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@masterofmules Hey! Did you manage to create a support case and if so what is your case number?
@masterofmules Hey! Did you manage to create a support case and if so what is your case number?
@ybqing1 @Asterix201252 Hey! I have gone ahead and raised this issue again on the same report as the other thread. The dev team were unable to reproduce the issue, however with this new information hopefully they will be able to do so now.
Once there is an update we will reach back out.
Thank you.
@aorus2017 Hey! Apologies for the delay in responding to you and thank you for providing this report about the Pedestrian Zone Pack. Thank you for the images, these are most useful.
I have reported the number of boats and number of swans for the Pedestrian Zone Pack to the game team.
In regard to the telescope being the wrong way around, I have reported this to the dev team also, once there is more information in regard to both of these reports we will reach back out to you.
In regard to the blocked harbour issue, the dev team is aware of this and are cu...
@derbaddl Thank you for getting back to us and sending the save file via a link. I have downloaded this.
There is no need to create a support ticket now as I have gone ahead and reported this to the dev team for you, including the video you provided.
Once there is an update we will reach back out to you.
Thank you and apologies for any inconvenience caused.
@replicantb26354 Hey! At the moment we are investigating this issue. Thank you for getting in touch.
@asterix201252 Thank you for your reply. We will certainly pass your feedback on about adding the word "respectively".
If you need anything else please do let us know.
Thank you.
Hey, Torsten!
Sorry to hear that you are experiencing an issue with ANNO 1800 not starting on your new PC.
Thank you for the screenshot this is most appreciated. In order to troubleshoot this issue, please try the steps HERE.
Should you need further help please do not hesitate to get back in touch.
Thank you for your time.
Hello Segelflugpilot just to confirm what has been said, this is not a bug but intentional. You will receive this quest when taking part in the World Fair Exhibitions.
The rewards are randomized and the Lungnibbel Ring that you can be rewarded with, is just one of the tier 8, 'Mythical Artifacts' that you can get as part of this exhibition quest.
Thank you for the follow up Trencavel84, I have made sure that the Anno QA team investigating this issue, know this detail too, thanks again for your help.
Hello @dherr thanks for getting in touch with us.
Can you please try logging out of the Ubisoft Connect launcher altogether, then log back in again to see if it will restart your download?
After this step, would you also try the steps in the following guide for Ubisoft Connect to see if it will allow you to access this update menu correctly >
...
Thanks for the reply sirharrypierce, I have now sent this video and information for our team to review to see if they can reproduce it also, with sticky keys enabled.
Thanks again everyone for bringing this to our attention.
No worries asterix201252, thanks for contributing anyway.
We will wait to see if any other players are affected by this and can provide a video clip and their sav file, of how the harbor districts are not functioning for Trewlaney missions, before we can report on this further.
That is great news asterix201252 thank you for sharing this. We will keep our eyes peeled for any further reports of this after the update. Thank you for letting us know that this was resolved after the 12.1 update.
If you have any more questions or sport anything else, such as an incorrect description or wording, do let us know in the forums. Thanks again for your help.
Thank you for confirming this issue is also resolved for you dikkeduif_ after the update. Thanks again for your patience and your help to investigate further.
If you have any more questions or run into any issues, feel free to make a new post and take care.
Hello again @Nicholas_Steel and @LeGeektateur,
A quick update, whilst this issue still exists our QA team were able to find that the description is indeed inc...
Hello again @sirharrypierce thanks for reporting this.
Would you be able to list any items that you own or have constructed in your play through, that you believe should show in that filter under 'fish'?
Can I also as have you tried any other filtering words for other types of production, or does it only appear related to fisheries and fishing for now?
Hey Harry, just a quick update to this issue you reported with the moving of the coffee building.
Our QA investigated this issue and they found it will only appear if a player does not have permits for building another Advanced Coffee Roaster as you had previously mentioned, but also the Advanced Rum Distillery and Advanced Cotton Mill.
Although the info tip appears about wasted resources, no resources are actually used. Our team are still investigating a possible fix now, thanks again for the report.
Hey asterix201252 thank you for pointing this out,
It does appear to be a typo, I believe it should have read 'Residences with the Department Store, Furniture Store, or Drug Store with needs fulfilled...'
I think it is working as intended, as it would make sense for a drug store to have chewing gum, furniture store > billiard tables, and department store > violins
I will forward this to our Anno team to take a look at to get confirmation and suggest rewording the description, thanks for your help!
No worries jbboding thanks for being a good sport about this decision on tree placements. Should you need any other help or you come across anything that you think may not be working as intended, just pop another post in the forum. Take care friend.