Apex Legends Dev Tracker

Hey @zhoulaodiao,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @xherkkuyt,

 

We're aware this error is still preventing the game from launching when using certain languages, and are still working to get this fixed up.

 

In the meantime you'll need to change your console language to something else, such as English. That should let you get back in-game while we continue working on the issue, thanks! 

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@Aldebera wrote:
The reason why people are resorting to quote unquote naming and shaming on this forum, has to do with the fact that no other interface you have for it does anything get done.

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@Aldebera 

I can understand you'd want to try and get somethi...

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Hey @Chickabiddy666,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @ViioIet,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @ssaawweds,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Great to hear that @Ronnie4AP 

Darko

The link above is how to speak with our support team @Ronnie4AP 

 

Darko 

You can contact our live support here @Ronnie4AP: https://help.ea.com/en/help/faq/using-ea-help/

Darko

@Chellez_DK 

 

If you only do one of these steps, do the system file checker. The other steps will help too.

 

• Make sure all available Windows Updates and hardware driver updates are installed
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: ...

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You'd need to speak with our support team about this @Ronnie4AP.

 

Darko

Hi @16ringz,

Did you open all 4 event packs, or just the first one or two before closing the screen?

If you had not opened all the packs before leaving the screen, the remaining event packs would have been opened automatically in the background just to make sure they were opened during the event timeframe.

Hey @16ringz,

 

Just looking back at the event packs opened shortly before your posts here, I am seeing 4 event packs opened.

 

Fortunately, it looks like you had received not just 1, but actually 2 Legendary items within those packs.

 

I'm seeing both the Legendary CAR skin and the Legendary Mad Maggie skin on your account, so if those weren't noticed when the packs first got opened, you should be able to check back in your collection to find them. ...

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Hey @PositivevitageN,

 

Sorry to hear you had misunderstood how gifting works. Unfortunately, it is not possible to reverse or return gifts once you've selected the item, the purchase method, the player receiving it, and then confirm the above to actually send the gift.

 

Support would not be able to return this either I'm afraid.

 

We do have more details and information about how this works below, please feel free to check through that to help clear up any confusion.

 

...

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@M4TTH3W3174 

 

There is a different team that handles ban appeals so if you have followed the steps below, you will need to wait for a response, thanks.

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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@AshPanda1 

 

It's not an automated process. Someone reviews the account to see if the action taken wasn't warranted.

Hey there,   The language this message was posted in is currently not supported on Answers HQ. At the moment you can get help here in the following languages:  

• English
• ...

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Hey @kjy9692,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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Hey @NEVEgotya 

I'm sorry to hear that you were banned. Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. 

  

Here are the steps you need to follow to reach them using the web form:  

  

...

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Hi @nhnfntt and @Cyberancestors,

 

At the moment the following languages are supported on Answers HQ: 

• ...

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