which is really unfortunate. I'll be happy to help you solve this.

It sounds like something is getting in the way of your connection to the servers. I've double-checked, and we had no reports of ...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Howdy there @jaydog5619 , thanks very much for your post! I appreciate you reaching out, and I'll be happy to help you get your dialogue audio sorted out πŸ™‚

It's great to hear you've already tried verifying the game files - that's a great first step! Can you check the troubleshooting guide as well for me? In particular from the guide, plea...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @CykaTrump , thanks very much for your post! I really appreciate you reaching out, and I understand you've not found the next quest after finishing Lost Glory. I'll be happy to help you resolve this!

Can you make sure to take a peek at the troubleshooting guide for me? In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs.Β 

I...

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Heya there @PandorBR πŸ™‚ Great to hear you've got an interest in our games!

We source our game ideas internally, following our own creative and technical visions, so we wouldn't be able to accept an idea from you directly. If you like, though, you could look into working for us! Our careers site is over here πŸ˜‰...

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