Rainbow Six Extraction Dev Tracker

Hey there @johnnygto67 , thanks for reaching out about this. I understand you tried to pick up a claymore mine, and found this to stop you being able to interact with the game, leading to being kicked for inactivity. That's most unfortunate - I'd really like to investigate this further.

If possible, can you go back to the Apollo Casino, and place a claymore mine in the same spot as before, and take a screenshot or another video clip? This will really help our teams to investigate this, as we'll be able to see more exactly what steps you'd performed to get stuck.

Please let me know if I can clarify this request at all, and thanks so much for your report!

Hey there @furyoushounen , welcome to the forums, and thanks for reaching out about this. I understand you've been getting disconnects, and I'll be happy to help with that.

As far as I can see, we had no reports of widespread server issues around the time of your post, so I'd like to invite you to check our connectivity guide. In particular, from that article, please remember to reset your network hardware, switch to a wired connection (if possible, and if you aren't already), and check for software conflicts that might be causing inter...

Thanks very much for getting this video across to us, @shaggytoph - I really appreciate you being so accommodating with our request. I've forwarded this to our teams to investigate further internally.

Hey ...

Thanks for clarifying that for us, @kckilla0494 - I understand remapping aim to L1 also seems to be stopped R2 from shooting. I've added that to our report, so we'll get it looked into.

Just in case our teams ask, can you tell me if you've rebound any other buttons at all? Or are the other controls all default?

Let me know if you've any other thoughts or questions at all!

Hey @shaggytoph - you're absolutely right, my bad! I'd misunderstood some of our technical info on my end.

Hi there @shoesgfx - I understand you're still facing crash...

Hey @Goose-AndDuck - no problem!

For your feedback about Alibi's Chalk skin, can you give me a bit more detail about what sort of changes you'd expect to make the forearms look better? This will help us to more fully pass on your feedback.

Let me know if I can clarify that questions at all.

Hey there @jyaredos - thanks so much for contributing your insights. It's good to hear you were able to find a solution to this same problem, and I really appreciate you sharing that solution!

If you run into any other issues (besides tricky Archæans), please let us know

Hey there @ivan-s86 , welcome to the forum! Thanks for sharing your insight - indeed, updating graphics drivers is one of the basic steps on our troubleshooting guide.

I hope you've been enjoying the sprawl

Hey there @aod_kittierum , thanks for reaching out here on the forum. I understand you've crashed out of an incursion, and received a penalty for this - sorry about that!

I've passed your feedback on internally that this is a frustrating thing to happen - our teams will be able to keep your feedback in mind when making upcoming and future design decisions.

In the meantime, I wanted to help with that crash you had, so we can help to make sure it doesn't happen again. Please see our troubleshooting guide. In particular from that guide...

Hey @ytrmn , thanks for letting us know you're in contact with us on a support ticket. My apologies that it has taken us a while to respond to your latest messages on the ticket - we'll be getting back to you as soon as we can. I understand you'll be eager to get to playing the game without these BSOD crashes, and I'm confident we'll be able to get the issue resolved for you

Hey @ori0n37 , thanks for reaching out about this. I'm sorry to hear you and your wife haven't received your rewards for the friend referral program. That's most unusual!

We've not had any reports of this not working, as far as I can tell. Please note that your wife would need to have not already opened the game prior to your invite. If that is the case, but you still didn't get your rewards, please contact our support teams directly, as they'll need to take a closer look at the two accounts to identify the issue. Any of the three links below will be fine - please include ...

Hey there @ori0n37 - thanks for reaching out, and I'm sorry to hear your post didn't get through our spam filters. That's very unusual indeed!

We don't have a list of terms which would cause this, but I'd certainly like to investigate further. If you'd noted your post elsewhere once you'd realised it was being blocked, I'd like to take a look at it. Can you put it on another website (pastebin.com could be a good option) and send me a link? I'll be able to highlight the issue to our team.

I'd also like to help with the issue itself - the one with your mouse and ke...

Hello @Bezobrazik, thanks for bringing this to our attention, and sorry for the delayed reply.

This error code is not yet known to us. If you are still occasionally experiencing this error code now, please perform the following troubleshooting for your correct platform, to see if we can remedy this for you >

PC: ...

Hello everyone, if you would like to send us a video that shows your map set to toggle on and off in the settings, but the map quickly closing in-game, please try using the Xbox Gamebar on PC to record this.

If you are using a Windows 10/11 PC, you should be able to record a clip using the Xbox Gamebar overlay, using the Windows and G key, then selecting the capture/record option. You can then upload this to a website such as Youtube/Imgur/Twitter and post the URL link to view this in ou forum.

With this clip we can open an investigation into this map and tab button not working as intended.

Thanks for your feedback on this idea everyone, at the moment, the game is not compatible with MnK on console and that is intended.

I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs and community team.

Hey crachis207 thanks for your reply. If you do come across any bugs while playing, please let us know in the forum and capture a clip if you can, to help us investigate this.

We have a very active Discord for the game and players have been reporting issues to us, using the bug reporter Discord bot we are currently using, it has been a great success so far >
https://dyno.gg/form/f4572925

If you would like to leave us any feedback on the game itself, please make sure to post in our General Discussion area for our community team to see >
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Thank you for those screenshots @LordxBammTV.

As you currently have several applications open such as Discord, Steam and Chrome, can you please try disabling these and any other programs using a 'clean boot', as running these programs alongside the game may be contributing to extra CPU usage, causing these CPU spikes to happen whilst you also have the game loaded? This guide will show you how to enable a clean boot of your PC > ...

Hello Lilybun thank you for your sharing your thoughts and ideas on this.

I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs and community team.

If you have any more feedback about the game, please make sure to post this in our General Discussion area of the forum, as the Player Support section is more for bug reporting and technical issues, thank you!

Thanks for sharing your workaround of using the Xbox game pass on console to renew your access to the game @lamatoz. I will report this method to our Extraction team who are currently working on resolving these renewal issues.

For anyone without a console, who are unable to try this workaround, please see our post for more information on how to get help with Game Pass on PC >
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Thank you for your sharing your thoughts and ideas on platform achievements friend.

I will move this thread to our player General Discussion section of the forum as feedback and suggestion, to see if there are other players who would like to contribute to this too. Thanks again for posting.