Apex Legends Dev Tracker

@Vietconggg6666 Hey there, I just want to check with you if you managed to get this solved. Let us know if you still need any help!

Hey @K9X_Anas,

 

Just to piggyback on the correct information @EA_Aljo has already provided, this is something you've created numerous threads about already.

 

I understand you disagree with the decision that was made, but this will not be changed here on the forums either. 

 

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@K9X_Anas 

 

ToS has the final say in this. There is no one else we can refer you to.

Hi there, @K9X_Anas 

I'm very sorry to say, we cannot help with bans over Answers HQ. If ToS is not going to overturn the ban after 3 investigations, it will need to stay in place. There is nothing else that can be done.

Best thing to do @ThinknQ is have a chat with our support team: https://help.ea.com/en/help-home/

 

They can advise you further.

 

Darko

It can simply be a visual bug @ThinknQ.

 

What platform are you on?

 

Darko

Hey @ThinknQ try exiting out of the game and then back in to see if it changes anything.

 

Darko

Hi @ohazjquuyvfy,

 

At the moment the following languages are supported on Answers HQ: 

• ...

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Hey @Yooguidaoyikai,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @Eusjqi7272,

 

If you still haven't gotten the Apex coins you bought 2 days ago, you'll need to reach out to our live support team. They can help you make sure you get your missing coins. Make sure you ...

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Hey @simpledynamics,

 

If you're having any trouble with a code you've redeemed, it would be best to get in touch with the support team to see what other options they have to help out here. We are not able to discuss account details or make any changes here via the forums.

 

Depending on where the code was purchased, they made need ...

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Hi @Fatalstoke7,

 

At the moment the following languages are supported on Answers HQ: 

• ...

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Hey @luimusic,

 

If you don't have the option to unlink an account on your end, you'll need to get in touch with the support team so they can help out. Afraid we're not able to make any changes here on the forums.

  If you create a new case here and select Game Support > EA Account > I want to update my EA Account information, you should be able to get in touch with the support team so they can take a look. ... Read more

@11243576 

 

This is an old thread, I will lock it for now but you can contact us as above or create a new topic, thanks.

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Thread locked to prevent further "necro-posting". Please create a new thread for this or other issues. Thank you.

Hey all, 

 

Since this is not something we can help with here on the forums, I am going to lock this thread. 

 

Like Midnight9746 said above, account bans would need to be reviewed by the Terms of Service team. They would determine if the ban could be overturned. Forum staff or other EA Help teams will not be able to review an account ban. 

 

If you haven't already, please reach out to the Terms of Service team so they can take a look at your account. You can find more info on how to reach the TOS team at the EA Help website. 

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@kia_zazaTH,

 

The reason you're getting errors is that an EA account can only ever be linked to one of a specific type of account in its lifetime. If you look at our unlinking article:

 

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When you link accounts, it creates ...

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Hey @kia_zazaTH,

Did you have a Steam account linked previously?

Wees aardig voor elkaar | Be kind to each other

Hi there, 

 

To get further information on your account, please contact EA Help Support. They should be able to clarify your questions about the refund. 

Regarding the account ban, you can send a dispute to the Terms of Service Team: Get informati...

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Hello @REX1027,

 

At the moment, the following languages are supported on Answers HQ: 

•  English
•  ...

Read more