Hey, @Morisaki37 when it comes to missing items and suspect account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
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Read moreHey @DiploMatt617 if you want to share feedback then we are happy to hear it, we just ask that all feedback be polite and constructive.
Darko
Can’t believe I haven’t seen/thought of that before. That’s awesome
Hey @rocKfellerrRr,
If your account has been actioned for a particular word, please don't repeat that on the forums, especially if you're having to bypass a profanity filter in order to do so.
I'm afraid we're not able to review any account bans or actions on the forums. From what you've said it sounds like you've already submitted multiple appeals, but if that's not the case you're welcome to ...
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Hey @ADKSkylark,
Appeals are not available through any live chats or callbacks I'm afraid, no. Appeals are only handled by our ToS team and a chat or callback advisor would just send a case up to their queue for investigation.
Due to the investigation portion and that these are handled in the order in which they were received it's not something they're able to do live, sorry.
You're definitely welcome to resubmit your appeal and a different member of ToS will take a look again, but they won't be able to provide any specifics regarding the detection methods.
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Hey @ADKSkylark,
I'm afraid we're unable to review account actions like this on the forums.
Do note that the ban history page shows specific types of account actions, but won't display all in-game bans. Sorry for any confusion that caused.
If you've ...
Read moreAh now I understand, thank you!! :D that’s what I meant by intentional, I was sure there was a good reason. Didn’t mean to make any accusations!
You're welcome. And, uh, "no comment..." or something.
Sorry I’m a bit confused? I mean to say the bug (where you die every time you change characters) is preventing the third person easter egg from being possible. It isn’t related to the easter egg but it is affecting it. I heard it was put intentionally to solve exploits like low gravity and such, so I wanted to verify.
If you’re hinting at a toggle coming for Season 11 that would be super cool! :D
All I will say is that the reason we had to start despawning you in the firing range was absolutely not related to issues with 3P. It had to do with issues around changing characters while still alive and, in some cases, bad things happening as a result. The fact that it broke the 3P easter egg was absolutely not intentional. Even if - hypothetically - the 3P easter egg were fixed, you'd still die when changing characters.
Thanks for the Octane fix. The Loba Bundle still doesn't work for me tho (Got the R301 Skin from somewhere, I want the Loba Skin tho).
For the Loba bundle, that is by design. That bundle is only meant to require that you do not own either the R-301 skin or the Loba skin. I am definitely not the "decider" of such things; only one of several people who can - from a technical capability standpoint - make certain changes / fix things / etc. I can/will make sure feedback is received by the team that does make these decisions.
In the case of the Octane bundle, we did not mean for owning Octane (the character) to prevent purchasing the bundle; in the case of the Loba bundle, the exclusivity was intentional. That was the point of my edit in my OP:
EDIT: there will still be some of these types of bundles where a "core" item may be something you already own and which will disqualify you from a bundle you'd like. We are watching that feedback and are trying our best to balance how we structure these things.
Is the firing range dying thing also a bug? I’ve heard it’s intentional, but the 3rd person easter egg can’t be done anymore. It was my favorite way to appreciate skins and animations :(
Can you have a "bug" with an "easter egg"? I wonder... But, as to your question, seems like the whole point of easter eggs is to let players find things out for themselves. And that's all I'm gonna say about that. Though you might want to wait a bit (possibly until S11 launch) before testing to see if anything has changed.
Of course y’all are fixing the store this quick,
”Priorities”.
This was literally a 5min fix. And it was obvious what needed to be done. Store-only fixes usually don't require a client or server update because it's just a web API. They are something we can fix on the fly, unlike most issues. This is a rare case where I can literally "push a button and fix the thing." It has nothing to do with "priorities." I wish more things were so simple and easy to change.
devtrackers.gg
