Hey @hundread1800 , thanks for these reports. I can see that our teams are aware of some wonky interactions with this new content, and we're investigating internally. Sorry about that! If you come across any other examples, please let me know, and I'll add them to our existing report (as I have with the ones you've mentioned just now already).
I hope you're otherwise enjoying the update!
Hey @hundread1800 , thanks for this report - I can see from your screenshot that the item is indeed missing its icon, and the description is cut off. I've gone ahead and reported this internally.
Thanks once again - let me know if you've run into any other issues.
Hey there @hundread1800 , thanks for reaching out about this. I understand you've found the oxidation pool to not affect the happiness of Jornaleros - thanks for letting us know.
Can you make sure to verify the game files, and ensure you aren't using any mods? If the issue then persists, can you tell me a bit more about what ...
Hey there,
this is not a bug but working as designed. I'll take this as feedback, but currently there are no plans to add the loading ramps to the Hacienda object menu.
Hey there @boslaw , thanks for reaching out about this. I've gone ahead and merged some of your posts together, to keep the forums a little neater.
Just to add on to what Ubi-Viral has said, if you find you still don't have the DLC available on your account after the 24 hours, please get in touch with our support teams directly. For security reasons, we're not able to discuss your account or purchases publicly with you here on the forums, so our support team are in the best position to help. They can be contacted at any of the links below.
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Howdy @sicksock1 - thanks for coming back and confirming, we really appreciate that! I hope you'll be able to get the mod sorted 
Hey there @spawndierepeat , thanks very much for confirming that for us - we really appreciate it. Happy importing/exporting 
Hey there @xxblood-ravenxx , thanks for reaching out. I'm sorry to hear you've faced this same issue.
As far as we were aware, this had been fixed with the recent Seeds of Change update, so it's very unfortunate to hear that the issue seems to persist. I'd like to investigate further.
Can you be sure to verify your g...
Hey there @rich841 , thanks for coming back to us about this, and my sincerest apologies for the delay in responding. I appreciate you answering our questions!
Just to be clear, the save files should be in '%userprofile%\Documents\Anno 1800\accounts' - is this where you've found your save files to be stored?
Please see our troubleshooting guide. In particul...
Hey there @spawndierepeat , thanks for sending this across. I understand you've had trouble with your sugar cane farms not producing enough sugar cane due to them getting full, and the sugar cane only being delivered straight to breweries rather than the warehouse. I can certainly see how that is not ideal, so I've gone ahead and reached out to another team about this to see what more I can find out, and I'll be back in touch shortly - let me know if you've any other questions in the meantime.
Hey @tigertank632 . we're happy to help
For anyone else reading who is wondering about the contents of both season passes, we've got a couple of support articles which will help!
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Hey there once again, @Brumiros 
Our team has let me know that this is intended behaviour for multiplayer - taking over a player-controlled island will only grant resources. When taking over an AI's island (either in multiplayer or single player), you'll also get items.
Let me know if this clears up the situation for you, or if you've any other thoughts or qu...
Hello @mmulholland90 thank you for getting in touch with us about this issue.
In order for us to investigate this further, could you please tell us the following >>
Can you also please check your Windows Task Manager whilst the game is open, and check what GPU you are using with the game, to see if it is your GPU0 or GPU1, internal or dedicated gra...
Hello @simonandersen I am sorry to hear you have been having issues running the game and seeing a DirectX crash when trying to launch and install the supporting software.
To help try and resolve this issue, could you please run through the following steps that were known to resolve issues with DirectX for players in the past >>
Fix 1 > Make sure your GPU drivers are currently up to date, make note of the GPU driver version you are currently using (Most AMD and Nvidia drivers are updated and released monthly)
Fix 2 > Locate this folder C:\Anno 1800\Support\DirectX\DXSETUP click on the .exe app and run the DXDiag setup and install DirectX 11 or 12 when prompted.
Fix 3 > Occ...
Hello everyone, thank you for getting in touch with us about The Bombin Weaver inputs bug in the new Seasons of Silver scenario. This issue is known to us and currently features in our known issues list found here >> https://trello.com/b/rldv58ho/anno1800-known-issues-list
As for the other issues mentioned in this thread, can you please check to see if there is an existing thread that matches your issue and if not, please create a separate thread for each bug encountered as per our pinned How to report a Bug post. This helps keep every bug report s...
Hello @SkinnyDaddyD and @SNDjunkie thank you for getting in touch with us about the Anno store content.
Does this only happen in the Ubisoft Connect launcher Stor...
Hello @narxes081206 thank you for getting in touch with us and sorry to hear this.
Can you let us know if you are using a physical save file or cloud save file and does your currency change after you have exited the game and re-loaded your save file?
Hello @jk6666123,
At the moment you are posting in our English-speaking forum for the game, if you can use a translator to post your question/issue in English, we will be able to advise you further on these forums, as advised in our forum rules.
Alternatively, you can also create a support case with us on our Ubisoft Support website, for help in your preferred language, where we may have bilingual agents available to help > ...
Hello @carian211 thank you for getting in touch with us about your subscription and sorry for the delay in replying.
By using Ubisoft+ you should be granted access to all of the DLC's but you will need to make sure they have been downloaded in-game.
Can you please get in touch with us over one of the following links with a private message, so we can check your account? >
Ubisoft Email/Live Chat - https://www.ubisoft.com/h...
Hello everyone, I've merged 2 similar threads together to keep these reports in one place.
I am sorry to hear this issue is affecting so many of your multiplayer games. I will forward this to our Anno QA team and devs.
If you haven't already done so, as @Tekbuildz suggested above, can you please try verifying your game files, to see if this can help with the desync and crashes? This will at least help rule out a corrupted or missing file as a possible cause. Here are some guides explaining how to run this check per launcher >
Ubisoft Connect > ...
devtrackers.gg