Anno 1800

Anno 1800 Dev Tracker




10 Nov

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by PBello1
Hello,

Just completed the quest Epiphany for the main Land of Lions questline, hoping to get scholars. The quest is immediately wiped from my quest log and I don't get the next quest, locking me from progressing. Anyone else experience this?
Originally Posted by JSBenoit
Same for me.
No more quest so it's impossible to get scolars or research institute. More than 3000 elders but not a single quest with Archibald.
We're a significant num...
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Comment
    Ubi-Baron on Support Forums - Thread - Direct

@brytoncox thanks for letting us know. Just to confirm are you also on the Series X?

Are you able to try loading one of the Saves to see if it allows you to access that?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey folks! I'm very sorry that you guys are having this issue. I'll get this up to the developers - could you provide a video if possible? Also, a screenshot showing the "suspended" message?

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct

Hello all, I am sorry to hear that the number of thistles you have collected has not been updating.

Are any of you able to provide us with a short video demonstrating this?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hail, vikingr! I'm sorry you are unable to proceed. Can you please specify what is happening when you try to progress?

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by tkffkels283
memory leak makes more annoying me after releasing land of lions.

after releasing land of lions, memory leak get worse.

p.s. i have 16g mb.
Originally Posted by chimoiu89
Same problem here, very bad performance, I hope the devs will do something about this, I can play the game just for 10 minutes?
After 10 minutes the stuttering and frame drops are killing it!

And yes! I have all the drivers updated....
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Comment
    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

Just to confirm that this issue is under active investigation at the moment. Apologies for any inconvenience caused whilst we're working on this.
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Hey folks.

Just to confirm that this bug should be fixed with the next upcoming update. You can view release notes here. Cheers!
Comment
    Ubi-Spud on Support Forums - Thread - Direct

@pronto_s8inotto Hey there, thanks for the screenshot.

Yes, it certainly seems off there. Are you playing on PC? If so, could you let me know your specs?

Please also try verifying your game files and testing again.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@DaddyHodor

Thank you for reporting this to us, we're sorry to hear that's been the case.

Do the Auto-Saves also show as corrupted or just the Manual Saves? How much space do you have on your Hard Drive?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey folks, are you able to replicate these crashes or are they happening randomly? I'd recommend running through this FAQ to resolve, and getting in touch with us if the issue persists.

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@mrmanakan Hey there, can you please confirm if you are still having this issue? Thanks!

To everyone else - can you confirm when/where this error message appears, and if it persists even after reinstalling the game?

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by pkermego
Hello,

Yesterday i had an issue with loading my save game files, the last +/- 10 autosaves aren't loadable.
I started on an older save game about 1,5 day old and that save game worked so i tought problem solved but today i want to play again but again my saves arent loading.
I searched on google for a sollution and found some info but it didnt fixed my problem.
Steps i tried but didnt work are on the link down below.

...
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Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Etirion
Sorry for not getting back with a video, hadnt checked the thread. But I'm glad to see it fixed in the 9.1 update!
No worries! Hope you enjoy the update!
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Nakou_na_Matata
Hello,

I'm writing to you about a desynchronization issue happening on a savegame's loading with one player only. It's pretty annoying since it's our main savegame, and we both invested quite a lot of time in it.

The issue appears on one savegame only, and only when one of the players is in the game; without this player (Nakou), the game loads as expected and functions normally. However, when the Nakou is in the game, the loading will end up with an error LR40 (desynchronization), something once all players are done loading the savegame, others during the loading.

Repro:
1. Any player creates/joins a lobby with Nakou with the attached savegame
2. Attempt to start the MP game
3. The loading sometim...
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Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Finalflash07
Hi, Thank you for your feedback.
The quest has been completed already, the ship is however still there. I assume this is a bug in the new release of LoL
Originally Posted by P0PPYTAT
in my game today i noticed one of Archies ships at Ketema's harbour...he wasn't there before, and i have escorted him out of Enbessa, he also isn't trading, its just sitting there...i guess its just 'one of those Anno-ing things' lol...
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09 Nov

Comment
    Ubi-Litten on Support Forums - Thread - Direct

Hey there, thanks for getting in contact and raising this issue, while I would not be able to provide any additional information at this time our game team are aware of this issue and looking to get this resolved as soon as possible. Apologies for any confusion or inconvenience this may have caused.

Comment
    Ubi-Thorlof on Support Forums - Thread - Direct
Hey Peter, which steps did you try so far?
To list a few possible solutions:
- Verify the game files in Uplay, to check for potential issues
- Make sure you start the game with admin privileges
- if the folder in which the game is saved is a cloud drive (e.g. OneDrive), this can also be a problem. Make sure the saves are stored on your PC directly
- Check your antivirus, make sure it's not blocking the game or certain files. Try completely disabling it for a test
- Disable all non-necessary background programs before starting the game

08 Nov

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Please try restoring the licenses via the steps here, to see if the quest returns.

Thank you

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Hi guys,

I've passed your feedback around this on to the team.

I moved the original post to the General forums here, and we'd ask you to reply to that post, so we have all the information in one place.

I'll close this thread, but please be aware we are no...

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