Anno 1800 Dev Tracker

@Eosfforos Sorry to hear you're affected as well. Could you upload your saves to a support case for further investigation?

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@bright_one Ah, thank you for clarifying! If you aren't able to reproduce the issue, please don't worry about recording a video.

If the issue pops back up later on, you can gather a video at that point. Please feel free to reach out with any other issues in the meantime!

@phenix451 Hi Nick, welcome to Discussions!

Thanks for reaching out about this issue. Could you clarify if you're seeing lower fertility on islands that had higher fertility in the past, or lower fertility on the New World islands versus the rest of the game?

@sirharrypierce Apologies for the lack of response!

It looks like the development team was unable to reproduce the issue, so they'd like to get some more information. Can you answer the following questions for me?

• Was the highest level save profile created on your Ubisoft account, or did you import an existing save from another account?
• Do you recall which save profile you first created on your account? If so, what is the company level on that profile?
• Do you use cloud saves and play on multiple devices, or do you just play on one...

Hi all, thanks for continuing to update this thread.

@vadzier @Liagala Just to confirm, both of you are only having trouble completing the Goatberg Variations achievement...

Hi @zoolnabar, sorry to hear that. Could you provide some more information and a video as requested by @Ubi-Viral?

Hi @warliet, welcome to Discussions! I appreciate you reaching out about this issue and including a video.

The team has been informed of this issue, and they're investigating. I've gone ahead and forwarded this video to them to help with that. Please update this thread if you notice any changes, and keep an eye on this forum for updates.

@anatoly1992 Hey there, welcome to Discussions!

I'm sorry to hear your game is crashing. Could you complete the steps in our basic PC troubleshooting guide to rule out some potential causes of this issue?

Should the issue persist, please create a ...

@xiongmaoclub Sorry to hear you're also running into this issue! Are you using the Nvidia control panel? If so, does the issue persist when not using the control panel?

@mplack2020

Thanks for sharing your workaround for this issue, hopefully this will help others bypass this issue whilst we're working on a permanent fix.

@vodoon112

Hey there.

Sorry to hear you have encountered this issue.

Have you tried any of the workarounds suggested in the thread you linked above? I'm specifically referencing the post by AW7777777. This has worked for some players as a temporary workaround whilst we're working on a permanent fix. I understand however this isn't an ideal solution so it's entirely up to you whether you decide to try this or not.

I can see you have asked for your case to be added to the ongoing investigation on this other thread as well. The team does not re...

@guille2321

Hey there.

Sorry to hear you've encountered this.

I have checked and I don't believe this issue has yet been reported to us. As a result can I ask you to provide a link to a video demonstrating this if possible and a link to a current save file where this issue is present, please? Once we've got this from you we'll open this with the development team for further investigation.

Thanks.

@dotnettex

Hey there.

Thanks for sharing your workaround with us, hopefully this will help others experiencing similar issues in the meantime.

If anyone is able to provide the info requested in my previous post above please let me know. Thanks!

Hey there folks.

Thanks for your continued updates on this issue. The development team are actively working on resolving this issue. As soon as we can provide any updates for you on this we'll let you know.

@AW7777777

Hey there.

I can confirm that this scrolling bug is also a known issue and is under active investigation.

Our apologies for any inconvenience caused as a result of both of these issues whilst the team are working on a fix. Thanks.

@mcetnar

Thanks.

I have passed your info, screenshot and save on to the team for further investigation. If we require any more info from you or we have any updates we'll let you know here. Cheers!

@kashrlyyk

Hey there.

Sorry for the delay in getting back to you on this.

So we can see exactly what's happening here can I ask you if possible to provide us with a link to a video demonstrating this please? Thanks.

Hey there folks!

Sorry for the delay in getting back to you on this thread.

I believe that this is likely to be working as intended but I have raised the question with the Anno 1800 team and will get back to the thread as soon as I know more. Thanks!

@mate-kertai

Hey there.

Sorry for the delay in getting back to you on this.

Are you playing on fullscreen or windowed borderless? If you haven't tried both options could you give this a try and see if the same issue occurs please?

You've most likely used a different account when you activated & played the game for the first time.
If you don't remember it anymore, I'd recommend getting in touch with the Ubisoft Support: https://support.ubisoft.com/contact

Moving the thread from DIscussions to Player Support.

@hundread1800 Thank you for sharing this insight. It is greatly appreciated.