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You will need to speak to our Terms of Service team @_Hack_Nr_ as no one else can assist
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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You will need to speak to our Terms of Service team @_Hack_Nr_ as no one else can assist
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Hello @3000-_YEET-_3000
Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:
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It sounds like you may be having issues with your connection @Tha_BlackHippy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba...
Read moreHey all, any naming and shaming on AHQ will result in action being taken against that person.
I get that you are frustrated but accusing others if cheating is never acceptable on AHQ.
You can find all the info related to reporting suspected cheaters here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/
Darko
Hi @RonRightDown,
The ban might not be related to that. We wouldn't have that insight from the forums though. If you feel like there's been some mistake with the application of that ban and that you've never broken the rules, I'd suggest popping in an appeal to the Terms of Service team. They handle any bans or suspensions and can take a look into this for you.
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Hi @qsPtbxFXUe,
I'm sorry, we won't know the specifics of your ban here on Answers HQ but the message you see in-game and/or the email you've received from ToS should help answer that for you.
If it's a temporary suspension you'll usually see the duration listed in the error message in-game and in the email received to let you know how long it would last. Typically if there is no duration called out in the in-game messaging or ToS email, it tends to be a permanent ban.
Could you check that message and email? Failing that, it would be best to get in touch with the Terms of Service team by filling out the webform. They handle all bans and suspension related cases. Please check out this EA Help guide for guidance on how to do that: ...
Read moreHey there,
We are unable to review any account actions on the forums, so I'll be locking the thread here.
If you feel an action was placed on an account incorrectly, please create an appeal here and our Terms of Service team will take another look at the situation for you, thanks.
You will need to speak to our Terms of Service team in relation to any ban @qingyoudu2001
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: ...
Read moreYou need to direct any questions related to a ban to our TOS team @Vandylist.
Going to lock this thread as there is nothing more that we can do to assist on AHQ.
Darko
You will need to speak to our Terms of Service team in relation to any ban @Vandylist
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: ...
Read moreYou will need to speak to our Terms of Service team @KlownDiKeBar.
If you believe that they have actioned you mistakenly then I would recommend laying out as much info as to the name as you can.
It is important to remember that a name that may appear perfectly acceptable to one person may be offensive to another for any number of reasons.
The process to contact our ToS team can be found here: ...
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