Apex Legends

Apex Legends Dev Tracker




19 Mar

Comment
Hey @Cinarhacker,

We have an article here that explains how you can unlink your Steam account:

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/

Just remember to read the risks involved as well, just so that you're fully a... Read more
Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @EEASUPPORTSUCKS 

 

Often, when this happens, it means you're resetting the password for the wrong account. The best I can advise is to confirm you're using the email address of the account you normally play on. Unfortunately, we can't help with account related issues through Answers HQ so I would have to refer you to opening a case here with an advisor to get some assistance. Thank you.

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18 Mar


17 Mar


16 Mar

Comment
    EA_Darko on Forums - Thread - Direct

You will need to wait for our TOS team to respond @Weadbrecht.

 

Darko

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    EA_Darko on Forums - Thread - Direct

Do not share a username that our TOS team seem offensive on AHQ @the_real_jazz2.

 

You will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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14 Mar

Comment
    EA_Mako on Forums - Thread - Direct

Hey @i59qxyru4u11,

 

If you believe an action was applied to your account incorrectly, you'll need to create an appeal to our Terms of Service team using the following page:

 

https://help.ea.com/en/help/account/informati...

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Comment

Originally posted by RSPN_Mack

The team is investigating this issue.

Looks to be impacting a number of EA titles, and not just Apex Legends.

We will keep you posted on when this has been addressed or any other updates.

This is fixed now! :D

Comment

The team is investigating this issue.

Looks to be impacting a number of EA titles, and not just Apex Legends.

We will keep you posted on when this has been addressed or any other updates.


13 Mar


12 Mar

Comment
Hey @cuongvipz,

We're unfortunately not able to help with bans here on the forums, but if you reach out to our terms of service team via the webform in this article, they'll be able to take a look for you:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

EA_QueenBeeAHQ.png...

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