This shouldn't occur going forward, but some additional corrections may still need to be made for accounts already affected. That sounds like it may be the case here, once I have any further updates I'll let you know.
Check the following link for info on securing your account:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly...
We cannot assist with bans directly here on AHQ.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/inform...
Hey @ninchua-reborn,
If you need to reach out via a chat, this article shows how you can contact our live support team.
...
@chuupacabrax,
Unfortunately we can't check accounts here on the forums, but our live support team can take a look at how they can help you unlink it.
@Naymeer571 I'm glad that worked. If you want to, you can now redo the process of Clean Boot and start enabling a few programs to see if you can find out which program was causing the issue here so you can keep all other apps that you wish running in the background.
Hey @jaiedwintek,
If you've already reached out to our live support team then I can only recommend that you wait until they respond to you. We can't help with bans here on the forums, but they'll investigate this for you.
If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.
https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
Thanks.
We are not able to make account changes for you here at AHQ. You can find instructions on how to unlink the account here: Unlink your platform accounts from your EA Account
If you're unable to make the changes yourself, you will need to contact EA ...
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