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Hello, @somar17suiren
At the moment the following languages are supported on Answers HQ:
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Thread locked. In the future, these reports need to be sent to a mod or CM via private message.
Hey @wraitherQ8,
Watching a video on Twitch really doesn't show what your computer may or may not have been running, nor does it mean there wasn't an action for something from a different day or play session. This really wouldn't be something we could use as evidence one way or the other, I'm afraid.
More importantly, please note again that we cannot review these actions on the forums. The Terms of Service team handling the appeals would be relying on what can be verified with our own records of the situation and not simply basing this on a video or reports from other players.
You're welcome to sub...
Read moreHey @wraitherQ8,
I'm afraid we cannot review or change any account bans or suspensions via the forums.
If you believe an action was taken on your account incorrectly, you'll need to file an appeal with our Terms of Serv...
Read moreHey @AnkePlanke,
This is an issue we're currently investigating affecting certain language packs on PlayStation.
As a temporary workaround, changing your console language to English should let you log back in to play. Thanks for the patience in the meantime while we're looking into this further!
Hey @Misterx61,
I'm afraid once a purchase has been selected and confirmed in-game, we're unable to reverse that or swap out the currency for a different type, sorry.
Hey @Afflickted_n5er,
We have a bit more information about this situation in our Apex Coins article here, however the only situation where your Apex Coins will go into the negative is when you receive a refund or issue a chargeback for the payment method originally use... Read more
Hey @CheburekKek,
Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute, you can reach out to our terms of service team. They can take a look into this for you.
