Apex Legends

Apex Legends Dev Tracker




10 Oct

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Not_EliteNuke

 

I've edited your post to remove the profanity. If it's inappropriate or led to an account action, probably best not to repeat it on the forums. Thanks!

 

Our Terms of Service team (ToS) can take a look if you fill out the ...

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07 Oct

Comment

Hi @bucke14 Apologies for the delayed response, I wanted to check does this happen for friends as well where you have to send an invite to have them join on you? 

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05 Oct

Comment

Hey @kegskong If you are playing and come across someone who may be breaking our Terms of Service or Fairplay rules be sure to check out our Help article on how to correctly report them

 

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04 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this @legend987432.

 

Cheat and you will be banned, make a post like this again and you still be banned.

 

Darko

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02 Oct

Comment
@The-walker2008,

There isn't a way that you can delete your account by yourself, you need to get an advisor to delete your account for you. Although if you're having trouble reaching one of them, then I believe our social team on Twitter can help you delete it too:

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Comment
@The-walker2008,

Ah, right, sorry.

Yes, if you delete your account, you can then use the email address on that account to make a new one. I slightly lost track of the original question, I'm very sorry.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
@The-walker2008,

You can delete your account and make a new one if you want to, but you'll have to reach out to our live support team in order to do so. You can contact them here:

https://help.ea.com/en/contact-us/

Just note that doing so will have a list of consequences, such as losing all progress and in-ga... Read more
Comment
Hey @The-walker2008,

I'm a little confused as to what the issue is. So you've unlinked your EA account from your PlayStation account, and now you want to delete your EA account so you can make it again and link a new PlayStation account to it?

Can I ask why you want to do that since unlinking and deleting your account also deletes all your progress? Would it not be easier to make a new EA account and link your PlayStation account to that?

EA_QueenBeeAHQ.png...

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30 Sep

Comment
@bucke14 Have you or you're friends changed any privacy settings for the EA or Xbox Accounts? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

28 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@sbr-saber 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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27 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey @arknight6622  AHQ is currently available in the following languages.

 

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15 Sep

Comment
    EA_Mako on Forums - Thread - Direct

Hey @ReigN_T0P,

 

I'm afraid you would need to be a legal resident of an eligible country or territory to participate in ALGS.

 

You can check out the full rules here, which call this part out under Section 2: ELIGIBILITY AND REGISTRATION - 2.1. PLAYER ELIGIBILITY.

 


Be a legal resident o...

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14 Sep

Comment

Hello @pulzsuppe 

 

Unfortunately, we're not able to help with bans here on forums. In this situation, only the Terms of Service team can review the account and see if the ban can be lifted.

EA_MontimerAHQ


13 Sep

Comment

Hello @thecreativeone2

 

Unfortunately, we're not able to help with bans here on forums. If you'd like to raise a dispute, please follow the steps from this help ea article.

 

 

EA_MontimerAHQ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @chardium

 

There are some bans the ban history page doesn't display. In the 'My Ban History' page, you should see this mentioned in the blue section:


@EA_Help wrote:

You may have bans or suspensions that don't show on this page. 


Terms of Service aim to send an email out when bans are added though so there may be an email with more context about a ban/su...

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02 Sep

Comment
    EA_Lanna on Forums - Thread - Direct
Hi @selendis24,

That doesn't sound right...when it comes to being banned on other platforms, that's outside of our wheelhouse. We'll only ban the EA account itself or the EA game.

An EA account ban will mean being banned from playing any online features in any of the EA games on that EA account. Maybe that's what you're seeing? Are you trying to load up EA games on your Xbox?

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @selendis24

 

Sorry to hear that. It's never a great feeling to discover your account has be used by someone else, in this case your brother, and that they broke the rules while on there, leaving you with the ban. That does suck. 

 

There isn't a way for us to overturn this ban with Terms of Service for you (...

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Comment
Hey @selendis24,

As other users have already indicated in this thread, you're ultimately responsible for your own account. If you'd like to raise a dispute with our terms of service team, you can do so via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

EA_QueenBeeAHQ.png...

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Comment
Hey @lifang123,

We're unfortunately not able to help with bans here on the forums. If you'd like to dispute your ban, you can contact our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account... Read more

28 Aug

Comment
    EA_Atic on Forums - Thread - Direct
Hi @Nandor78, removed it from the spam queue. Sometimes our spam system can be a bit over sensitive to bigger post.

/Atic Atic.png

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