Apex Legends

Apex Legends Dev Tracker




18 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@AQ-SHARP 

 

When you create a case, you should get that option. Choose Manage My Account > Can't log in. That should give you the option for a callback or chat.

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @AQ-SHARP 

 

It looks like you need to contact an advisor for help with this. You should either open a case here and request a callback, start a live chat or use our ...

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16 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@Zhongz 

 

Twitter.com/eahelp would probably be the best place to watch out for that.

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14 Aug

Comment
    EA_Mako on Forums - Thread - Direct

Hey @U_M4D_BR0_78,

 

These codes are currently extremely limited and generally intended for community tournaments and such.

 

You're welcome to take a look through this information and reach out to the email towards the bottom of the page, however we cannot ...

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11 Aug

Comment
@al4myakuza,

Hopefully you'll hear back from our terms of service team soon. You should be able to reach our live support team via the following link:

https://help.ea.com/en/contact-us/

You should get an option for a live chat after you click the "Select contact option".

EA_QueenBeeAHQ.png...

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Comment

Hey @al4myakuza,

 

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute with our terms of service team, you can do so via the webform in this article. They'll be able to help you further...

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10 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Zhongz 

 

This is something an advisor will need to look into. To do that, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thanks!

Aljo.png... Read more

03 Aug

Comment
    EA_Leeuw on Forums - Thread - Direct

@A_True_Madman, the teams are indeed working on it. However, unfortunately, we have no ETA to share when it will be a feature in the game.

 

https://twitter.com/lowkeydbjosh/status/1471954991132786689

...

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Comment

Hey @Bobolachs,

 

Unfortunately we're not able to help with bans on the forums. I recommend contacting our terms of service team via the webform in this article, they should be able to help you further.

EA_QueenBeeAHQ.png...

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30 Jul

Comment
    EA_Leeuw on Forums - Thread - Direct

This is so cool! Thanks for sharing with the community! 

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Comment
    EA_Lanna on Forums - Thread - Direct

Americas Got Talent Reaction GIF by Top Talent

 

That is so cool!! Just Wow! 

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Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/...

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Comment
    EA_Mari on Forums - Thread - Direct
@Cheese9Man Wow, those are so cool, particularly that rice paddy!

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*Não respondo mensagens privadas*
Comment
    EA_Lanna on Forums - Thread - Direct

Hi @woooawoooa

 

I'm sorry to hear this situation has caused distress for you. It's never a great feeling to discover your account has been compromised and then banned. For hacked accounts, the support team can help you resecure the account but for the ban itself, the only team who can investigate and discuss this with you is our Terms of Service team. To see if a ban was added correctly or by mistake, you'll need to contact them. You can reach them by ...

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29 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @LigmaComm

 

I'm afraid we aren't equipped to assist with these cases from the forums. If you've filled out the webform you've done the right thi...

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Comment
    EA_David on Forums - Thread - Direct

Unfortunately there aren't really any good places for this to go, as amply demonstrated by the not-particularly constructive previous response. So we'll close this one down. 

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28 Jul

Comment
    EA_Barry on Forums - Thread - Direct

@LenedeWeekends 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/informatio...

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27 Jul

Comment
    EA_Leeuw on Forums - Thread - Direct
@Reigo900, no. Apex Legends doesn't support this feature.

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Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Reigo900,

Apex Legends unfortunately doesn't support cross-progression between platforms. So this means that stuff that you have unlocked on your Xbox, does not automatically transfer over to your PC.

EA_LeeuwAHQ.png


24 Jul

Comment

Hi @mob102q 

 

Unfortunately we can't discuss or review sanctions/bans through our forums.

 

If you'd like to appeal the sanction, you're welcome to do so via the relevant channels:

 

https://help.ea.com/en/help/...

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23 Jul

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Not_YayGhr,

No, this is sadly not possible.

Apex Legends unfortunately does not support cross-progression/cross-save between different platforms.

Hope this helps.

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