Apex Legends Dev Tracker

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29 Sep 19:45 /u/RobotHavGunz on Reddit - Thread - Direct

Originally posted by DapperMudkip

Is the firing range dying thing also a bug? I’ve heard it’s intentional, but the 3rd person easter egg can’t be done anymore. It was my favorite way to appreciate skins and animations :(

Can you have a "bug" with an "easter egg"? I wonder... But, as to your question, seems like the whole point of easter eggs is to let players find things out for themselves. And that's all I'm gonna say about that. Though you might want to wait a bit (possibly until S11 launch) before testing to see if anything has changed.

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29 Sep 18:59 /u/RobotHavGunz on Reddit - Thread - Direct

Originally posted by HardVegetable

Of course y’all are fixing the store this quick,
”Priorities”.

This was literally a 5min fix. And it was obvious what needed to be done. Store-only fixes usually don't require a client or server update because it's just a web API. They are something we can fix on the fly, unlike most issues. This is a rare case where I can literally "push a button and fix the thing." It has nothing to do with "priorities." I wish more things were so simple and easy to change.

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29 Sep 18:12 /u/RobotHavGunz on Reddit - Thread - Direct

Fixed at about 10am this morning, as soon as we saw this. Basically, there's a functional (internal) difference between old bundles (the ones where you get a discount if you own certain items) and these "bonus" bundles, which are new, and where ownership of any of the "core" items results in a lockout. It was never our intention to lock people out in this way; just a mistake in the way we configured it as it's pretty new for the team.

EDIT: there will still be some of these types of bundles where a "core" item may be something you already own and which will disqualify you from a bundle you'd like. We are watching that feedback and are trying our best to balance how we structure these things.

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29 Sep 15:55 EA_Kent on Support Forums - Thread - Direct

@shar125z

Thank you! I appreciate it.

Do you currently have your video card overclocked? If so, can you try reverting it back to the factory clock speed to test and see if that makes any difference?

Also, if you currently have G-Sync enabled can you try disabling it to see if anything changes as well?

Thanks again!

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29 Sep 15:18 EA_Illium on Support Forums - Thread - Direct

Hello @DandifiedUnknown

We would be unable to assist with Account issues or BANS on answers HQ, we have a dedicated Terms of Service team that you will need to reach out to that handles all Bans and investigations.

If you check your account portal not all Bans may show up there, it also may have a bit of a delay. You find out more about BANS and suspensions and reach out to our TOS team with the links below.

Please keep in mind it may take some time to hear back from our TOS team, so be sure to keep an eye on your email for any communication.

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29 Sep 15:12 EA_Illium on Support Forums - Thread - Direct

Hi @Advocate38

Thanks for the additional details, If you unlink a platform account from your EA Account this can cause issues with Apex Legends.

We have a help article below, that provides information and about the risks of doing so.

Unlink your platform accounts from your EA Account

Under the section:

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29 Sep 15:09 EA_Illium on Support Forums - Thread - Direct

@kazegui Wanted to confirm if you were still seeing this happen?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Tweet reply

28 Sep 20:22 RSPN_Hideouts on Twitter

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28 Sep 19:21 EA_Blueberry on Forums - Thread - Direct

@mathu123456 Are you able to sign out of the account and submit a case? This way our Support team can pull up your account once you provide them your Origin ID.

28 Sep 19:00 PlayApex on Twitter

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28 Sep 18:43 EA_Illium on Support Forums - Thread - Direct

Hey @iL1keJoJo

We would be unable to assist with Account issues or BANS on answers HQ, we have a dedicated Terms of Service team that you will need to reach out to that handles all Bans and investigations.

If you check your account portal not all Bans may show up there, it also may have a bit of a delay. You find out more about BANS and suspensions and reach out to our TOS team with the links below.

Please keep in mind it may take some time to h...

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28 Sep 18:21 EA_Kent on Support Forums - Thread - Direct

Hi @shar125z,

Thanks for the info!

Would you also mind sharing a DxDiag when you have the chance? For more information on how to pull one up check out the EA Help website. Once you have the text file please share it here. Thanks again!

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28 Sep 18:17 EA_Kent on Support Forums - Thread - Direct

Hi @YUMSKIS_27,

If you don't see any bans on the EA Help site, it would be best to set up a case with the EA Help team so they can take a look. The link in my previous post should help you get a case set up.

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28 Sep 18:15 EA_Blueberry on Forums - Thread - Direct

@mathu123456

We are unfortunately having difficulty pulling your account from our end. We must ask you to please submit a case at your Help site so our staff can help track down updates for the status of your account. As we cannot disclose personal account details over the forums for security reasons, it's critical you reach out to our Live-Support for any follow ups to cases submitted to our Terms of Service team.

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28 Sep 18:10 EA_Kent on Support Forums - Thread - Direct

@ElPolloZukulento

You're welcome!

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28 Sep 18:03 EA_Kent on Support Forums - Thread - Direct

Hi @BorgKapy83,

Thanks for sharing!

Have you been keeping an eye on your hardware temperatures and usage while Apex Legends is running? Have you seen anything out of the ordinary there?

28 Sep 15:01 PlayApex on Twitter

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28 Sep 15:00 The Apex Legends team on News - Thread - Direct

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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