Anno 1800 Dev Tracker

@minimalic Thank you for your help with this issue and we will pass you feedback on about the game performance to the game team.

Thank you.

@ethfawley Brilliant to hear that it is now working. If you need anything else please let us know.

Thank you.

@vecnysamotar Hey! Thank you for getting in touch about groups.

You mentioned that you are unable to rename groups, do you get the text option to type just nothing happens?

Would you be able to provide a screenshot showing this happening as it is not something I have come across before.

Thank you.

@bright_one Thank you for your reply, it is greatly appreciated and we take every report no matter how small seriously so thank you.

Is there any way you can get a video of this occurring? If it can show you moving the offline building and then it exploding that would be ideal.

We can then pass this on to the dev team who will confirm if it is working as intended or is indeed a bug.

Thank you.

@kaaptaany If you need any further help please let us know.

Happy gaming!

@batatoia Hey! Thanks for reaching out about switching to your PC's dedicated graphics card.

There is a handy guide on how to do this here.

If you need further help please let us know.

Thank you for your time.

@yanclariana Hey! Thank you for letting us know you are experiencing an issue building in port areas. This issue has already been reported and is actively being looked into.

Once there is an update it will be posted on the forums.

Thank you.

@sjeggy Sorry to hear that. When you came through on chat it did create a support ticket and I can see that we have already escalated this case to the game team for further investigation.

We will reach back out to you on your support ticket once there is an update.

Thank you.

@sjeggy Hey! Thank you for getting in touch about the issue you are having and thank you for the image.

Can you provide some more information about the issue you are having? If you can be as detailed as possible that would be appreciated.

Thank you.

Hey @simplepedant , thanks for your feedback about this. I understand you'd like to have been able to quit out of a game of Anno 1800 without saving, and I've passed your feedback about this to our teams.

In the meantime, while I understand it's a bit laborious, quitting out of the game by closing it from your task manager would not create a save file. However, please note that doing this in a game which already has a save file may result in a corrupted save, so it should only be used in games that you wish to abandon entirely.

Please let me know if you've an...

Thanks so much for sharing your insights there, @xn-d - that's most helpful! @wreckingball06 , please let us know if loading an older save to activate the DLCs solves this for you, or if you'd like further assistance.

Hey @asadbek777 , the New World region is South America, so please try going ahead with that expedition, if it is available to you. If the New World expedition is not available, please let us know, as we'd like to investigate further in that case!

Many thanks to @Asterix201252 and ...

Hey @aorus2017 , my sincerest apologies for the delay in responding. I understand your save file is too large to attach to a support case, and I appreciate you letting me know about this.

The file can instead be sent to us by uploading it to any file sharing site of your choice, and sending us a link. You'd mentioned you've got Microsoft OneDrive - I see that they have a small guide describing the steps to getting a 'shareable link' in ...

@alias_81 @cejones1977 Hey! Thank you the report of this issue and thank you for the images. This is a known issue and is actively under investigation.

Once there is...

@asterix201252 Thank you for your reply. This does appear to be the same issue and is indeed under investigation.

Thank you.

Thanks for confirming that for us, @trebleta - I understand you've not been able to exclude the save game folder for Anno 1800 from being synced through OneDrive. That sounds most frustrating!

It's unfortunately not possible to move the save file location for Anno 1800. I'd recommend ...

@sirharrypierce Hey! Thank you for getting in touch about this issue with ship wreckages appearing in the ocean.

Thank you for the images these are perfect. I have gone ahead and reported this to the dev team, once we hear back we will provide an update.

Thank you for your help in making the game better.

Hey @katje-katrien - sorry for the slow reply! Just here confirming that we're investigating the issue now. We really appreciate the report!

Let us know if you run into any other issues in the meantime.

Thanks for your feedback on this, @marcoevich - I understand you've not found pearl farms to be necessary at all, and I've passed your feedback on to our teams about this. Let us know if you've any further thoughts or questions at all!

Hey there @rflcopter , thanks for being so thorough with your description of this issue of statistics not reporting correctly - I really appreciate it! I've passed your summary of the issue on to our teams, who were already investigating the issue, in case you've highlighted something there that they've missed.

Hey @AW7777777 , thanks for point...