Apex Legends Dev Tracker

@sharrayzen We do have limitations to the support and information we can offer, your frustration is understandable. After sharing the information above I can recommend keeping an eye on your email and any additional folders like spam to make sure you see a response once it is sent.

From here I will close this thread for visibility purposes, if you have additional issue or questions feel free to post and let us know,

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Hey @sharrayzen,

 

We would be unable to investigate or share information if an account was banned on the forums. You would want to submit a ticket with our Terms Of Service team in order for them to investigate this, please keep in mind they try to reach out after 72 h...

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Hey @cyberkersus if our TOS team was unable to assist you then there is nothing that we would be able to do on AHQ.

 

Darko 

You will need to speak to our Terms of Service team in relation to any aspect of your ban @cyberkersus.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

...

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@PirulaMaster 

 

Report this issue here: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

Check this link for steps to re-secure your account: ...

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Hi @NugsNJugs26, 

 

I'm afraid we aren't equipped to handle banned account cases from the forum. If you feel the ban or suspension on your EA Account was mistakenly placed, let the Terms of Service team know by filling out the webform an...

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Hey @SM_Marshy for issues such as this you will need to speak to our TOS team using the steps I shared above.

Darko 

@ToxicTutts Are refund policy is listed here. If you have further questions you can always reach out to an EA Advisor if you purchase them on Origin, If you are on a console then you would need to speak with Microsoft/Sony depending on where you play.

- Illium

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@pepo_boyiii Not an expert on what any major difference maybe but the card seems to run with similar performance. I usually use sites like this one to compare different aspects of performance. To answer you...

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@fine_glue7 

 

Please see my post directly above yours for assistance with this.

@RobbiePIays We would be unable to remove the skin from your account to purchase a specific bundle in the store. I would recommend looking into other bundles available in the store. - Illium

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

@pix_0020060 We are unable to reverse in-game decisions once they are made, if you have purchased the skin then you would keep it on your account. - Illium

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Hey @BattleRoyaleYeet generally if you miss an item such as this then it is not possible to get it later on.

Darko

You will need to speak to our Terms of Service team in relation to any ban @GoopFPS.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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Hi @Stormezzz, 

 

I'm afraid there is no cross-progression for Apex Legends. We don't have the ability to move your progress from one platform to another. Your progress would be separate for each platform. 

 

 

/Kent

@nihatokurtr 

 

 

At the moment the following languages are supported on Answers HQ:

 

• ...

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Hi there, @schreiner2011.

 

Progress doesn't transfer between platforms, unfortunately.

@RookyCarrot949 

 

The team that handles ban appeals is currently working through a relatively large number of cases so we do need to ask you to be patient until your receive a response to your ban appeal, thanks.

@WickXI 

 

Thanks for the update. I'm glad this worked for you. I'll keep it in mind for others in the same situation. If you have any other issues, please let us know. Have fun and good luck!

Hi @Hydro_Cheezy, 

 

I'm sorry, but there is no cross-platform progression for Apex Legends. If you start playing on PC it would be with a fresh account. We don't have a way of moving your progress over from a console account, unfortunately. 

 

 

/Kent