Rainbow Six Extraction Dev Tracker

Hello @jegsclan,

Thank you for the update!

I'm glad that the issue has been resolved for you

Happy gaming and if you have any additional questions, please let us know!

Hello @f40,

Thank you for bringing this to our attention and I'm sorry to hear that you died in the airlock.

I reported it to the development team for further investigation. Once we have an update on this, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Hello @afterpulsex,

Thank you for the update. I'm sorry to hear that you were unable to update your case.

Once you're logged into our support website, please click your avatar on the top-right, and then select customer support. It will transfer you to the dashboard with a few widgets, where you can see your avatar on the left - if you check below, you'll also see a few pink buttons - ''manage your 2 step verification'', ''change email address'' etc. Below you can also see the button ''SEE ALL CASES''. Please click it and it'll transfer you to ...

Hey @legacyvirusx, welcome to the forums.

I'm sorry to hear that you're having performance issues with the game.

Could you please tell us if you have followed all the steps from our troubleshooting article?

If the issue persists after, could you please generate your ...

Hiya @afterpulsex,

Thanks for coming back to us, if the issue persists, could you please answer on the case and join your Msinfo32 and Dxdiag so our team can analyse them ?

Here's how to do so :
Msinfo : https://www.ubisoft.com/help/article/000078753
Dxdiag : ...

@AfterpulseX can you confirm if you have gone through the PC troubleshooting in the link provided?

If so I will create a support case for you, you can then attach your files to the support case and our Customer Support team will assist you further.

Hi @khonshubr I'm sorry to hear that your rank still hasn't updated.

Could you please check again to see if it has updated yet as there may have been a delay.

Hi @Hunion @xxkrowwxx9496 I'm sorry to hear that you have experienced issues connecting to the Rainbow Six Extraction servers.

There was a ...

Hi @adair_chilango @BigBossmgs333 ...

Hi @Odraode_ @G_ia_n ...

Hi @hokkaidooo I'm sorry to hear that you have experienced issues connecting to the Rainbow Six Extraction servers.

There was a ...

Hi @tatayaya345 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your post for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Hi @afterpulsex I'm sorry to hear that you are experiencing issues launching Rainbow Six Extraction due to the error that you prompted with.

This issue was reported when the game was first released but has since been fixed with a previous update. Could you please ensure you have the latest update installed.

Could you also try the following:

...

Hey @khonshubr, thanks for reaching out. When you posted this we were still experiencing a degradation, but this should now be resolved. Can you confirm that your rank still hasn't updated properly?

@darkbrazilx Hey there, welcome to Discussions! I'm sorry to hear you're experiencing this issue purchasing credits.

If you make a lot of purchases in a short time period, the system may automatically reject any additional orders. I recommend waiting 48 hours before attempting any other purchases. If you still see this issue, please reach out through our ...

@fudz4 Hey there, sorry to hear you're running into this issue. Are you able to progress after verifying your files? Could you grab a screenshot or video illustrating the issue?

Hey @jaggedmerc,

Sorry to hear that you had this trouble, we were encountering some issues at the time you posted this.

Can I check whether this persists for you?

Many thanks

Hey @jegsclan,

Thank you for kindly taking the time out to share this update to help us better understand what is happening.

As you described that this has only started since the update I would advise to complete our ...

Hello @jegsclan,

Thank you for the update and I'm sorry to hear that you are unable to start your game still.

Can you please confirm if you're able to boot to the main menu and then the error occurs, or does it happen in the dashboard?

For the image issue, can you upload it to any streaming service of your choice and provide us with your link here? It will help us to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.

Hi @jegsclan I'm sorry to hear that you are experiencing issues launching the game after installing the latest update.

You mentioned that you are receiving an error code, could you please provide a screenshot of the error code.