Apex Legends

Apex Legends Dev Tracker




23 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

Any questions about a TOS sanction needs to be addressed to the TOS team @luyao4567789.


We cannot help with such issues here.


Darko 

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20 Dec

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @zxcvbnm3011,

 

This is a known issue. This heirloom is not currently purchasable until after the event. The server error will be removed shortly but you'll still be unable to purchase Raptor's Claw until after the event ends.

 

Sorry for any confusion!

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @huwa1125,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Playerdrdrlupo,

Of course! Standard smile This thread isn't going anywhere.

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Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@Playerdrdrlupo,

I'd download and run it via the app, yes. Just to make sure.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

@Playerdrdrlupo,

If you redeemed it via the EA website, can you try opening the game via the EA app? Often it doesn't catch the codes properly if you redeem it in one place and then play somewhere else.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @Playerdrdrlupo,

Where did you redeem the code? And what platform are you using to launch Apex?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @bunnbunn1234,

 

At the moment the following languages are supported on Answers HQ: 

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19 Dec

Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @87a778b688d810a9 

Your account has been disabled. Please try to reset your password using the last email address you registered on that profile.  

  

If you encounter any further issues, please contact our support team for assistance. The team w...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @SirOfCourage,

It's not something we can do here on the forums. You could try reaching out to our live support team, maybe they have a way they can help.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

18 Dec

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @haran960 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @eziz5,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_Barry on Support Forums - Thread - Direct

@ran020315 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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17 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @bzdfh,

 

We currently support the following languages here on AHQ: 

 

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16 Dec

Comment
    EA_Bia on Support Forums - Thread - Direct

@mathe544 As mentioned above, Apex Legends Mobile has been sunset. We're closing this thread to avoid necroposting. If you have any more questions, please start a new thread in the correct board in Portuguese here.

 

 

EA_BiaAHQ...

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15 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

You need to give the TOS team time to respond @luyao4567789.

 

Darko

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14 Dec

Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @ebiokun 

 

At the moment the following languages are supported on Answers HQ: 

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13 Dec

Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @TTV-Anomaly_Fps,

Unfortunately we can't look into bans here on the forums. I'd recommend reaching out to our live support team. They can take a look at this for you.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

EA_QueenBeeAHQ.png...

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12 Dec

Comment
    EA_Mako on Support Forums - Thread - Direct
Glad to hear that's now fixed @alawnianas, thanks for the update! Mako.png

11 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @myrollsphione for missing items in APEX it's best to start by taking a look here: https://help.ea.com/en/help/apex-legends/apex-legends/missing-content/

 

All info and links you need should be there.

 

Darko

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