Anno 1800 Dev Tracker

@sjeggy Gotcha, thanks for providing that information. Could you give the steps in this FAQ a try to see if the visual issue goes away?

Should the issue persist, please go ahead and ...

@hexforger I'm so glad to hear that resolved the issue for you! Please feel free to reach out with any other questions or concerns, and have a good one!

Hi @mcetnar, thanks for reaching out about this issue. This has been reported to the team, and they're working on a fix. Please keep an eye out for further updates.

@currlyfriies Thanks for confirming that. Were you playing through GeForce Now before the update as well?

@aorus2017 Thank you for the update, and for including that info from your error logs. Would you be able to upload a copy of the affected save so we can report this to the team? You can find your saves using this FAQ, then upload it to a file sharing site or ...

Hi there, @geiirko!

Apologies, however, we are only able to assist in the English language on these forums. You can post your inquiry in French in these discussion forums. Otherwise, please feel free to translate your question here and we'd be glad to help!

Hey, @bendefo!

This issue should have been resolved in the most recent update for Anno 1800. Are you still seeing this occur after updating your game?

Thanks for the screenshot, @currlyfriies! Which audio language are you looking for that is missing for you? Have you always played in English, or were you playing in a different language previously?

Hey there, @hkkh!

It looks like the area you're producing the oil in doesn't have a need to fill and has reached max capacity to hold the material you're producing. Do you have an Oil Power Plant or Fuel Station built on the same landmass that your Oil is being produced on? If not, you may need to set up a trade route or charter route so the Oil has somewhere to go.

@aw7777777 Understood and I apologize for the trouble this has caused. After reviewing your case, I can confirm that this is indeed a known issue that our teams are currently investigating. Please keep your eye on the News and Announcements page and the ...

@marauder1978 Hi there, and apologies for the frustration regarding this. Unfortunately we're unable to transfer this post the German forums, and per our Foru...

@aorus2017 Understood, and sorry for my oversight. I'd suggest at this point that you uninstall and reinstall the game. Please let me know the results.

@buruzi Understood. Can you please send a screenshot or brief clip of these issues, so we can look into this issue a bit further?

@sjeggy OK, I am sorry to hear this! At this point, I'd recommend reaching out to our Support Team via our Support Website, so that you can open a case there and upload your files. That way, our teams will be able to get a better idea of your issue and assist you further. Apologies ...

@flixfantatier Hey there, I'm sorry to hear of your difficulties with this. Can you tell me what order you are clicking the goats in? 



As far as the Conciliator quest goes, can you please tell me what you have done? Have you confronted Ketema?

@buruzi Hi there, just to clarify, are you having an issue finding the dancer near the Iron tower?

@nostra69 Thank you for your response, and I am sorry to hear that these issues launching the game persist. At this point, I'd recommend that you reach out to our Support Team via our Support Website or ...

Hey there @con_mic, I'm sorry to hear this! Under your main menu, it should say "Continue", "Load Game", and "New Game". Just to clarify, you are not seeing the "Load Game" option there? Can you please upload a screenshot of what this looks like, so I can look into this further? Thank you!

@robyahou Hey there! You wouldn't be able to attach your diagnostic and system files here, however, If you'd like, you can open a ticket at our Support Website, with copies of your ...

@aorus2017 Hi there! I'm sorry to hear you're missing your Eden Victory trees. As a first step, can you please go through our Basic PC Troubleshooting guide, ensuring you are also ...