Anno 1800 Dev Tracker

@mokushiryuu

Thanks for the report, I'll let the team know you're affected as well. As soon as we can provide any updates on this issue we'll return to the forums to let players know.

@vincevega97

Hey there.

Sorry to hear about this.

Can you double check the following article to check that the dedicated GPU is being chosen correctly and if possible answer the questions asked by UbiMilky in the post above if at all ...

Hey there @vonmauser89 , thanks so much for sending these screenshots across to us. I can see that the items are indeed not available in-game, despite purchasing the Year 4 pass. Sorry about that!

Can you check our troubleshooting guide for me? In particular from that guide, please make sure you've updated your operating system, you've verified the game files, a...

Hey @rati12 , welcome to the forums! Thanks for reaching out. I understand you've also faced this issue of Emperor Ketema not buying and selling the expected items.

Just to be clear, the items available change throughout the game, based on your shepherds, elders and scholars population. Can you confirm for me if you'd previously had access to more items, and then found them to be unavailable later? You'd mentioned perhaps being able to sell penny farthings before - could your shepherds, elders and scholars population have decreased since then?

For your save file, p...

Hey there @n2013 , thanks for reaching out about this. I understand you'd not been able to access the scenario after installing the update - sorry about that!

Please make sure to verify the game files, as other players who had encountered this issue have let us know that this step solved it ...

Hey there @aorus2017 , thanks for reaching out about this, and my apologies for the delay in responding. I understand you've not received your bronze and silver rewards for the Season of Silver scenario when you'd expected.

I've not tried this scenario myself yet, but my understanding is that there are spoiler...

Hey @daimkrysset , thanks for your post about this. I can understand your frustration over running the game with Dx12, and I can see that our investigations are ongoing with this.

It'd really help us out if you could ensure you've performed all the steps from our troubleshooting guide. In particular from that guide, please make sure you've updated your graphics ...

Hey @hundread1800 - good to know that modders are on top of it, but we'd prefer that wasn't required, of course! We'll be looking into it from our end. Thanks also to @Aste...

Hey there @triplex19912 , thanks for getting in touch here on the forum. I understand you've also been unable to unlock the gold reward for Seasons of Silver, despite having more than the required 300t of silver coins.

I've gone ahead and reported this to our teams internally to investigate further, with the help of your save file - that really helps us out, thanks for sending it across.

My apologies for the inconvenience while we look at this. Let me know if you've any questions in the meantime.

Hey @Asterix201252 - thanks for this update! I appreciate knowing that it's going well so far. Let us know if any issues crop up

Howdy @vitriol23 , thanks for finding an example for us, and for these screenshots. I can see that your workforce is indeed not affected, which is most unusual. I've gone ahead and reported this internally to our teams to have a closer look. Sorry for the inconvenience while we investigate - let me know if you've any questions in the meantime.

Hey @sirharrypierce - thanks for sending these screenshots across showing that some effects are missing from the Finances statistics. I've let our teams know, and sent across these screenshots. Thanks for the heads up! As always, let us know if you run into any other issues.

Hey there @marvicius, glad to hear that it helped you. As mentioned by my colleague, this is something our teams are aware of, and we believe our teams have been able to fix this for certain Intel CPU's, but not all of them. Our investigations are ongoing. If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Hey there @sean1971m, thank you for taking the time to get in touch and welcome to the forums! I am sorry to hear that the in-game audio appears to be muffled and quiet. Could you please first go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for technical-related issues.

If you have gone through those steps, but you are still encountering issues, could you please provide a short video showing this in action...

Hey @pitair1 , that's fantastic to hear - thanks for keeping us updated! Let us know if you run into any other issues, and have fun with the new scenario

Howdy @sirharrypierce , thanks for this. I can see from your screenshot that scrap is indeed listed as a New World building material, and I've sent this across to our teams internally for a closer look. Sorry for the inconsistency - let me know if you run into further issues

Hey there @daftgalley1000 , thanks for reaching out about this. I'm sorry to hear you've found this issue to persist, and I can understand your disappointment with this. I'm glad you've reached out!

Our teams have advised us that, while this issue was fixed, a save file which had already started the quest before the fix we put out in 2019, or started on a map seed prior to the fix in 2019, may still run into issues.

If you've faced this issue on a brand new save in a newly started game, can you let me know? In that case, please make sure you've ...

Hey there @xzxatua, thank you for getting in touch, I am sorry to hear that you have been experiencing issues changing your monitor resolution in-game. To help try and amend this, could you please try changing your resolution with the game closed, back to what it was previously?

Once you have done this, please try and launch the game again. Then please try adjusting the resolution up to what it should be, and then close the game and adjust your monitor resolution again accordingly.

If you have any further questions or you experience any other issues, please do not hesitate to reach back out.

Hey there @hundread1800, thanks for getting back to us and sharing that further feedback regarding the game mechanics. Can you please confirm that you have gone through and verified the game files? Please also ensure you aren't using any mods. If you have any further questions or you experience any other issues, please do not hesitate...

Howdy there @xxblood-ravenxx and @Keo1492 - thanks for your posts about this, I really appreciate it! I understand that this issue seems to be persisting with the latest update, and I'm sorry to hear about this. Thanks in particular to ...