Anno 1800 Dev Tracker

@hornbkvej481 Hey! Sorry to hear that you are having an issue with the trains not stopping at the powerplants.

Thank you for the image. How many trains do you have active on that track and do any of them stop?

Additionally, can you provide a video showing how long your track is and the location of your power plants? If you also try deleting a Lvl 3 Oil Harbour and building it back up to Lvl 1 does more Oil get delivered?

Thank you and we look forward to your reply.

Hey @asterix201252 , thanks for confirming that it seems to be happening locally too. In @currlyfriies ' case, while it is indeed true that only the languages ...

@plopii Hey! Sorry to hear that you have encountered this issue with the name of your island disappearing.

Thank you for the image, this is a known issue and is actively being worked on at this time.

Once there is an update it will be posted on the forums.

Thank you.

@liagala @vadzier Thank you both for your reply and sorry to hear that you are also not able to complete this. Are you able to select Ketema?

If so and the Goats still do not work can you provide a video showing you doing this? That way we can pass it to the development team for further investigation.

Thank you.

Hey there @dongchun and @buruzi , thanks very much for coming back to us about this. My apologies for the confusion over sending us your save files, with our current available con...

@asterix201252 Thank you for your reply and confirming that this is now resolved for you.

Thank you for linking the other thread this issue is being investigated at this time and once there is an update we will reach back out.

Thank you.

Hey @marsovian , thanks very much for reaching out about these issues. I understand you've found instances of untranslated and poorly formatted text, missing legendaries, missing quests, and the Charcoal Kiln requirements changing - that all sounds most frustrating, and I'd like to highlight these issues to our teams to look into internally.

In the case of the missing legendaries and untranslated texts, I'd like to ask you for some screenshots of these. I understand they may be numerous, so just one or two screenshots of each issue would be fine - just so our teams know what they are searching for. As you'll know, Anno 1800 is a big game, so being able to be precise about where an issue is found is very helpful.

Can you also send us a copy...

Hey @sjeggy , thanks for coming back to us about this.

I can see from the first screenshot that you shared that there does indeed seem to be an issue with the game. For this reason, Ubi-Mushy has shared one of our troubleshooting guides with you - here's the link once more. In particular from that guide, please make sure you've updated your graphics drivers and opera...

For me, the Pear Farm is in the "Coastal Buildings" category, could you have a look if it's present for you?

Hey @mcetnar, thanks for reaching out and appreciate you for bringing the matter to our attention.

After having a closer look, I can see that we had players in the past who have brought up locations where diving spot was inaccessible, however this appears to have been addressed already, therefore so that we could proceed, are you possibly able to share your save file with us? By default, it tends to be located in %userprofile%\Documents\Anno 1800\accounts. Once located, if you can just upload it to any file sharing website and send the link over to us and we will ...

Hey @mcetnar, thanks for your response!

1. In relation to not being able to edit the quantities in Import/Export menu - I can confirm that we have received a number of players contacts regarding this and the issue is already under on-going review by our development team.
2. As far as scrolling issue is concerned regarding one of the windows in 'General' section, as ...

Hey @Yassin_Azab, welcome to forums!

Thank you for sharing this and I do hope that if anyone potentially runs into this, they will find your suggested workaround useful .

Should you happen to have any other suggestions to share or if you run into any difficulties yourself, do not hesitate and reach out at any time!

Hey guys!

@sizeur65 - thanks for reaching out to us and glad to see that ...

We'd be glad to check into this, @minimalic. Do you have a clip you could show me by any chance so I can take a look? Please also try verifying your game files and let me know if anything changes.

Hey there, @simplepedant!

You should be able to click the ship, and then right-click the area you'd like to move the ship to. If you're experiencing issues finding the tutorial, try starting a new game in the campaign mode and it will automatically start. Feel free to let me know if you have further questions!

Hey @fiep_fiep,

Sorry to hear that after verifying your files you are still able to replicate the panorama issue.

You mentioned steps that helped you resolve this, would it be at all possible to share with us a link to a video of you following those steps using a third party video sharing website of your choice? We can use this video to see exactly what you see and assist any investigation.

Many thanks

Hey lawrencepepper,

Thank you for taking the time to update us, sorry to hear that the issues persist for you and that you now also encounter new issues including more mines being destroyed and running out of both copper and coal.

The fact you have provided your save is great as we can use this to investigate, so we can see what you see and know exactly what to look for, would it be at all possible to share with us a link to a video using a third party video sharing website? Even if the issue does not persist during the video, a video showing where exactly to look would be a big help.

Many thanks,

Hey @HACKER360, thanks for reaching out, welcome to forums and sorry to hear about both of the issues you ran into.

1. In relation to Jean La Fortune, I've had a closer look however did not manage to locate any similar reports, therefore for troubleshooting purposes, can I double-check if you've tried to verify your game files? If you did yet issue persists, is there any chance you could provide us with your save file where issue is present? By default, your save files should b...

Hey @Bright_One, appreciate your detailed response there and apologies about the delay in getting back to you on this.

So in relation to the oil power plants, may I double-check whether this has only occurred when you were in transition of moving it from one island to another and located it there (as displayed in your last screenshot) only temporarily, however it ended up destroying itself, is that correct?

If it is indeed, did issue occur after you've finished moving it to the new place?

Let us know and we will take it from there!

Hey @TBone_Biggins, thanks for reaching out, welcome to forums and sorry to hear you're having crash with benchmarks as well.

Would I be able to kindly double-check if you've had a chance to go through steps mentioned by @Ubi-Orion already?

Let us know and we will take it from there!