Anno 1800 Dev Tracker

Originally Posted by SirHarryPierce
Euhm, heuh? No idea how to create this

Hey there,

This is very strange, would it be possible to try verifying your game files?
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Originally Posted by mtgrhox


I know there are things like canned Beijing air, but I think it's more like a bug.

https://imgur.com/a/iUAJrkw

Hey mtgrhox,

Thank you for bringing this to our attention.

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Originally Posted by nplvrst
So shouldn't you give me the version I bought the game for? If the updates are a problem for me, do not I have the right to install the update or not? (Either you have to give me the version of the game at the time I bought it, or you have to refund my fee.) For this reason, I said "Conditions seem to have changed. I see and think that there are many players who suffer from this situation.

It does not suit UBISOFT to pass this out with an apology.

TURKISH
O zaman bana oyunu satın aldığım versiyonu vermeniz gerekmez mi? Güncellemeler benim için sıkıntı olmuşsa güncellemeyi yükleme ya da yüklememe hakkım yok mu? (Ya bana oyunu satın aldığım dönemdeki versiyonu vermelisiniz, ya da ücretimi iade etmelisiniz.) Bu sebeple "Şartlar ...

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Originally Posted by AlexCurse15
I want to second this, have the same problem. The text description of the generous innkeeper states that residences in his influence radius will generate extra income, but they don't

Hey AlexCurse15,

Would it be possible to share a screenshot and or video so we can see exactly what is happening?

Originally Posted by SirHarryPierce
In my current play-through, I could build the research institute, without first receiving the blueprint from the quest-line.

The video is still uploading, will take a while.

So, I got the blueprint, when I already finished phase 3.

Originally Posted by SirHarryPierce


Also crashed out for the first time....

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Originally Posted by woolydave
i get a directX unknown error, between 5 - 20 mins of playing Anno 1800, running with directX 12
All updates are current
graphics and game drivers are current

i heard this problem of uplay and steam online off line configurations
and came up unsuccessful;

playing in online and offline mode
0= OFFLINE / 1= ONLINE
--------------------------------------------------------------------------
0 STEAM / UPLAY 0 ---- STEAM START = FAILED, 5 - 10 mins
0 STEAM / UPLAY 0 ---- UPLAY START = FAILED, GOES OK, 2 HRS
1 STEAM / UPLAY 0 ---- STEAM START = FAILED, AT PAVILION EVENT
1 STEAM / UPLAY 0 ---- UPLAY START = FAILED, DID NOT FAIL AT PAVILION EVENT 1/2 HOUR
0 STEAM / UPLAY 1---- STEAM ST...

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Hi, try to build two new frigates and sell those see if it works

Hey there,

Thank you for reporting this to us!

Just to be sure, have you tried verifying the game files since noticing this to ensure no files aren't reading incorrectly?

Thank you!

Hey there,

Sorry to hear you're having issues!

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

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Originally Posted by Evers1338
So here is my issue, I have Anno 1800 since release, played it on and off again and obviously with the release of the Land of Lions DLC I wanted to play again.

But whenever I click "play" I shortly after get greeted by this:


Unable to start the Game

This product cannot be activated right now, please try again later.


Which i honestly do not get, for one this game as been activated for a long time already, so why would it need to be activated again? And also i seem to be the only one affected by this.

So I would really appreciate a suggestion for a fix, as I'd like to play the new DLC.

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Thank you very much for clarifying!

We have passed this onto the team for them to look into.

It's much appreciated!

Originally Posted by Exsoticx
I bought Anno 1800 today and installed it, but the when I opened the game its language is set in Russian and doesnt let me choose any other languages as if they dont exist I tried to change it in Properties section on app but it also appears as Russian only.
Is there any way to fix this please?

Hello there,

Titles purchased from the international store for Russia and it's surrounding countries, will only be available in Russian only.

At the moment, it isn't possible to add additional languages and warnings are in place on the Store before purchasing.

If you wish to discuss this further, please contact us through o... Read more

Hey there!

The DLC should now be available!

Are you still having issues?

Originally Posted by olaf-11
Opps, Something went wrong. It isn't unlocked yet (

Hey there,

We are seeing some issues with accessibility in the Club at the moment while preparations are made for the new Ubisoft Connect service that launches on the 27th October.

This may cause a delay in the Challenge showing as unlocked for you, so please allow some time while we make all necessary chang... Read more

Originally Posted by Farhorn
Were told that Land of Lions release date was today, 22 October. Today it is October 22nd but no Land Of Lions....any one else havinf this issue? Or do they maybe release on the samt specific time and just ahead of time here?

Hey there Farhorn,

The Land of Lions DLC has just gone live now!

Enjoy!

Hey there,

Thank you for these images!

We'll pass them over to the team with your report for them to look into.

Just to confirm, you also see this when running on your 34" monitor as long as it's set to 4K resolution?

Originally Posted by nplvrst
But I played Anno 1800 with this system for hours. I'm on the 5th level in the game. I played with this system for 443 hours. This system was enough to play at the time I bought the game. Otherwise why should I pay a fee? That's why I wrote that conditions seem to have changed.
My processor is intel core i7 2630qm.

Hey there,

I've checked your CPU too and it is also below minimum requirements.

While I understand you have been able to boot the game in the past, updates and driver updates that have been released over time may contribute to your system eventually becoming unable to keep up and launch the game.

I can a... Read more

Originally Posted by Katje-Katrien
Hello,

Apologize to posting so many updates.

I contacted the support team NUMBER 12945389.

I don't have to worry. I have to wait for the new update. There are still changes possible till October 27th.

If the issue is still present after that date, I have to make contact again with the support team.

They gave me this link.

...

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Originally Posted by Goustan59
Hello,

I have gain in game the achievements : Aero Tycoon, Megopalace and Fuel Efficient but they not appear in the ubisoft launcher, I think I have trouble with every prize achievement in the launcher. Could it be fix in the incoming update? Is that possible to fix it directly with screenshots providing?

For the achievement crop rotator, I think it just doesn't working too even in game, any way to unlock it?

Thanks by advance for your help

Hey there Goustan59,

If you can provide images showing you have completed all of the requirements for each challenge, we would be more than happy to take a closer look int... Read more

Originally Posted by olaf-11
Good day!
I'm having the same problem with «DLC: Aero Tycoon» challange not displayed in Uplay . Please, help me

Hey there,

Thank you fo... Read more