Anno 1800 Dev Tracker

Hello again WeiTheSovereign!

Thank you for your reports, and I'm sorry we weren't able to get back to you when this thread was originally created.

I'm surprised we haven't seen any other reports of this issue, it certainly deserves an investigation.

Just in case we are unable to repro this ourselves, would it at all be possible to provide images or a video to present the issue to our QA team? Ideally we'd like to see how small the cursor is and to be shown that UI scaling does not make a difference.

We will still try to reproduce this ourselves, but anything you're able to provide would be much appreciated.

Thank you for your time!

Originally Posted by Katje-Katrien
Hello,

A strange thing just happened. I was busy playing a game and suddenly some notification popped up.

A least 5. But I didn't unlocked, redeem those myself.

Greetings,

Katje-Katrien

Hello there,

Would you be able to confirm exactly which rewards you were notified about?

Originally Posted by Wynter.SPED
this issue might have been resolved in a ticket but i would like to know how to do it myself

Hey there Wynter.SPED,

Sorry to hear you're having issues.

If you're able to provide screenshots showing the challenge / reward requirements being completed in-game we'd be more than happy to take a closer look at this!

Originally Posted by FetterBruder
So, according to https://anno-union.com/game-update-9-release-notes/ Game Update 9 will once again ignore this bug.
It has been 13 months now...

I'm afraid we haven't yet had any further news or updates at this time, this i... Read more

Originally Posted by nplvrst
Hi!
My operating system is windows 10 64bit (I've tried many versions, including windows 7).
My system features:
Processor Intel core i7 2nd generation.
Video card nVidia GT540m - Intel HD3000 (Anno1800 nVidia preset).
12gb ram
Both dx11 and dx12 have been tried dx crashes.
but;
When I disable the hd3000 graphics card in the device manager, the game opens without error, but it runs too slow to be played.

Hey there nplvrst,

Without knowing your exact CPU model, I'm unable to check that, however both your GT 540M and integrated Intel HD Graphic's cards are way below the ... Read more

Hello Bennie.Bakvis! We can certainly try to help you with this.

Your system certainly looks capable to me, I would like to learn a bit more but I can offer you some accurate solutions.

- How long has this issue been affecting you for?
- Do you have any anti-virus, overlay or screen recording software installed?
- Have you tried launching both the DX11 and Vulkan version? If so, how do they both behave?

While I wait for you to get back to me, the following support article may help you: https://support.ubi.com/en-gb/faqs/000025947/

Thank you!

Please note: I removed the duplicate thread that you had, to try to keep things ... Read more

Originally Posted by Seigiku
This is great news, thanks!

Hey! Thanks for getting back in touch, I wanted to give you an update.

Our testing team were able to reproduce this issue and our devs have been looking into it ever since.

I don't have a date at this time but I expect this to be resolved very soon. Please keep your eyes open for future patch notes

Enjoy your day!

Originally Posted by nogetnemt1
After 125 hours of gameplay, trade routes doesn´t load coffe! They just wait in harbour for 5 sec, then sail of to the selected destination. It doesn´t help to create a new trade route. Any help???

Hello! I'm not familiar with this issue but I'll certainly look into it for you.

To begin, I'd like to learn a bit more -

- Just to confirm, does this happen with all ports and trade routes?
- How long would you say this issue has been affecting you?
- Are you perhaps able to provide a video, to present the issue?

Thank you very much!

Originally Posted by Bobo.the_Small
Hi,

I've changed my settings to directX-12, since then the game crashs before I even can reset the settings.
Actually this guy had the same problem... ...

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Originally Posted by AntiChrist7
Hello, thy are still locked?

https://imgur.com/a/0GT3mGr

Originally Posted by Hier0nimus
...

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Originally Posted by SirHarryPierce
When buildings have a bias, for closeness, or range, or both, or a combination. The game should tell so. Now, this farm was in range and did not get served.

Understood entirely! I forwarded your feedback to the Anno 1800 team, to see if this can be made more clear in the future.

Thank you again for your time, I hope you are well!

Originally Posted by Brumiros
Sorry for the late reply. It seems that the TTS need to be enabled for both (all) players in order for it to work. I was in a co-op game and TTS wouldn't play for the other guy unless I ticked the "enable TTS"

Thank you very much for your help, I hope Benage33 and his / her friend were able to get this working.

@Benage33 Were you able to get this up and running?

Accessibility is incredibly important and we want to keep improving this in any way we can.

Originally Posted by bramlefebvre
I have just made a video showing the issue with the steel resource. Before that I also had the issue with a route between the two same ports but with schnapps being loaded off at the other port.

Edit: Maybe of interest: the trading post on one island is upgraded to the highest level.

Hello again!

Thank you very much for the video, it clearly presents the issue you are experiencing.

I will now report this to the Anno 1800 team, so we can investigate and work to get this fixed. We may come back to you with further questions!

Originally Posted by chemicalcohort
I have the exact same issue being described with that quest. I pick up the cargo and try to jump to the destination by clicking the quest in right menu, but am jumped to the ship with cargo. I have a screenshot but do not know how to upload it.

Hey! I'm sorry to read this is also affecting you, I will raise it with our dev team once more.

Most players upload to an image sharing service such as Imgur, then provide the link

Thank you!

Originally Posted by nplvrst
TURKSH

Sevgili Anno mağdurları!
Herkese merhaba, ben bu oyunu ücretini ödeyerek satın aldım aynı sizler gibi. Bir yıldan uzun bir süredir oynadım ve çok seviyordum. Sizlerin başına gelen malesef benin de başıma geldi. Directx hatasıyla karşılaştım. Oyunun satın aldığım dönemde bilgisayarımın donanımı oynamak için yeterliydi fakat şimdi kurallar değişmiş, ödediğim para çöp olmuş gibi görünüyor.
Birçok kez windows versiyonları kurdum. Bir çok kez nvidia sürücülerini kaldırıp yükledim ama boşuna. Drectx hatası bitmiyor. Windows 7 ile de denedim olmadı.
Çok ilginç bir şey söyleyeceğim bilgisayarım çift ekran kartlı ben intel kartımı disble ettiğimde oyun açılıyor. Ama oynanamayacak kadar yavaş oluyor. Yani sorun nerede anlayamadı...

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Ah great, so everything is working as intended now? We can certainly forward feedback to our production team, if you believe this can be made clearer in some way

AlcoholCity_TH you have some people living the best life there!

Hello everyone!

I have merged your 2 threads together, to help keep everything in one place

Originally Posted by Hier0nimus
Ok, I guess I'll have to fix this also ... (or ask to fix this for me)



...

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Originally Posted by AntiChrist7
Hi, I have the same issue with the following challenges
The great eastern
Aero tycoon
megopalace

https://imgur.com/a/vtQFsCD

Hello!

Thank you for the images ... Read more

Hey! I don't believe this is something that can be changed on our end, as the game is searching for files that are necessary to play the game.

My understanding was that players would be able to manually download the Media Feature Pack from the Microsoft website; does this not work for you?

Originally Posted by rabnivoy
Hi people at Ubi,
Thanks for this reply. It closely resembles (or is maybe even identical to) the list I found on the fan wiki for Anno 1800.
However, this list contains only Legendary items, and that confuses me. Your colleague seemed to suggest that activating The Nose on an island would enhance the specialist pool, but not fully replace it. However, when I add up the percentages you've just given, it adds up to 100%, so this suggests that no other specialists should arrive at the public mooring when The Nose is active.

And yet, they do. As I explained in my original post.

So this is really confusing now, how is the item inteded to work? Should it activate a NEW specialist pool, with the given specialists and percenta...

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