Apex Legends Dev Tracker

Hello @Zeden00_TTV 

 

At the moment, the following languages are supported on Answers HQ: 

 

•  English 
•  ...

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@pirasfrancesco 

 

Your level remains, but everything else is reset.

@pirasfrancesco 

 

Since you're starting over, whatever you purchase now should be fine. It just won't transfer if you unlink and link to a different account.

@pirasfrancesco 

 

You should still be able to use the battle pass as long as it was purchased after you linked the account. You'll just be starting over.

@pirasfrancesco 

 

That would be why this happened then. You'll need to link your PSN ID back to the original account to get everything back, but there is a 6 month wait between linking to a different account again. More information on that can be found here. 

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Hi there, @pirasfrancesco 

 

Are you saying you had your PSN ID linked to a different account previously, but have linked it to a different account now?

@Tasuka20 

 

Please do not identify any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.

If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.

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Hey @KingKsaYa7bibi,

If you unlink a Steam account and link it somewhere else, you can relink it back to its original EA account again. I know that there's a six-month wait before you can unlink an account again, so it might be worth reaching out to our live support team if you need help with that:

https://help.ea.com/en/hel... Read more

Hi there, @VanguardV1nce 

 

We're not able to help with banned accounts through Answers HQ. The article here as more information on bans as well as instructions for disputing them.

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Hey @GreenYorkie,

Some game specific bans won't show up in your ban history (Which is super unintuitive), but if your Apex account has been banned then you can raise a dispute with our terms of service team directly via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll b... Read more

Hey all,

This sort of discussion really isn't all that productive, so I'm going to lock this thread. If someone is being rude or hurtful, just mute and report them.

Wees aardig voor elkaar | Be kind to each other

@IRun90Fps,

If they've already looked into this numerous times and they've come to the conclusion that the ban is justified, then I'm afraid there's nothing we can do here on the forums to change that. Our terms of service team is the only one with the power to overturn bans, and if they won't, then I'm afraid that the account will stay banned.

Wees aardig voor elkaar | Be kind to each other

Hey @IRun90Fps,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

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@AdolfusBallerman 

 

It depends how busy they are, but usually you have a response within a few days.

Hi there, @AdolfusBallerman 

 

A warning can be given when an issue doesn't quite warrant a flat out ban. It's not guaranteed that you'll get one as the Terms of Service you agree to before playing our games already covers this. You're welcome to dispute the ban by following the instructions in the article here....

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Hey @Inside-out-bear,

Thanks for your report, but we are unable to assist with reports on the forums. Please report the player either directly to Xbox or through our EA help article, which will guide you to the right place. https://...

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Hey @torletduckmax,

Apex Legends doesn't support cross progression, so your two accounts (even if linked) will separate, and progress won't carry over between them. Unfortunately there's nothing we can really do right now to change that.

Wees aardig voor elkaar | Be kind to each other

@Squiggs84 

 

If you have any new information that may help get the ban lifted, you are welcome to appeal the account action again.

 

Thanks.

Hey @TheRumbling77 know it's a joke. Ut please keep in mind that manyay not take it that way and when the term is being used to billy and attack a minority using it to joke isn't something we allow.

 

Darko 

Sorry to say @Gayliciously but if our TOS team has declined your appeals then there is nothing that anyone can do to change this. 

 

After a certain number of denied appeals our TOS team will not consider any more.

 

Darko