When you create a case, you should get that option. Choose Manage My Account > Can't log in. That should give you the option for a callback or chat.
When you create a case, you should get that option. Choose Manage My Account > Can't log in. That should give you the option for a callback or chat.
Hey @U_M4D_BR0_78,
These codes are currently extremely limited and generally intended for community tournaments and such.
You're welcome to take a look through this information and reach out to the email towards the bottom of the page, however we cannot ...
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Read moreHey @al4myakuza,
Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute with our terms of service team, you can do so via the webform in this article. They'll be able to help you further...
Read moreHi there, @Zhongz
This is something an advisor will need to look into. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!
... Read more@A_True_Madman, the teams are indeed working on it. However, unfortunately, we have no ETA to share when it will be a feature in the game.
https://twitter.com/lowkeydbjosh/status/1471954991132786689
Read moreHey @Bobolachs,
Unfortunately we're not able to help with bans on the forums. I recommend contacting our terms of service team via the webform in this article, they should be able to help you further.
...
Read moreThis is so cool! Thanks for sharing with the community!
That is so cool!! Just Wow!
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Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/...
Read moreHi @woooawoooa,
I'm sorry to hear this situation has caused distress for you. It's never a great feeling to discover your account has been compromised and then banned. For hacked accounts, the support team can help you resecure the account but for the ban itself, the only team who can investigate and discuss this with you is our Terms of Service team. To see if a ban was added correctly or by mistake, you'll need to contact them. You can reach them by ...
Read moreHi @LigmaComm,
I'm afraid we aren't equipped to assist with these cases from the forums. If you've filled out the webform you've done the right thi...
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We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/informatio...
Hi @mob102q
Unfortunately we can't discuss or review sanctions/bans through our forums.
If you'd like to appeal the sanction, you're welcome to do so via the relevant channels:
https://help.ea.com/en/help/...
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