Anno 1800

Anno 1800 Dev Tracker




27 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by atto1981
Cant download, not enought space or internet. This is the message i get when i try to update the game. I have plenty of space left and i have internet connectivity. Anyone else having this problem? How to fix it?
Hello there atto1981,

Welcome to the Forums!

I would make sure what drive you're trying to download the game to.

Please also follow the steps in this guide; ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey mtgrhox

Sorry to hear this.

Would it be possible to share a video of this for us to help us investigate?

Many thanks in advance!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by WeiTheSovereign
No problems Berry
Hopefully this can be adjusted
I have mentioned this one half a year ago on Discord too but it does not have too much changes, I guess the developer make this one as low priority
I think they might need to increase the priority level
Thank you once again for sharing this.

We have an update, we believe we may... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Etirion
I can't remember the quests name, it was a quest from the elders where I had to help her prepare a speech, as part of this there were 3 options to choose a bonus from. I chose the one that gave me -10% Need consumption for the Shepherd, but instead of reducing how much they consume it limited their needs to 90% maximum, where I now have no Shepherd resident full, with too little workforce and no possiblity of upgrading any shepherd until the "buff" runs out after 30min.

Edit: Here is a Screenshot that might help
https://i.imgur.com/AWfEH7Y.jpg
...
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26 Oct

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey guys

There is currently no workaround, except starting a new save game, but our team is currently looking into that issue. Keep an eye on our forums and the Anno Union for all future updates and patchnotes.

If you are able to provide screenshots or even better a video showing what is happening this will also help our investigation
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by fadbamsendk
hi i brought the game ANNO 1800 for 7 month ago
i buy a cd key and downloaded the game
but then my windows crashed and must start over again
but now im wondering where can i get the game again ???
i should download it again at ubisoft but cant find anything ??

any1 know what i can do ???
Hey there,

From what you have described it sounds like the game has linked to another account, do you have another Ubisoft account at all?

In this case I would suggest ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Charles_Wise
Small unfortunate typo, see attached screenshot. There should be a space between ":" and "20"

Hey there,

Thank you for bringing this to our attention, I have highlighted this with the team for investigation.

If there is anything else I can help with at all please let me know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by dryjins
I have the same issue!! but UBI even does not allow me to issue the ticket!!!

How to solve this?
Hey there,

Sorry to hear this.

If you are unable to open a ticket you can also contact us by Twitter or Facebook where we will be able to open a ticket for you and discuss this there no problem
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Hey Todesdoener,

Sorry to hear that you are having this issue.

Would it be at all possible to share a full screen screenshot so we can see exactly what is happening?

Many thanks in advance
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Mohsemio
Hello, I've encountered a problem with the main questline of LoL which stops me from advancing it.

I've gotten to the point where Archie shows up. I've sided with him in two quests: stopping the growth of the city and weapons supply (before anyone asks why would I support that windy *******, I'm roleplaying as an evil loyal industrialist ). After this come two quests, when Ketema sends Archie a gift, and Archie sends him a gift of fruit in return. It turns out that it contains diseases and as soon as this is discovered music and all sounds in the game stop immediately, the Elder, Archie and Ketema ...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by gweber3075
So I built the research facility but all the stuff I want to research is 5k points required. I am capped out at 1k.
????????
Originally Posted by B4Nd1d0s
Get them more stuff so population number will rise and also your points cap
Hey there,

This is completely correct, thank you for your assistance!
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by B4Nd1d0s
Hi.

In institute i can develop Anarchists items, but when i collect them i dont get them in any warehouse. Research points go higher for next develop even i didnt get the item.

I dont own Anarchist DLC, but items can be discovered and developed in institute.
:
Item can be developed


After collecting there is no item in any warehouse:
Hey there,

Sorry to hear you have had this issue, washout the Anarchist DLC you should not have access to this item which will explain ... Read more
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by tanghm
Hi,

Just updated to Land of Lions patch update. Unfortunately the issue still persist.

It only happening in Ditchwater, which I continued all the way from the Campaign story.

Let me know if you need my save file I can upload it here.

Update: I just verify game files via UPlay as suggested, problem remains.

Game version 9.0.966147

...
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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
Stacking of items still can be a problem.

How to reproduce;

1) Drop items from Townhalls
2) Open storage

Confirmed on Crown Falls and an Old World island.

Hey there,

Sorry to hear you are having this issue.

We believe this to now be resolved. If this issue is still persisting for you would it be possible to share an up to date video of this occurring?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by GunterVG1977
Ubi-TheBerry - The problem was the driver of my NVIDIA Video Card Driver.

Many Thanks for helping me out!
This is fantastic to hear GunterVG1977!

If ever we can help again in the future just let us know
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Zahnschmerz1
Hello everybody,


after the new update today some of my savegames got corrupted.

https://ibb.co/HzM0jzF

https://ibb.co/b5msvt5

...
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Comment
    Ubi-Thorlof on Support Forums - Thread - Direct
You can find the full release notes for Game Update 9 here.
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by Gargammel77
I have lost my special company logo for have been bêta tester (a flag?), lost also chess table and rewards for being in the technical phase test..i think that i have forgot another items.
Hey there Gargammel77,

Sorry to hear this.

Whilst we are moving rewards to Ubisoft Connect this may happen. If however after the 27th this still persists please let us know as we are more than happy to take a look
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by SirHarryPierce
The map Artefact bug has been fixed on the minimap, but not on the trademap.

How to reproduce;

1) open trade routes from the Arctic
2) open another region, in trade route menu

Hey SirHarryPierce,

Sorry to hear that you are encountering this.

To help us troubleshoot this would it be possible to share a link to a video showing this happening?

Many thanks in advance
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by pewp3wpew
I also still have this problem. Pretty annoying.
Sorry to hear this.

We are currently investigating this and will update you once we have an update.

Thank you for your patience