Hey there @abrasivex , thanks for this post - I understand some of the sound effects aren't happening during gameplay, which is very unusual indeed. I'll be happy to help you get that sorted.
Can you send me across a screenshot of your in-game audio options? Here's Microsoft's guide on how best to take screenshots...
Hey everyone, thanks for your posts about this! I appreciate the further information and insights.
@sebastiandoc , thanks very much for answering our questions - that really helps us out. Can you tell me if there are specific areas or activities in particular where you've noted this issue?
Please also see this support article, which describes how to create a couple of system files. Please let me know once you've got them both, and I'll create a support ticket you can use to send them across. Thanks again for your help!
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Hello @jlt1963 , thanks for this message - I appreciate you reaching out. Sorry to hear you're getting disconnects. I'll be happy to help.
It's great that you've listed the steps you've already tried - that's super helpful! You'd mentioned speaking to your ISP already, and we'd recommend asking for their assistance in setting up port forwarding and the UPnP feature on your router, since each router is different, so they are best placed to advise you on how to set it up ...
Hey folks!
Thanks for your continued insights, @ArnudSwazaneger - we really appreciate it.
@BLOODBERG , if you do happen to speak to your ISP about thi...
Hey there @daceltik , thanks for reaching out - I understand you've faced this same issue with clan invites not showing in-game, despite receiving a notification that you've received an invite.
Can you send me across a couple of screenshots? Ideally, I'd like one showing the notification showing the clan invite, and then another showing the empty invites list in-game. Here's our screenshots guide (although I appreciate that you may need to just point your phone's camera at your screen for that notification screenshot), and the resul...
Hey there @arnudswazaneger - thanks for coming back with this additional information, and thanks also to @echolecter for sharing your insights!
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Hey @steelrathdrpg , thanks for coming back to us with this additional information.
You've already performed most of the troubleshooting we'd recommend, but do please check for background programs - it could be that an update to something running in the background has caused this change. I'd particularly recommend running the game after ...
Hey @flobberoni - thanks for this additional insight. As a bit of a completionist myself, I can certainly understand your frustration. We'll report back as soon as we have an update - sorry for the inconvenience in the meantime.
Hey there @solid27snake , thanks for reaching out about this. I understand you've faced a crash and a BSOD on your second session of The Division 2 - I'm sorry to hear about that! I'll be happy to help you get it sorted.
While our team is currently tracking a crashing issue, it is rare that we ever get reports of BSODs with any of our games. As such, I'd like to invite you to check our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics drivers and operating system, and you don't have any unnec...
Hey there @sandgurung - thanks for coming back to us about this.
We don't have any recommendations about cleaning your PS4. I understand this is a common step performed by many PS4 owners, but I'd strongly recommend reaching out to Sony directly at their support website before ...
Hey there @krisnoer1981 - thanks for reaching out here on the forum! I've merged your thread with an existing one where we're tracking this issue, and I can see our teams are investigating it internally now. My apologies for the inconvenience while we carry on with that - let me know if you've any questions in the meantime.
Hey there @orion451 , thanks for coming back to us with a video, and explaining the steps you've already tried. I can see from the video that you seem only able to fire once before having to wait a while before taking another shot.
The issue you've shown looks extremely similar to one raised in another thread, ...
Hey there @mafoxberry - welcome to the forum! I've gone ahead and merged your other post in with this existing one, where I gather you've found a solution to this issue already 
Get back in touch if you run into any other issues!
Hey there @hftablv , thanks for reaching out! Welcome to the forums 
I understand you've found various bits of your UI to not be showing anymore. To fix this, please try resetting your UI settings. That's found in the settings menu, under UI, where you should have a button available to reset these settings to default. Please try pressing that, and see if the issue is resolved.
If that doesn't work, can you clarify for me which sort of Xbox you are using? Is it a Series X or a One X? Once I know this, I'll have some further troubleshoot...
Hey there @frozensniper , welcome to the forums, and thanks for reaching out. I understand you are having issues with your d-pad and X button not performing their usual actions. I'm sorry to hear that - it sure sounds frustrating, and I'll be happy to help.
Can you start by checking if you've set a custom layout in the Ease of Access menu? That's found by pressing your Xbox Guide button, and going to Ease of Access > Controller > Button Remapping. If there is a custom layout there, please reset it temporarily for testing.
If the issue persists, please check ...
Hey @queequegesq - thanks for these further insights. I can see our teams are investigating this internally now. I can't really say what the results of this will be, but we'd of course prefer for players to be able to get the For Posterity achievement regardless of their platform, and I'm confident our teams will share that sentiment.
My apologies for the inconvenience in the meantime. Let me know if you've any further thoughts or questions.
Hey there @johnmccole , thanks for coming back to us about this. It's great to hear that a clean boot seemed to improve the issue.
From that, we can deduce that it is one of your background processes that is causing the performance decrease. As explained in the support article Ubi-Orion linked, we'd recommend manually disabling your backgro...
Hey there @wapeddell , thanks for reaching out about this. I understand you're getting poor performance on a system that should be able to handle the game without issue - that's most unusual, and I'd certainly like to help.
Many thanks to @WickedBadz , ...
Hey @mikemazur8 and @RobBot34 
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