Hey @lampson777 , thanks for reaching out here on the forums! I understand you've had trouble getting Valhalla to notice your Dual Shock 4, and I appreciate you letting me know - I'll be happy to help.
Please note that the Dual Shock 4 is only compatible natively with Valhalla when connected in wired mode, as noted on our supported peripherals list. That said, if you already have it connected via a wire, and it still doesn't work, please see our ...
Hey there @funkghu , welcome to the forums! Thanks for sending across these images showing that your newly taken photos are gone from the map after a restart - I appreciate you pointing this out.
I've gone ahead and reported this to our teams, so we can investigate further internally, and I'll be back in touch if our teams find that they need further information. Let me know if you've got any questions in the meantime!
Thanks for pointing that out, @hadesorso9288_ - the thread is moved accordingly 
Hey there @fatbubbles82 , thanks very much for coming back to us about this! My sincerest apologies for not responding sooner. I see you've found this issue with the cavern key to be resolved already, and I really appreciate you confirming that for us.
Please get back in touch if you run into any other issues, and best of luck in Ireland 
Hey there @boss_fighter27 , thanks very much for your post 
I'd really like to make sure I get all your experiences reported internally about this, so I'd like to clarify a couple of things with you to make sure I understand.
Hey @lilygoat - thanks for reaching out! I understand you've had trouble finding the key in the Gullnamar Mystery. Many thanks to @SpirantCrayon22 for sharing your insights!
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Hey there @ckonegamer - thanks so much for your posts about this challenge. I understand you'd rather the game award a bronze medal for killing all the guards outside of the time limit, and I've gone ahead and passed this on internally to be looked into. In the meantime, I would echo Ubi-Froggard's recommendation that looking into other ways to tackle the challenge would be a good option, as the silver and gold times are certainly doable, with guides and other resources available online to help you achieve that!
Just to reiterate, though, I've passed on your feedback, a...
Howdy @simplethumb - thanks so much for this write-up! Particularly the opening, which made me giggle.
The investigations on our end haven't turned up any specific advice that matches what you've said, so while I'm not in a position to officially endorse your recommendations, I'd be very keen to hear from other players who implement these steps as to whether they help to minimise crashes. So, If anyone does try the above, please reach out to us to let us know!
Hi @mandude2995 , thanks very much for reaching out about this. I understand you've had trouble with some activities in Ravensthorpe, and I'd really like to help with this.
Can you give me some more details of what happens when you try to start these activities? Does anything at all happen, and are there any error messages?
Can you also confirm for me which platform you are playing on?
Once I've got this information, I'll be better able to see how best to advise you. Let me know if I can clarify those questions!
Hey there @scirocco-r2103 and @JMi87 - thanks for reaching out!
On these forums, we'd like to keep the discussion in English. We prefer not to use automatic translat...
Howdy there @dutchkippie6969 , thanks very much for reaching out, and so sorry for the delay in responding. We don't always quite manage to catch all the posts in the General Discussions forum section, but I've moved your post to Player Support now, and I'll be happy to assist. I understand you've faced a crash to desktop with Valhalla - that sounds most frustrating!
It's great that you've listed which steps you've already done - that really helps us suggest more relevant next steps. Please see our troubleshooting guide. In particular from t...
Hi @fulanito055 , welcome to the forums. My apologies for the delay in responding - your post was in our General Discussions section, where we support agents are less likely to see it, but I've now moved it to Player Support where I'll be happy to advise you.
I understand you've found the DLC content to be missing from your PS4, and then have been unable to reinstall it. In this instance, it would be best to reach out to our support teams directly, as they will be able to have a closer look at your accounts, and the code itself, to investigate the issue. These are things we can't do publicly here on the forum, for data security reasons, but our other teams will be happy to help.
Please reach out at any of the links below. It'd be best to i...
Hey there @luoyinmiao , thanks very much for reaching out.
On these forums, we prefer to keep the discussion to English. We prefer to avoid automatic translation tools if we can, so as to minimise misunderstandings - we prefer to redirect our players to our multilingual agents who can answer in their preferred language, since that's more pleasant 
As such, I'd like to invite you to reach out to our team at the link below, who can respond in Chinese: ...
Hey there @nox_cl ,
Thanks for this post. I can see that there was indeed no inappropriate language in your previous post, so I'm at a loss to explain why you were sent this. This infraction is no longer on your account, so I can only guess that it was sent in error, and then removed. My sincerest apologies for the confusion - let me know if I can clarify this further.
Hey there @dark_ehm_ , thanks very much for reaching out.
On these forums, we'd like to keep the discussion in English. We prefer not to use automatic translation tools, and instead we like to redirect players to our multilingual support agents, as this prevents misunderstandings and is generally more pleasant for players to speak their preferred language.
Please reach out to us on the Italian discussions forum: https:...
Hi @uwu-nomercy , thanks for reaching out.
On this forum, we're only able to help and respond in English. We prefer to avoid automatic translation tools if we can, preferring instead to redirect players to speak to our agents who speak a player's preferred language, to avoid misunderstandings.
As such, I'd recommend contacting our support teams directly, as they'll be able to respond in Russian: ...
Hey again @sirharrypierce 
Our team has clarified this for us. Scrap is listed in a building material for every area - not just the New World - because scrap can be found by salvagers in every world.
Let me know if that clears this up for you, or if you've any other thoughts or questions on the matter 
...
Hey there @asterix201252 , thanks for further explaining this, and for passing along these links.
I've now gone ahead and passed all of this information along internally as feedback. While the other team I'd reached out to advised that simply having more carts will help, I can understand that there is a lot of valuable feedback here that we can look into further.
Let me know if there's any further thoughts or questions on this at all!
Hey there @vonmauser89 , thanks so much for sending these screenshots across to us. I can see that the items are indeed not available in-game, despite purchasing the Year 4 pass. Sorry about that!
Can you check our troubleshooting guide for me? In particular from that guide, please make sure you've updated your operating system, you've verified the game files, a...
Hey @rati12 , welcome to the forums! Thanks for reaching out. I understand you've also faced this issue of Emperor Ketema not buying and selling the expected items.
Just to be clear, the items available change throughout the game, based on your shepherds, elders and scholars population. Can you confirm for me if you'd previously had access to more items, and then found them to be unavailable later? You'd mentioned perhaps being able to sell penny farthings before - could your shepherds, elders and scholars population have decreased since then?
For your save file, p...
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